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Roy Foss Thornhill
Thornhill, ON
161 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 161 reviews
December 14, 2014
Deal was done because of excellent sales person I actually listed four cars to check with different dealers and do test drive, then decide to purchase one. On my visit in Royfoss, we made a deal and I actually listed four cars to check with different dealers and do test drive, then decide to purchase one. On my visit in Royfoss, we made a deal and it was because of what the sales person did; he provided us several options and narrowed down our selections professionally. Then I cancelled all test drives with other dealers and now I am so happy to purchase my car from Royfoss and would recommend anybody round me to go with this dealer. More
by rezajafary
Employees Worked With
Nick Navidi
November 25, 2014
GREAT DEAL ON A 2015 CHEVY VOLT! I knew I wanted to buy a 2015 Chevy Volt, if I got the right deal. Nick got me that deal AND great service as well. I've only received friendly, pro I knew I wanted to buy a 2015 Chevy Volt, if I got the right deal. Nick got me that deal AND great service as well. I've only received friendly, professional, and timely service from Nick and everyone at Roy Foss Thornhill. I've had my Electric Volt for a month and love it. I'm averaging over 70 mpg when using gas on the highway and over 200 mpg (equivalent pricing) when running in electric mode only in the city. It's been a win win for me! I would highly recommend Nick at Roy Foss Thornhill when you're looking for your next vehicle ... and checkout a new Volt while you're at it. Calvin Kaufman London, ON More
by calvin
Employees Worked With
Nick Navidi
November 12, 2014
Sales person Hass at Roy Foss I've been taking my car in for regular service for almost three years at Roy FOSS in thornhill. They have been terrific with servicing my vehicle and I've been taking my car in for regular service for almost three years at Roy FOSS in thornhill. They have been terrific with servicing my vehicle and very professional. My wife and I decide to buy a new vehicle at Roy FOSS. Why them? The way we have been treated and how they fixed problems promptly and also advised me against over spending on unnecessary work----- which leads me to Hass Jiwan sales man there: We've been looking since April 2014 at various cars and yes and no and yes and no--- our budget--- us getting married and now in November 2014 we come back and through all this the patience and friendliness Hass demonstrated to us helped put a great deal together. Hass in one word MANNERS!!! He knows when not to push:press and always a smile-- We highly recommend Hass Jiwan of ROY FOSS to anyone. And if Hass wants a reference I'll gladly speak on his behalf and Roy Foss sales and service. F. VBelleghen Oshawa, On More
by Sunburstone
Employees Worked With
Hass Jiwan
November 03, 2014
Do NOT bring your vehicle here! Beware! Brought in my 2006 Chev Malibu due to my Power Steering indicator that illuminated and started chiming. Asked for the Service Dept to please verify w Brought in my 2006 Chev Malibu due to my Power Steering indicator that illuminated and started chiming. Asked for the Service Dept to please verify what specifically was the problem. My vehicle was taken in to the service bay and a half hour later, the attendant came over to speak with me in the waiting room. I was asked how I arrived at the Dealership today? Puzzled, the attendant then said that apparently my car required a battery boost to be brought in to the bay and then showed me a photo of 'my' car battery and pointed out how corroded the terminals were and that it would be a strong suggestion that I replace it with a new one. I dismissed that suggestion and moved on to the initial matter at hand. Regarding my Power Steering indicator, it was expressed to me that this could mean one of two possible issues. The power steering motor or the power steering column. The mechanic could fix one or the other but it was only a 50/50 chance that that would be the problem as there was no way for them to be certain. So, for my own curiousity, I asked how much it would cost to fix both issues? Approximately $1,500.00 was the answer I received and if I was considering the battery as well, an additional $300.00. Needless to say, I didn't feel satisfied enough in that 50/50 response to repair my problem and requested my vehicle be returned to me immediately with the paperwork outlining their repair reading/recommendation. Funny but there didn't seem to be any battery issue upon returning my vehicle to me. Hmmmmmmm? I did continue to drive my vehicle for another year without any issues other than the chiming of the Power Steering indicator. I received a recall notice from GM about 6 months ago regarding the Power Steering sensor and parts were finally made available a couple of weeks ago. My car was fixed last week at another Dealership and I have still continued to drive my vehicle without any Power Steering column or motor issue after all this time. Once the sensor was replaced, the chiming has stopped as well and the indicator has discontinued to illuminate. And I have yet to replace my battery after all this time. Since I was at another GM Dealership, I did discuss my previous experience at Roy Foss around the Power Steering indicator issue and it was confirmed to me that yes, it could have been either of those two initial issues. However, they would have been able to further diagnose whether it was the Power Steering motor or the Power Steering column by doing further tests and then would have recommended one or the other to me. Such a vague inconclusive answer would have not been given. Please do yourselves a favour and avoid this Dealership for servicing other than for regular maintenance. And even then, don't fall for any other suggested work recommendations. They obviously base their work ethic on deceiving/cheating their customers out of their hard earned $$. More
by Mira Jehn
Employees Worked With
Don't recall
October 08, 2014
Good Service Linda Schick Our sales person was exceptional as he kept us informed as to what was happening on the vehicle we were purchasing. He went above a Linda Schick Our sales person was exceptional as he kept us informed as to what was happening on the vehicle we were purchasing. He went above and beyond and delivered the car to us which was a 2 hour drive to our home. I would highly recommend roy foss motors. More
by lindaschick
Employees Worked With
Michael Ragusa
September 13, 2014
Fantastic service We've had the best experiece in this dealership. Great dealer, exellent sales person and very good financial management. Sales man helped us to purch We've had the best experiece in this dealership. Great dealer, exellent sales person and very good financial management. Sales man helped us to purchase the best car by providing different options with the best price. I would definitely recommend this dealership to my friends. More
by barbod.azimi
Employees Worked With
Nick Navidi
September 12, 2014
Excellent customer service My overall experience at Royfoss was an excellent one, Sales advisor Hass Jiwan was there from the beginning and he answered all of my questions and My overall experience at Royfoss was an excellent one, Sales advisor Hass Jiwan was there from the beginning and he answered all of my questions and concerns. He also has great knowledge with all the vehicles as he made it really easy for me to understand all the functions of my new Cadillac CTS. In addition Hass was really pro active when I needed something or when I had to drop my car off for service. I'll definitely recommend Hass/Royfoss to all my friends/contacts. Edgar R. More
by EdgarRivera1
Employees Worked With
Hass Jiwan
September 04, 2014
Beyond Expectations! After looking at Civic, Corolla, Elantra, Jetta and Mazda 3, on a whim I decided to take a look at the Cruze as well, although I had not purchased a G After looking at Civic, Corolla, Elantra, Jetta and Mazda 3, on a whim I decided to take a look at the Cruze as well, although I had not purchased a GM car since purchasing my first car which was a 1983 Pontiac J2000, Not only did I find the Cruze to be a best in class vehicle in which my LT came equipped far beyond all the competitors', my experience with Roy Foss was equally as pleasant. My experience with my salesman, Hass Jiwan was exceptional. Given my hectic work schedule, he drove a test vehicle to my home for us to look at so that we wouldn't have to come to the dealership. Throughout the entire process he was very patient, explained every detail to me, took the time to show me how all the features in the car work and offered his cell number to me in case I had any further questions post delivery. He also took the time to give me a tour of the dealership and to introduce me to the individuals I will be dealing with in the service department for my regular service. In addition to Hass, I also had a very pleasant experience with Costa, the sales manger whose main concerned to be me being properly looked after during the sales process and through delivery. I highly recommend Roy Foss Motors and I look forward to purchasing additional vehicles from them in the future. More
by Jay Shiel
Employees Worked With
Hass Jiwan, Costa
August 04, 2014
Excellent salesman Lakshan made it easy for me to purchase my first car. He answered all my questions and let me test drive quite a few models which helped me narrow dow Lakshan made it easy for me to purchase my first car. He answered all my questions and let me test drive quite a few models which helped me narrow down my choice. I ended up purchasing a car a little over my budget but got everything I need out of a car/SUV. More
by brianc99
Employees Worked With
Lakshan Weerasinghe
July 13, 2014
"I Found My SUV" I had been in the market for a new or used vehicle to replace the best Van I've ever had and was thinking about getting into something smaller. I had I had been in the market for a new or used vehicle to replace the best Van I've ever had and was thinking about getting into something smaller. I had looked at a few new and used vehicles..Ford Excape, Hyundai Santa Fe, Nissan Altima & Rogue and just wasn't happy with any of them until I came into Roy Foss (Thornhill). I met Lakshan, we discussed my budget and the first of two Equinox's he showed me fit the bill perfectly. The transaction went very smoothly and only took about a half-hour to complete. I've never had such an easy time buying a car, so you know I have very high praise for Lakshan and Roy Foss for making me very happy with my experience. THANKS More
by Bill Kiely
Employees Worked With
Lakshan Weerasinghe, Sales represntative
