Roy Foss Thornhill

Sales person Hass at Roy Foss I've been taking my car in for regular service for almost three years at Roy FOSS in thornhill. They have been terrific with servicing my vehicle and I've been taking my car in for regular service for almost three years at Roy FOSS in thornhill. They have been terrific with servicing my vehicle and very professional. My wife and I decide to buy a new vehicle at Roy FOSS. Why them? The way we have been treated and how they fixed problems promptly and also advised me against over spending on unnecessary work----- which leads me to Hass Jiwan sales man there: We've been looking since April 2014 at various cars and yes and no and yes and no--- our budget--- us getting married and now in November 2014 we come back and through all this the patience and friendliness Hass demonstrated to us helped put a great deal together. Hass in one word MANNERS!!! He knows when not to push:press and always a smile-- We highly recommend Hass Jiwan of ROY FOSS to anyone. And if Hass wants a reference I'll gladly speak on his behalf and Roy Foss sales and service. F. VBelleghen Oshawa, On More

Good Service Linda Schick Our sales person was exceptional as he kept us informed as to what was happening on the vehicle we were purchasing. He went above a Linda Schick Our sales person was exceptional as he kept us informed as to what was happening on the vehicle we were purchasing. He went above and beyond and delivered the car to us which was a 2 hour drive to our home. I would highly recommend roy foss motors. More

Fantastic service We've had the best experiece in this dealership. Great dealer, exellent sales person and very good financial management. Sales man helped us to purch We've had the best experiece in this dealership. Great dealer, exellent sales person and very good financial management. Sales man helped us to purchase the best car by providing different options with the best price. I would definitely recommend this dealership to my friends. More

Excellent customer service My overall experience at Royfoss was an excellent one, Sales advisor Hass Jiwan was there from the beginning and he answered all of my questions and My overall experience at Royfoss was an excellent one, Sales advisor Hass Jiwan was there from the beginning and he answered all of my questions and concerns. He also has great knowledge with all the vehicles as he made it really easy for me to understand all the functions of my new Cadillac CTS. In addition Hass was really pro active when I needed something or when I had to drop my car off for service. I'll definitely recommend Hass/Royfoss to all my friends/contacts. Edgar R. More

Beyond Expectations! After looking at Civic, Corolla, Elantra, Jetta and Mazda 3, on a whim I decided to take a look at the Cruze as well, although I had not purchased a G After looking at Civic, Corolla, Elantra, Jetta and Mazda 3, on a whim I decided to take a look at the Cruze as well, although I had not purchased a GM car since purchasing my first car which was a 1983 Pontiac J2000, Not only did I find the Cruze to be a best in class vehicle in which my LT came equipped far beyond all the competitors', my experience with Roy Foss was equally as pleasant. My experience with my salesman, Hass Jiwan was exceptional. Given my hectic work schedule, he drove a test vehicle to my home for us to look at so that we wouldn't have to come to the dealership. Throughout the entire process he was very patient, explained every detail to me, took the time to show me how all the features in the car work and offered his cell number to me in case I had any further questions post delivery. He also took the time to give me a tour of the dealership and to introduce me to the individuals I will be dealing with in the service department for my regular service. In addition to Hass, I also had a very pleasant experience with Costa, the sales manger whose main concerned to be me being properly looked after during the sales process and through delivery. I highly recommend Roy Foss Motors and I look forward to purchasing additional vehicles from them in the future. More

Excellent salesman Lakshan made it easy for me to purchase my first car. He answered all my questions and let me test drive quite a few models which helped me narrow dow Lakshan made it easy for me to purchase my first car. He answered all my questions and let me test drive quite a few models which helped me narrow down my choice. I ended up purchasing a car a little over my budget but got everything I need out of a car/SUV. More

"I Found My SUV" I had been in the market for a new or used vehicle to replace the best Van I've ever had and was thinking about getting into something smaller. I had I had been in the market for a new or used vehicle to replace the best Van I've ever had and was thinking about getting into something smaller. I had looked at a few new and used vehicles..Ford Excape, Hyundai Santa Fe, Nissan Altima & Rogue and just wasn't happy with any of them until I came into Roy Foss (Thornhill). I met Lakshan, we discussed my budget and the first of two Equinox's he showed me fit the bill perfectly. The transaction went very smoothly and only took about a half-hour to complete. I've never had such an easy time buying a car, so you know I have very high praise for Lakshan and Roy Foss for making me very happy with my experience. THANKS More

New Buick Owner I made arrangements for a test drive of this car. It was waiting for me when I arrived. Lucky took me out for a drive which was just that, not a spin I made arrangements for a test drive of this car. It was waiting for me when I arrived. Lucky took me out for a drive which was just that, not a spin that I use to, you know just around the block 10 minutes or so. I actually got to DRIVE the car. When we got back he went through all the features again, he had done this before we went out. We went in to write up an offer. I wasn't to pleased with what they offered for my trade but with Luckys assistance and creative negotiation with a couple of his associates we came to an agreement, just in time to beat out another couple that were looking at the same car. When I came back to pick up the car Lucky spent at least an hour with me going over the paperwork and setting up some of the features on the car. He took his time to make sure I was satisfied with my purchase not running off to sell another vehicle to someone else. Lucky also followed up with a couple of emails to make sure everyting was still good. More

Royfoss is "Lucky" to have Lakshan I was searching for a new vehicle for about a month or so before visiting Royfoss in Thornhill. I had a deal with a competitor that I just didn't feel I was searching for a new vehicle for about a month or so before visiting Royfoss in Thornhill. I had a deal with a competitor that I just didn't feel too good about at the time and decided to take a look at the Cadillac ATS at Royfoss. My family has a history of purchasing vehicles at Royfoss, both my father and grandfather have made purchases from Lakshan or Lucky and I was directed to speak with him as soon as I stepped into the dealership. I was not disappointed by the quality of service that Lucky provided me with. He took me on test drives with two different models of the ATS, going in depth over the details and differences between each vehicle. Lucky listened to my needs and made sure he met them. Out of the many dealerships I've visited during my car shopping experience this year, Lucky was the only salesman that made me feel comfortable and confident with my purchase decision. I must also thank the sales managers that worked together with Lucky to ensure that I, the customer, had all of my needs met and left as the happy new owner of a Cadillac ATS. If you're in the market for a new Cadillac or any other GM brand, I would definitely recommend you visit Royfoss Thornhill and ask for LUCKY! More