Roy Foss Thornhill

Great new car. Thank you, Ashraf. Thank you, Ashraf, for the great experience, especially at the end when I picked up my new car. All of the paperwork was ready, and you showed me all Thank you, Ashraf, for the great experience, especially at the end when I picked up my new car. All of the paperwork was ready, and you showed me all of the aspects of my new car. You even contacted ONSTAR for me and walked me through the questions before they asked them. How many cars have I bought from Roy Foss? Many. (Next time the Caddy crossover???) Thanks again, Susan More

Roy Foss Thornhill has been the best overall car buying experience I have had to date. I had the pleasure of dealing with Hass (The Best in the Business). I highly recommend Hass & the Roy Foss team for any experience I have had to date. I had the pleasure of dealing with Hass (The Best in the Business). I highly recommend Hass & the Roy Foss team for anybody who is in the market for a new vehicle. Hass took me seriously and he was open and honest (up front) about what they could and couldn't do. Hass was patient and helped me explore every option to get the best deal possible & quoted me on several options to fit within my budget. After my purchase Hass took the time to explain everything about my new Silverados features & even offered to talk with me further after hours if I had any further questions. In closing, Roy Foss & Hass specifically have changed my previously negative opinion of the new car buying experience. 6 out of 5 stars!! More

Very satisfied with my purchase. Came into the dealership, looking to buy a good used car. He showed us what they had to offer and I'm pleased with what I bought. Came into the dealership, looking to buy a good used car. He showed us what they had to offer and I'm pleased with what I bought. More

Roy Foss comes through! Needed a car in a hurry and Roy Foss made the experience as painless as possible. Our salesperson, Nick, was knowledgeable and patient. Highly recomme Needed a car in a hurry and Roy Foss made the experience as painless as possible. Our salesperson, Nick, was knowledgeable and patient. Highly recommend. More

Impressive service in vehicle purchase B ecause of my wife's Parkinson's, we were forced to seach for a more accessible vehicle. After checking a variety of makes and models, I decided to s B ecause of my wife's Parkinson's, we were forced to seach for a more accessible vehicle. After checking a variety of makes and models, I decided to search what was available on-line for the vehicle that most met our need, the Terrain. After checking dozens of dealerships across S. Ontario, I discovered that our options at Foss exceeded any of the alternatives for the vehicle we had chosen. In reply to a query, Mike Ragussa contacted me and provided excellent customer service with no pressure to choose any of the options he presented. I would never have foreseen that I would consider buying a vehicle "sight unseen" but the whole experience has been good and we are thrilled with the outcome. I finally met Michael when I picked up the vehicle, and was impressed with his professional manner in attending to all the details and in being my "representative" with te company. My evaluation of the experience is "WELL DONE"! Bevan Lougheed, Owen Sound More

Excellent Expeirence! I bought two cars from Roy Foss simultaneously. I met Lucky few years back while I was just shopping-he left such a huge impression so I made sure I c I bought two cars from Roy Foss simultaneously. I met Lucky few years back while I was just shopping-he left such a huge impression so I made sure I come see him first this time around. Lucky was great from start to finish. He really cares about the customers needs. I highly recommend anyone looking for a car to go see lucky! You won't regret it. More

excellent experience! Our salesperson Lakshan/Lucky was very informative, professional and friendly. By far the best experience out of all the dealerships we visited, I kne Our salesperson Lakshan/Lucky was very informative, professional and friendly. By far the best experience out of all the dealerships we visited, I knew nothing about the car before and he did a great job showing me all the features of the vehicle. He made the whole experience fun and enjoyable, while at the same time being knowledgeable when we had questions. 5 out of 5! More

So far so good I have always bought GM products my whole driving life. About 5 years ago I switched to a Japanese made vehicle and was not impressed. So I decided to I have always bought GM products my whole driving life. About 5 years ago I switched to a Japanese made vehicle and was not impressed. So I decided to return to GM. I had heard good things about Roy Foss and went there. The sales advisor was Lakshan Weerasinghe (Lucky). Lucky was great!!! He showed me several vehicles and I wanted the Buick Encore. We went through the types of financing available, discounts available, everything. Lucky took his time to show me all the features of the vehicle and how they worked. When I picked it up, he even sync'd my phone to it. The deal was done but he was still more than willing to help. I've only had this vehicle for 2 weeks and Lucky has called me twice to see how everything was going. I also had the pleasure of meeting Costa whose sole job seemed to be reviewing everything to make sure that I got the best deal possible. Very good. I have not rated the service yet because I haven't required any. Overall. It's good to be back with GM ! Glen More

another positive experience dealing with Roy Foss Motors As a returning, long standing customer of Roy Foss Motors I placed yet another call to Roy Foss Motors about a week and half ago to inquire about a 20 As a returning, long standing customer of Roy Foss Motors I placed yet another call to Roy Foss Motors about a week and half ago to inquire about a 2011 Cadillac SRX that was on the lot. I was immediately connected with the showroom and was introduced to Lakshan Weerasinghe over the phone who was polite, friendly and courteous. We discussed my needs, my trade in, although I was pretty sure it was the Cadillac SRX I wanted and therefore proceeded to set up an appointment. We test drove the vehicle, Lakshan explained in detail the features of the vehicle and I expressed my thoughts and concerns. A deal was made. .Lakshan was never anything less than a gentleman, provided professional, courteous customer service and informative information that assisted me in making my final decision. On the day of delivery December 19,2014, Lakshan stayed beyond the 6pm closing time to walk me through all the features of the vehicle to ensure that I felt comfortable before driving off the lot. The transaction was performed in a timely, professional manner together with the input and assistance of Yashar, Service Adviser who has been my Service Adviser for a number of years This was once again a very positive experience dealing with Roy Foss Motors and I would highly recommend to anyone who is looking for a vehicle to contact Roy Foss Motors, speak to Lakshah and I'm sure that person will be more than satisfied with the outcome of their purchase. Dawn Romanin More

GREAT DEAL MADE POSSIBLE BY EXCELLENT SALES PERSON On my first visit the Sales person Ashraf Zohni gave me quotations on different SRX models & explained the features as well. It was very encouraging w On my first visit the Sales person Ashraf Zohni gave me quotations on different SRX models & explained the features as well. It was very encouraging which led to my second visit wherein he took extra -ordinary effort thereby making it easy for me to make the deal. Without his efficiency this deal would not have gone through. He is very courteous, patient & provides friendly service. In addition, I would also like to add the efficient & timely effort of Mr.Mike Cullen the Director of Sales at Roy Foss who did a great job at facilitating the deal for me & got the vehicle according to my choice of color . I am greatful to both for their excellent ,professional & timely service . Without any doubt , I would strongly recommend Mr. Ashraf Zohni & Mr. Mike Cullen to my family & friends to approach them when they are looking for their next vehicle. They will be completely satisfied with their purchase just the way I am satisfied & enjoying my new vehicle. More