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Rose City Ford Sales

Windsor, ON

4.7
1,391 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,391 Reviews of Rose City Ford Sales

November 23, 2023

Great customer service, James went over and beyond explaining everything to us. The finance department was exceptional as well, they explained every option that was avsilable to us. More

by Bingy72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Kennedy and Cathy Hawkes
Report | Print
Nov 30, 2023 -

Rose City Ford Sales responded

Bingy72, your wonderful feedback and rating mean a lot to us. We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2023

Rose City Ford Service Department epitomizes Customer Service. My service rep was efficient, pleasant, courteous and thoughtful. More

by Dactyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Nov 30, 2023 -

Rose City Ford Sales responded

Dactyl, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rose City Ford. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 22, 2023

Very good service never any problems take great care of me every time I go there and service guy when you arrive Asome Job More

by Joecurtis161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asome guy
Report | Print
Nov 24, 2023 -

Rose City Ford Sales responded

Thank you Joe! We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2023

Our visit was good. We were welcome very nicely. Offered drinks and snacks. Explained everything very well. Thank you More

by laurablundell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristan Bondy
Report | Print
Nov 23, 2023 -

Rose City Ford Sales responded

Hi Laura, we are very happy to have provided you with such a positive experience! Thank you for taking the time to share your experience with others! We are happy to know that you were taken care of, and we hope we can be of service to you again in the future! Cheers :)

November 21, 2023

Easy to make an appointment. Advisors were friendly. Kept me updated on the status of my vehicle. More

by kbleasby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Ann Bondy
Report | Print
Nov 23, 2023 -

Rose City Ford Sales responded

Hi Kbleasby, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2023

Job always done to satisfaction, Friendliest staff among other Ford dealers. Always feel welcome. Would never consider going anywhere else. More

by Gary Smole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Stacey in service department. Also Rob
Report | Print
Nov 23, 2023 -

Rose City Ford Sales responded

Thank you, Gary! We're happy you found our staff to be so supportive during your experience here at Rose City Ford. We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your visit here at Rose City Ford! We look forward to your next visit! Take care!

November 17, 2023

Did not get the vehicle we ordered Service is expensive wanted to charge us over $1000 to replace one missing hubcap More

by toadilee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
Report | Print
Nov 23, 2023 -

Rose City Ford Sales responded

Hi Toadilee, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (226) 826-2680 at your earliest convenience and we will do our best to resolve this with you.

November 17, 2023

Completed work as required. No issues. Picked me up and dropped me off. No concerns. More

by mdesjardins7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Nov 23, 2023 -

Rose City Ford Sales responded

Hi Mdesjardins7! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Rose City Ford

November 16, 2023

Kristyn was very attentive before and during the service. Very satisfied with the attention and care More

by Marta Reis Joaquim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristyn , Nick Gloster
Report | Print
Nov 23, 2023 -

Rose City Ford Sales responded

Thank you Marta! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Rose City Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2023

Dany and Mostafa were excellent to deal with. They knew we were driving in from London’s and had everything ready to go for us. They managed to complete our deal in 3-4 hours and we left happy. More

by jackalynshort
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dany, Mostafa
Report | Print
Nov 17, 2023 -

Rose City Ford Sales responded

Jackalyn, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rose City Ford. Please don't hesitate to reach out if there's anything additional we can do for you! Thanks for choosing Rose City Ford!

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