Rose City Ford Sales

Efficient service, greeted by the staff, professional station personnel, excellent mechanic, reported that the vehicle is in good condition and location of the vehicle upon completion. station personnel, excellent mechanic, reported that the vehicle is in good condition and location of the vehicle upon completion. More

I was pleased to find a dealer that actually had product to sell.I was greeted cheerfully at the front door and directed to a sales person quickly.With in minutes my sales rep Olivia Drouillard had moved 2 to sell.I was greeted cheerfully at the front door and directed to a sales person quickly.With in minutes my sales rep Olivia Drouillard had moved 2 vehicles forward for me to test drive.She listened to my needs and quickly provided the vehicle that I did purchase.They met my needs financially and made a quick sale to get me into a safer vehicle. More

I have been using Rose City Ford for years and have always been impressed by the consistent service that I receive. The staff is professional and friendly and have always ensured that I was well taken always been impressed by the consistent service that I receive. The staff is professional and friendly and have always ensured that I was well taken care of. I will continue to use their services for repairs , maintenance and new vehicles. More

Professional, organized and work well as a team. Treated me as a customer with respect and gave me the information I needed. Quick service and good follow-up Treated me as a customer with respect and gave me the information I needed. Quick service and good follow-up More

I was willing to work with me on the price of my new vehicle. And not trying to make me purchase what I don't need. vehicle. And not trying to make me purchase what I don't need. More

Kristen was amazing at looking after my mechanical and electrical repair needs. She was professional and courteous. She made the business transaction a friendly and pleasant one. When the shuttle had a electrical repair needs. She was professional and courteous. She made the business transaction a friendly and pleasant one. When the shuttle had a prolonged wait time she showed empathy and was sincere in her wanting to make my experience a positive one. She succeeded More

Brought my car in for service and added wheel rotation in before it went in the front right tire was 2psi higher that the others I thought the service tech would fix when rotating tires when I got car back t before it went in the front right tire was 2psi higher that the others I thought the service tech would fix when rotating tires when I got car back the same front tire was high and the wheel lugs hadn't been touched....nice not impressed More

Took car in at their request, part was not ready, no communication all day until I called and they tell me they didn't do anything and will have to bring it back. They offered to pick up the car and dr communication all day until I called and they tell me they didn't do anything and will have to bring it back. They offered to pick up the car and drop it off next time. When the part was ready, no one would acknowledge picking up the car or dropping it off. More

Way to expensive for a oil change and too long of a wait , better system and organization needed , better system and organization needed More

Fast friendly wonderful makes you feel like home All the staff beginning to end are very cordial and welcoming staff beginning to end are very cordial and welcoming More