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Rose City Ford Sales

Windsor, ON

4.8
1,521 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,521 Reviews of Rose City Ford Sales

November 20, 2024

Good service but often times it is difficult to book appointments through the service department… put on hold, asked to leave a message. More

by kjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Primeau
Nov 22, 2024 -

Rose City Ford Sales responded

Thank you for your feedback and for acknowledging the good service you received. We apologize for the inconvenience you experienced when trying to book appointments. Your comments are important to us, and we will work on improving our appointment scheduling process to ensure a smoother experience for our guests. For future reference, we do also have a tool on our website that allows you to book your service appointments easily online in just a few clicks! If you are ever having an issue booking a service appointment over the phone, please feel free to try our web tool! Thank you, we look forward to your next visit! Cheers :)

November 20, 2024

Service was very quick. Car was ready in record time. Was offered coffee while I waited. Very pleasant atmosphere. Staff very very efficient. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob 5 star. Trevor 5 star
Nov 21, 2024 -

Rose City Ford Sales responded

Thank you! We are happy to hear that you enjoyed your visit! We appreciate you taking the time to leave us your feedback, and were happy to have been able to provide you with efficient service! We look forward to your next visit! Cheers :)

November 19, 2024

Great service, very professional. All around great time. I will definitely be visiting Rose City next time I’m in the market for a car. More

by ELafleur
Recommend Dealer
Yes
Employees Worked With
Olivia Drouillard, Nick Gloster
Nov 21, 2024 -

Rose City Ford Sales responded

Thank you for your wonderful feedback! We are pleased to hear that we were able to provide you with a great experience. We look forward to your next visit the time you are in the market for a car! Your satisfaction is our priority, and we’re here to assist you with any future needs. Have a great day! Cheers :)

November 18, 2024

Truck was done in a timely fashion. My service guy, Rob is very personable. Shuttle came in a timely fashion. More

by BTay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Edward Prime
Nov 19, 2024 -

Rose City Ford Sales responded

Thank you for taking the time to leave a review for us at Rose City Ford. We're happy we could meet your expectations! If there's anything further we can do for you, we are always happy to help! Cheers :)

November 15, 2024

Our sales rep was awesome and went the extra mile to accommodate our unique requirements! We are very happy with our purchase and the excellent service that we received. Would highly recommend Rose City More

by Gerry1
Recommend Dealer
Yes
Employees Worked With
Kurt Silvera, John Ryan, Bob Marsh, Mustafa Kachouri
Nov 19, 2024 -

Rose City Ford Sales responded

Thank you so much for your kind words, Gerry! We are thrilled to hear that we were able to meet your unique requirements and provide you with excellent service. Your recommendation means a lot to us, and we are delighted that you are happy with your purchase. If you ever need anything in the future, please don’t hesitate to reach out.

November 15, 2024

Had a good experience. The people I dealt with were extremely knowledgeable. Will recommend to other people. More

by Ernieg54
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob Marsh
Nov 15, 2024 -

Rose City Ford Sales responded

Thank you Yong! We're thrilled to hear that you felt comfortable and relaxed during your visit! We appreciate you taking the time to leave us a rating and review, and we look forward to being of service to you again in the future! Cheers :)

November 13, 2024

I feel comfortable and relax. I got the vehicle that I want. I prefer to go there if I want to buy a car in the future. More

by Yongwindsor
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Jan 07, 2026 -

Rose City Ford Sales responded

Thank you for your positive feedback! We're thrilled to hear that you felt comfortable and relaxed during your car buying experience and that we were able to help you find the perfect vehicle. We look forward to working with you again in the future! Cheers 🙂

November 13, 2024

poor experience - left the dealership with my repaired vehicle only to have it start smoking and leaking unknown fluid. Returned to dealership and it was smoking again as I drove in. Was quickly taken car More

by btaylor49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
servive advisors, Robert & Matt
Nov 18, 2024 -

Rose City Ford Sales responded

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced with your vehicle after the initial repair. It’s reassuring to hear that Robert and Matt provided excellent service and promptly addressed the issue. We appreciate your feedback regarding the initial repair and will certainly review our processes to ensure thorough checks are conducted before vehicles are returned to our guests. Your satisfaction is our priority, and we hope to serve you better in the future.

November 13, 2024

Always fantastic service by Rob and everyone there while we wait offering a coffee or tea or snacks . Fast and efficient quality work every time . More

by Mindyhorwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Nov 18, 2024 -

Rose City Ford Sales responded

Thank you Mindy! We appreciate your wonderful feedback! We’re delighted to hear that you consistently receive fantastic service from Rob and the team and happy to know you enjoyed the coffee, tea, and snacks while you were here. We strive to provide fast, efficient, and high-quality work every time, and your kind words are truly appreciated.

November 13, 2024

Very pleasant staff. Quick service love the customer shuttle service. All my questions have always been answered More

by Wendygreg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahsad
Nov 18, 2024 -

Rose City Ford Sales responded

Thank you Wendy for your kind words! We’re delighted to hear that you found our staff pleasant and our service quick. It’s great to know that you appreciated the customer shuttle service and that all your questions have been answered to your satisfaction. We strive to provide a seamless and enjoyable experience for all our guests, and your feedback is truly appreciated

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