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Rose City Ford Sales

Windsor, ON

4.7
1,403 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,403 Reviews of Rose City Ford Sales

December 20, 2024

The service at Rose City was very good. It was done on time and service suppervisor was helpfull and courteous. More

by Dusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Willar.
Dec 26, 2024 -

Rose City Ford Sales responded

Thank you Dusan! We are happy to hear that you were pleased with your service with us, and we appreciate you taking the time to leave us your feedback! We look forward to your next visit! Cheers :)

December 20, 2024

So happy with my purchase ! Dany was so helpful and went beyond for us which we greatly appreciated . We will be recommending him to others in the market for a car . More

by diana
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dany, Nick Gloster
Dec 26, 2024 -

Rose City Ford Sales responded

Thank you, Diana, for your wonderful feedback! We’re so happy to hear that Dany provided exceptional service and went above and beyond for you. Your recommendation is greatly appreciated, and we’re thrilled you’re happy with your purchase. We look forward to assisting you and your friends in the future. Cheers :)

December 19, 2024

DISAPPOINTMENT! Very disappointed to the outcome of the servicing of my brand new car that I just picked up on Friday Dec 6th. We noticed a ding on the door. Mauro More

by Joan
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Gloster
Dec 26, 2024 -

Rose City Ford Sales responded

Dear Joan, We sincerely apologize for the inconvenience and frustration you’ve experienced with your new car. It’s disheartening to hear about the repeated issues and the lack of resolution from our team. We understand how important it is to have a reliable vehicle, especially when it’s brand new. We appreciate you bringing this to our attention and will ensure that your concerns are addressed promptly. Our goal is to provide exceptional service, and it’s clear we fell short in this instance. We will investigate this matter further and take the necessary steps to prevent such occurrences in the future. Please reach out to us directly at 226-826-2680 so we can make this right for you. Thank you for your patience and understanding.

December 18, 2024

Brought car in for oil change. Excellent friendly service. I was in and out within an hour. More

by jcouture436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Dec 26, 2024 -

Rose City Ford Sales responded

Thank you! We're so thrilled to hear that you received excellent and friendly service and were happy to know that your service was completely in a timely manner! We appreciate you taking the time to leave us your feedback, and we look forward to your next visit! Cheers :)

December 18, 2024

From the time I purchase my car from Rose City Ford they do my car all the time so happy with all. They are friendly and they do good service and I love the away they remind us for next service to our vehic More

by nadamarzeena77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Dec 28, 2024 -

Rose City Ford Sales responded

We’re delighted to hear that you’ve had consistently good experiences with our team since purchasing your car. It’s great to know that our reminders for service appointments are helpful. Thank you for your kind words and continued trust in us. Cheers :)

December 17, 2024

Very awesome experience and was taken care off by the financial department and the sales man Danny with great respect and they shared a lot of knowledge with me always have been a customer here and alway More

by The Batman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dany sales man and Moose financial , Nick Gloster
Dec 26, 2024 -

Rose City Ford Sales responded

Thank you, Mr. Wayne! We're so happy to hear that you were well taken care of, and that Dany & our finance team were able to provide you with all the knowledge and information you needed. We appreciate your kind words and will be sure to share them with our team. We look forward to your next visit! Cheers :)

December 16, 2024

I didn’t think I would purchase a ford escape again and Liv made me love the escapes again! More

by Teshia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia
Dec 28, 2024 -

Rose City Ford Sales responded

Thank you for sharing your experience! We’re so glad Liv was able to rekindle your love for the Ford Escape. We hope you enjoy your new vehicle, and we look forward to serving you again in the future. Cheers :)

December 16, 2024

Rose city ford goes above and beyond for you and your vehicle ! Rob in the service department is absolutely amazing, always going the extra mile ! More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Primeau
Dec 28, 2024 -

Rose City Ford Sales responded

Thank you for your kind words! We’re happy to hear that Rob in the service department has been going above and beyond for you and your vehicle. We strive to provide exceptional service, and it’s great to know we’re meeting that goal. Cheers :)

December 16, 2024

Salesman Paul was very attentive and helpful. Everything was done promptly. He made himself available for any questions in the future. I only wish oil changes were not part of extended warranty. More

by gailhowlett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul
Dec 28, 2024 -

Rose City Ford Sales responded

Thank you for your feedback! We’re glad Paul was attentive and helpful during your purchase. We understand the convenience of local services and appreciate your input regarding the extended warranty. We look forward to assisting you with any future needs. Cheers :)

December 12, 2024

People there are very nice and friendly, I had Rob for my service appointment and he did his job very well. Strongly recommend 👌 More

by Qusay
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Nick Gloster
Dec 28, 2024 -

Rose City Ford Sales responded

Thank you, Qusay! We’re delighted to hear that you had a positive experience with Rob and found our team friendly and professional. Thank you for your strong recommendation, and we look forward to serving you again. Cheers :)

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