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Rose City Ford Sales

Windsor, ON

4.7
1,403 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,403 Reviews of Rose City Ford Sales

May 06, 2025

Rob Primeau was great. He was extremely polite and made me feel comfortable. I hate bringing my car in because I always feel like I will be ripped off. Not at Rose City For More

by aprilh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob , Nick Gloster
May 14, 2025 -

Rose City Ford Sales responded

Thank you, April, for your kind words about Rob! We're so pleased to hear that he made you feel comfortable and well-informed during your service visit. We understand that trust is crucial in automotive service, and we're happy Rob could explain everything clearly and help you make the best decisions for your vehicle. We are happy to know that we will see you again because of his exceptional service! Cheers :)

May 04, 2025

Once again great service from this department. Matt is always pleasant and positive. Everyone does their best to make me feel important and appreciated. Keep up the good work! Oh yeah… the car alw More

by 4mysanity2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, shuttle driver( sorry I forgot your name) and the lovely lady who always offers me something to drink
May 14, 2025 -

Rose City Ford Sales responded

We love to hear that you consistently receive great service from our service department! We're especially happy to know that Matt's pleasant and positive attitude shines through. It's our goal to make every customer feel important and appreciated, so your feedback is truly valuable. We'll certainly do our best to keep up the good work! And we love that your car seems happier after a visit – that's the best compliment! Thank you for your continued loyalty! Cheers :)

May 02, 2025

Kurt the salesman was fantastic! I will definitely refer anyone looking for a Ford product to contact Kurt! More

by Keelysgram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Silvera, Nick Gloster
May 14, 2025 -

Rose City Ford Sales responded

Keely, thank you so much for your fantastic feedback regarding Kurt! We are absolutely delighted to hear that he provided you with such excellent service. We truly appreciate your intention to refer others looking for Ford products to him. Kurt is a valued member of our team, and your recommendation means a great deal to us. Thank you for choosing Rose City Ford! Cheers :)

May 02, 2025

Everyone is extremely friendly and nice. They offered beverages and snacks while I waited, and the service was quick :) More

by jaiyde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe it was Rob who assisted me. He is very nice and knowledgeable, always a lovely experience when he helps me , Nick Gloster
May 14, 2025 -

Rose City Ford Sales responded

Thank you, Jaiyde, for your lovely feedback! We're so glad you found our team to be friendly and nice. We aim to make our waiting area as comfortable as possible with beverages and snacks, and we're delighted you experienced quick service. Providing a positive and efficient experience for our customers is always a top priority for us at Rose City Ford. We appreciate you taking the time to share your positive experience! Cheers :)

May 02, 2025

Our sales person Brent was amazing. He called me before we arrived to confirm the appointment that we made on line. The showroom was clean and bright. The reception was very polite and More

by leanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent and Lucy
May 14, 2025 -

Rose City Ford Sales responded

Thank you, Leanna! We're thrilled to hear about your amazing experience with our salesperson, Brent. Proactive communication and a welcoming environment are key elements of our customer service approach. We're also glad you found our showroom clean and bright and that our reception was polite and efficient in connecting you with Brent. We appreciate your feedback and hope you're enjoying the next steps in your vehicle journey! Cheers :)

May 02, 2025

I saw the car I wanted and they did everything possible to make the deal happen My guy Dani was very helpful The staff was friendly I pick up the car Monday Happy man More

by danielshaheen1956
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dani
May 14, 2025 -

Rose City Ford Sales responded

Daniel, that's fantastic news! We're thrilled to hear you found the car you wanted and that our team, especially Dany, did everything possible to make the deal happen for you. We're also glad you found our staff friendly. The excitement of picking up a new car is wonderful, and we're just as excited for you to pick it up! Thank you for choosing Rose City Ford – enjoy your new ride! Cheers :)

May 01, 2025

Always a top tier professional interaction with the team at this dealership. The advisors are good communicators, appointments are timely and the staff (Stacy and Sharon) go above and beyond to secure your More

by tim.purdie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Lambier, Nick Gloster
May 14, 2025 -

Rose City Ford Sales responded

Thank you, Tim, for your continued positive feedback! We truly value your recognition of the top-tier professionalism of our team. We're pleased to know that you find our advisors, Stacy, and Sharon go above and beyond to ensure your satisfaction and comfort. We appreciate your loyalty and thank you for acknowledging their dedication! Cheers :)

May 01, 2025

The service bay was very clean. I was able to get my car in for repair same day I called. They fixed my issue quickly. Explained what was wrong and only fixed what needed to be d More

by stellare649
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Primeau
May 14, 2025 -

Rose City Ford Sales responded

Thank you for highlighting the cleanliness of our service bay and the efficiency of our service team! We're glad you were able to get your car in for repair on the same day you called and that we addressed the issue quickly and honestly. Explaining the necessary repairs is important to us, and we appreciate you noting that we only fixed what was needed. We're happy to have provided you with excellent service! Cheers :)

May 01, 2025

Excellent service very helpful sales team. Worked together to get me a great deal on my new f150 More

by Ckupick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dany jirjis, Nick Gloster
May 14, 2025 -

Rose City Ford Sales responded

Thank you for your positive feedback regarding our sales team! We're delighted to hear they worked together to get you a great deal on your new F-150. Our team is committed to ensuring our customers find the right vehicle at the right price. We hope you love your new Truck! Cheers :)

April 30, 2025

I was quite upset about having my 2018 mustang GT wrote off and I was looking for a new mustang GT and Danny Jirjis went through the build your own car on the Ford website and he helped me with some option More

by McLeod1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Jirjis also 5 star, Nick Gloster
May 14, 2025 -

Rose City Ford Sales responded

We're so sorry to hear about your Mustang GT being written off, but we're truly happy that Danny Jirjis could assist you in building your new one! It's wonderful to know that his guidance with the Ford website options was helpful and that he could expedite the process for you. We appreciate your gratitude and hope you absolutely love your new Mustang GT when it arrives! Thank you for choosing Rose City Ford! Cheers :)

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