Rose City Ford Sales

Rose City Ford Sales responded

Thank you for the fantastic review! We're happy to know our team effectively diagnosed and communicated the problem and provided prompt service. We truly appreciate the recognition, and we're glad to know you had such a great experience! We hope to see you again soon! Cheers :)

Rose City Ford Sales responded

Thank you, Don, for your excellent review! We're so pleased to hear that our service team was knowledgeable and that your work was completed on time. We especially appreciate your positive comments about our communication; it's great to know that the text notification was helpful. We aim to make every service visit as convenient and efficient as possible, and your feedback lets us know we're succeeding. Thanks for choosing Rose City Ford! Cheers :)

Rose City Ford Sales responded

Thank you for your fantastic review! We're so pleased to hear that you experienced fast service during your recent visit. It's great to know that you found everyone friendly and that you enjoyed the complimentary snacks while you waited. We strive to make every visit efficient and comfortable, and we appreciate your feedback. We look forward to your next visit! Cheers :)

Rose City Ford Sales responded

Thank you so much for your amazing loyalty over the past eight years! We're absolutely delighted to hear that your Focus still looks like new, and we appreciate you acknowledging our role in keeping it in top working condition. It's fantastic to know that our commitment to proactive maintenance aligns with your philosophy of taking excellent care of your vehicle. We truly value your trust and look forward to many more years of ensuring your car continues to serve you well! Cheers :)

Rose City Ford Sales responded

Wow, JP, thank you for such a fantastic review! It sounds like Dany and Cathy truly went above and beyond to find you the perfect vehicle. We're so glad Dany took the time to understand your needs and was able to identify that a new Escape was an even better value than the used Edge you were initially considering. We're delighted that you're happy with your new Escape and that the entire process was so efficient. Enjoy your new ride, and we appreciate your business! Cheers :)

Rose City Ford Sales responded

Thank you so much for your positive feedback! We're delighted to hear that you experienced friendly, courteous, and professional service from both our Service Representatives and shuttle drivers. Providing an overall positive experience for our customers is a top priority, and it's rewarding to know we succeeded in your case. We appreciate you choosing Rose City Ford for your service needs! Cheers :)

Rose City Ford Sales responded

Thank you, Arun, for your kind words! We're so glad to hear you found our staff pleasant and our service department quick and efficient. Providing a positive and timely experience is always our goal, and it's wonderful to know we achieved that for you. We truly appreciate your recommendation and look forward to welcoming your friends and family to Rose City Ford. Safe travels!

Rose City Ford Sales responded

It's wonderful to hear that Rose City Ford has consistently been your go-to location! We truly appreciate you recognizing our team's dedication to providing exceptional service and a friendly, knowledgeable environment. Our aim is to always make your visits as smooth and positive as possible, and your feedback confirms we're on the right track. We value your continued trust in our dealership and look forward to serving you in the future. Thank you for taking the time to share your positive experience!

Rose City Ford Sales responded

We are so pleased to hear about your wife's recent service experience. It's great to know that Simone was able to schedule the appointment promptly and that Rob provided his usual professional service. We're also glad your wife enjoyed our comfortable lounge and the hospitality of our team. Consistent exceptional service is our priority, and your continued recommendation is truly valued. Thank you for your trust in Rose City Ford! Cheers :)

Rose City Ford Sales responded

Fantastic! We're thrilled that we could help you find the perfect new truck after such an unfortunate event. Our team, including Ronaldo, is dedicated to being patient and thorough in assisting our customers through the vehicle selection process. We understand it's a big decision, and we're glad we could answer all your questions and find the right fit for you. Enjoy your new truck! Cheers :)