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Rose City Ford Sales

Windsor, ON

4.8
1,460 Reviews
Call Dealership (519) 948-7800
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6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,460 Reviews of Rose City Ford Sales

August 07, 2025

The person that waited on me was Joey. Nice guy and helpful. However when I arrived I told him I had a 1pm appt. . Did not leave the place til 115 after I brought the car at 800. Could not More

by msoulliere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not see any of them
Report | Print
Sep 04, 2025 -

Rose City Ford Sales responded

We apologize for the significant delay you experienced during your recent visit. While we are glad to hear that Joey was a nice and helpful person, we understand your frustration with not being able to meet your 1 PM appointment time after dropping off your car at 8 AM. Our goal is to provide timely and efficient service, and we clearly fell short in this instance. We take your feedback seriously and will be looking into our scheduling and service processes to prevent this from happening again. We value your business and hope to provide you with a much better experience next time. Thank you.

Sep 05, 2025 -

msoulliere responded

i do appreciate you getting back to me. I will give it a try again for my next oil change. Thank you, Mark

August 06, 2025

Top notch dealership From the reception to sales and to management. Friendly and welcoming atmosphere. More

by aminiarabi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Assaf, Paul and Mustafa, Nick Gloster, Daniela Racco
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you so much for your wonderful feedback! We are thrilled to hear that you had a top-notch experience with us. Creating a friendly and welcoming atmosphere for all of our customers, from the moment they walk in, is what we always strive for. We appreciate your kind words and are so glad that you had a positive experience with our entire team. Cheers :)

August 06, 2025

Very friendly staff. And the service advisor Mathew was very knowledgable and friendly. Looking forward to my next oil change. More

by mileilceski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Willar
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Sep 05, 2025 -

Rose City Ford Sales responded

Thank you so much for your wonderful feedback! We are thrilled to hear that you had a positive experience with our team. It's great to know that our staff was friendly and that Mathew was both knowledgeable and a pleasure to work with. We look forward to seeing you again for your next oil change! Cheers :)

August 06, 2025

Dany was extremely helpful and very knowledgeable about the vehicle I was looking to buy. More

by Brandie.xo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dany,
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you, Brandie, for your wonderful review! We're so glad to hear that Dany was extremely helpful and knowledgeable during your search for a new vehicle. Our team prides itself on providing excellent service and expertise to our customers. We appreciate your kind words and look forward to serving you again in the future! Cheers :)

August 05, 2025

This location has great staff, they work hard to ensure you have the best service More

by daniellepoupard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Aug 05, 2025 -

daniellepoupard responded

Great team that ensures your needs are met & are always kind and professional.

Oct 28, 2025 -

Rose City Ford Sales responded

Thank you for your kind words, Danielle! Our staff takes pride in providing excellent service to our valued customers. We are thrilled to hear that you had a positive experience at our location. Your satisfaction is our top priority. See you again soon!

August 04, 2025

Salesman was curtious and made sure I got the vehicle I was looking for. He went the extra mile More

by johnducharme0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you, John, for the wonderful review! We are so glad to hear that your Ian was courteous and made sure you got the vehicle you were looking for. Our team is committed to going the extra mile for every customer. We truly appreciate your feedback and hope you enjoy your new vehicle! Cheers :)

August 03, 2025

I arrived early for my appointment and Rose City Ford took my vehicle in promptly and I was on my way early. More

by lrlebert1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you for the fantastic feedback! We are so glad to hear that you had a positive experience with us and that we were able to get your vehicle in promptly for your appointment. Our team works hard to provide efficient service for all of our customers, and it's wonderful to know we could get you back on your way early. We appreciate your business and look forward to seeing you again in the future. Cheers :)

August 01, 2025

Quick check-in. Offered water, coffee and snack while waiting for their shuttle service. Did not have to wait long for shuttle service to and from dealership. More

by marciaohler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob, Nick Gloster
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you so much for your great feedback, Marcia! We are so pleased to hear that your check-in was quick and that you had a positive experience with our shuttle service. Our team is committed to making your visit as comfortable and efficient as possible, so it's wonderful to know that our efforts to offer you refreshments were appreciated. We look forward to providing you with the same great service again in the future! Cheers :)

August 01, 2025

The work was done in a timely order and they were very polite at the dealership Offering something to drink or eat while I was waiting More

by fred4980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster, Daniela Racco
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you so much for your great feedback, Fred! We are so pleased to hear that your work was completed in a timely manner. Our team works hard to ensure every customer feels welcome and comfortable, so it is wonderful to know that their politeness and offer of a drink or snack made a positive difference. We appreciate your business and hope to see you again soon. Cheers :)

August 01, 2025

Always very satisfied with my visits to Rose City Ford with their care and attention to detail. More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Sep 05, 2025 -

Rose City Ford Sales responded

Thank you so much, Joseph, for your wonderful feedback! We are so pleased to hear that you are always very satisfied with your visits and that you appreciate our team's care and attention to detail. Providing exceptional service is our top priority, and it's rewarding to know we consistently meet that goal for you. We appreciate your loyalty and look forward to seeing you again soon! Cheers :)

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