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Rose City Ford Sales

Windsor, ON

4.7
1,215 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,215 Reviews of Rose City Ford Sales

April 27, 2025

Friendly staff and good communication. No-nonsense service experience. Much better than any other dealership experiences I’ve had. More

by corms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
May 24, 2025 -

Rose City Ford Sales responded

Thank you so much for this excellent review! It's truly rewarding to know that you found our service to be a no-nonsense experience, and that it surpassed your expectations compared to other dealerships you've encountered. We strive to provide a straightforward and positive experience every time, and your feedback confirms we're on the right track. We sincerely appreciate your business! Cheers :)

April 25, 2025

Great dealership very courteous and very eager to please did all that was needed and were very reasonable More

by RW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
May 24, 2025 -

Rose City Ford Sales responded

Thank you so much for your wonderful review! We're absolutely delighted to hear that you had a great experience, and that our team was both courteous and eager to please. It's fantastic to know that we met all your needs and that you found our services to be very reasonable. We genuinely appreciate your feedback and are committed to always going above and beyond for our customers. Cheers :)

April 24, 2025

Great sales representative On time delivery All my needs covered All around great sales and service More

by PatLizzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Olivia Droulard, Nick Gloster
May 24, 2025 -

Rose City Ford Sales responded

Thank you, Pat, for your fantastic review! We're thrilled to hear you had such a great experience with us. It's wonderful to know that your vehicle was delivered on time and that all your needs were covered. We truly appreciate your feedback, and we look forward to helping you with any of your vehicle needs in the future! Cheers :)

April 24, 2025

I dealt with Ian McDougall and I couldn’t be any happier with the service! More

by Braydon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian McDougall, Nick Gloster
May 24, 2025 -

Rose City Ford Sales responded

Thank you, Bradyon, for your fantastic feedback! We're absolutely thrilled to hear that you had a great experience. Ian is a valued member of our team, and it's wonderful to know he provided you with such outstanding service. We truly appreciate you choosing Rose City Ford! Cheers :)

April 24, 2025

Excellent experience with knowledgeable and courteous staff. Rob P was very patient in answering all my questions.Rose City Ford’s focus is customer service and it shows. More

by SL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 stars Rob Primeau, Drivers Roy and Bill , Nick Gloster
May 24, 2025 -

Rose City Ford Sales responded

Thank you for sharing your excellent experience with us! We're so pleased to hear that our staff was knowledgeable and courteous. It's wonderful that Rob was so patient in answering all your questions, ensuring you felt fully informed. We truly believe that our focus is on customer service, and your feedback confirms that our efforts are evident. We appreciate you choosing Rose City Ford! Cheers :)

April 23, 2025

Friendly Courtesy staff felt like I was at a five star hotel.wait time for my vehicle maintance was short More

by Cheryl Doyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon
Apr 25, 2025 -

Rose City Ford Sales responded

Thank you so much for your wonderful feedback, Cheryl! We are thrilled to hear that you experienced our service department as being akin to a five-star hotel. Our staff takes great pride in ensuring every guest feels welcomed and comfortable, and we're so glad you appreciated their efforts. We also understand the value of your time and are happy your vehicle maintenance was completed promptly. We look forward to welcoming you back for any future needs! Cheers :)

April 22, 2025

Fantastic service! Speak to you on a personal level, not like a customer. They make sure you are comfortable & ask if you need anything to drink or need a snack More

by 69babygirl1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph McClean & Stacy
Apr 25, 2025 -

Rose City Ford Sales responded

We truly appreciate your fantastic review! It's our goal to connect with each customer on a personal level and ensure you feel like a valued guest rather than just a number. We're delighted that you felt comfortable and that our team took the time to see to your needs. Providing a welcoming environment with thoughtful touches is something we strive for, and we're so pleased it resonated with you. We look forward to serving you again in the future! Cheers :)

April 22, 2025

Always great service at ford. Will keep going back. Staff are friendly always. Thank you. More

by Janelle88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Apr 25, 2025 -

Rose City Ford Sales responded

Thank you for your continued loyalty and kind words, Janelle! We are so happy to know that you consistently receive great service during your visits. Our friendly staff is dedicated to providing a positive experience for every customer, and it's rewarding to hear that their efforts are appreciated. We value your business and look forward to welcoming you back for many years to come. Cheers :)

April 21, 2025

The service was friendly had no problems will go back for my next appointment thank you More

by arutckyj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Apr 25, 2025 -

Rose City Ford Sales responded

We are so pleased to hear that you had a friendly and problem-free experience with us! It's always our aim to make your appointments as smooth and pleasant as possible. We appreciate your feedback and are delighted that you plan to return for your next appointment. Thank you for choosing Rose City Ford! Cheers :)

April 21, 2025

They took us on time, finished efficiently in good time, and the work was done well. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not meet him
Apr 25, 2025 -

Rose City Ford Sales responded

Thank you for highlighting our efficiency and quality of work, JB! We understand the importance of your time and aim to provide prompt and effective service. We're glad you were taken on time, the work was completed well within a good timeframe, and that you were satisfied with the results. We appreciate your business! Cheers :)

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