Rose City Ford Sales

Rose City Ford Sales responded

Thank you for sharing your feedback. We are happy to hear that our team was helpful and professional during your recent visit. It’s also great to know that Kyle was able to provide you with such a positive experience. We understand your frustration regarding the rental vehicle, and we appreciate you bringing it to our attention. We are always looking for ways to improve our service, and your comments are valuable in that process. We look forward to helping you again in the future. Cheers :)

Rose City Ford Sales responded

Thank you for sharing your feedback. We are so glad to hear that you had a positive experience with our team and that Joey was able to provide you with such a delightful and helpful experience. We appreciate your honest comments regarding pricing, and we'll be sure to share this with our team as we continuously work to provide the best value for our customers. We truly value your business and hope to see you again soon. Cheers :)

Rose City Ford Sales responded

Thank you so much for your wonderful review, Lynn. We're thrilled to hear that you had such a positive experience with our sales team. We strive to create a no-pressure environment where our customers feel comfortable, respected, and fully supported. Your detailed feedback is greatly appreciated and serves as a testament to the hard work our staff puts in every day. We hope you're enjoying your new vehicle! Cheers :)

Rose City Ford Sales responded

Thank you, Nicole, for your excellent review. We're so glad to hear that Ian provided you with such thorough and transparent service. We believe that a great car-buying experience starts with clear communication, and we're happy he was able to make you feel comfortable and informed. We appreciate your business and hope to see you again soon! Cheers :)

Rose City Ford Sales responded

Thank you so much for your kind words, Ravi. We are delighted to hear that you had an excellent experience with our team and that Joey provided such outstanding service. We truly appreciate your recommendation and are grateful for your business. We look forward to seeing you again in the future! Cheers :)

Rose City Ford Sales responded

Thank you, Ashley, for your kind review. We're so glad to hear that you had a positive experience with our team and that we were able to get your car back on the road quickly. Providing efficient service and helpful amenities like our shuttle service is a key part of our commitment to our customers. We appreciate you choosing us and hope to see you again in the future! Cheers :)

Rose City Ford Sales responded

Thank you so much for your kind words, Vivian. We are thrilled to hear that you consistently have such a positive experience with our team. Providing exceptional care for both our clients and their vehicles is our top priority, and we are so glad to know that our efforts are appreciated. We look forward to continuing to provide you with the excellent service you've come to expect! Cheers :)

Rose City Ford Sales responded

Thank you, Giovanna, for your wonderful review! We're so glad to hear that Ian provided you with such a professional and helpful experience. Our team takes great pride in ensuring all our customers' questions are answered thoroughly, and it's fantastic to know he was able to make you feel confident in your new vehicle purchase. We appreciate your business and hope you're enjoying your new car! Cheers :)

Rose City Ford Sales responded

Thank you so much, Tijuanna, for your wonderful review. We are so happy to hear that our staff was kind and attentive and that you had such a great experience. We believe that keeping our customers informed and comfortable throughout their visit is key, and we're glad we could provide that for you. We appreciate your business and look forward to seeing you again in the future! Cheers :)

Rose City Ford Sales responded

Thank you for sharing your feedback, Danny. We apologize that your recent visit took significantly longer than anticipated and that you had to follow up multiple times for an update. This is not the standard of service we aim to provide, as we know your time is valuable. We are reviewing our process to ensure better communication and a more accurate timeframe for our customers in the future. We appreciate you bringing this to our attention. We hope we can be of service to you again in the future.