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Rose City Ford Sales

Windsor, ON

4.7
1,391 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,391 Reviews of Rose City Ford Sales

August 16, 2023

Renaldo at Rose City Ford was super friendly, knowledgeable, and helpful. He made finding my perfect vehicle easy and enjoyable. I’d definitely recommend him to friends and family. The rest of th More

by Felicia
Recommend Dealer
Yes
Employees Worked With
Renaldo , Nick Gloster
Aug 18, 2023 -

Rose City Ford Sales responded

Thank you Felicia! We're thrilled to hear that you had a great experience with Ronaldo! We will be sure to share your kind words with him. Thank you again for your recommendation, it means the world to us! We hope you love your new ride, and we look forward to your next visit! Cheers :)

August 15, 2023

I came a few minutes early for my appointment and they took me right away. All of the staff members were very friendly and did the oil change in a timely manner. Would highly recommend. More

by madelineanne97
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Aug 19, 2023 -

Rose City Ford Sales responded

Thank you Madeline! We are happy to hear that you had such a great experience during your service visit! We appreciate you taking the time to tell us about your experience, and we hope we can be of service to you again in the future! Cheers :)

August 15, 2023

Trusted work done properly. And good to know if something isn't right they'll take care of it. More

by Dave
Recommend Dealer
Yes
Employees Worked With
Rob Primeau, Nick Gloster
Aug 19, 2023 -

Rose City Ford Sales responded

Thank you Dave! Your satisfaction is our top priority! We appreciate you taking the time to leave us a rating & review, and we look forward to your next visit! Cheers :)

August 15, 2023

Great job again by you awesome staff Thanks again for taking care of my safety More

by ChrisMcNiven
Recommend Dealer
Yes
Employees Worked With
Kris, Nick Gloster
Aug 19, 2023 -

Rose City Ford Sales responded

Thank you Chris! We appreciate you taking the time to let us know about your experience! We hope to see you again soon! Cheers :)

August 14, 2023

Being loyal Ford customers, we were searching for a used Ford Explorer… there weren’t any available in our area. After searching the internet we decided to drive to Windsor where we found the vehicle that w More

by Cheryl Stonefish
Recommend Dealer
Yes
Employees Worked With
Mr. Marsh, Manager, Kurt in Sales, Lucy in Finance
Aug 18, 2023 -

Rose City Ford Sales responded

Hi Darryl & Cheryl! Thank you so much for taking the time to leave us such a wonderful review! First of all, we are thrilled that you decided to visit us to find your perfect Explorer! Second, we are so glad that Kurt and Lucy were able to provide you with the great experience that we strive to provide to all of our customers. Lastly, we can't thank you enough for your kind words and your recommendation. We will be sure to share your comments with Kurt, Lucy, and our team here, and we look forward to your next visit! If there is anything else you need from us in the meantime, please feel free to reach out! Have a wonderful day :)

August 12, 2023

excellent service . the whole staff from a to z are very professional and courteous. thank you. More

by jojomiddleton
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Aug 16, 2023 -

Rose City Ford Sales responded

Thank you Jojo, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2023

I put down deposit 3 weeks before picking up the car. Signed 2 days before picking up the car. I was promised the car would be ready and the noise in the front fixed. Neither was done. I had no plates or More

by Sue
Recommend Dealer
No
Employees Worked With
Ahmed
Aug 16, 2023 -

Rose City Ford Sales responded

Sue, thank you for bringing this matter to our attention. We regret that you had a negative experience and will use this as an opportunity to improve. Our manager would really like to speak with you more regarding this matter, if you could please reach out to us at 519-948-7800. Again, we apologize for not providing the best experience that we strive to deliver to all our guests, and we look forward to hearing from you.

August 11, 2023

Only great things to say about Rose City Ford! Kurt in sales was awesome and helpful. First service visit today was painless and on schedule. More

by jackiem1_54
Recommend Dealer
Yes
Employees Worked With
Rob and Stacy and Sharon
Aug 16, 2023 -

Rose City Ford Sales responded

Thank you Jackie! We strive for 100% satisfaction, and it is great to see you had such a positive experience here with Kurt! We are always more than happy to assist you if anything else comes up. We look forward to your next visit! Cheers :)

August 11, 2023

I took my vehicle in to get my engine light examined, and like most mechanics and women customers, they assumed I had no idea how much things cost. First guy tried telling me a $150-$200 job was 880+, and wh More

by Shelby
Recommend Dealer
No
Employees Worked With
Ron
Aug 16, 2023 -

Rose City Ford Sales responded

Hi Shelby, thank you for taking the time to leave us feedback from your most recent visit. We work hard to provide a fantastic experience to everyone, and it's discouraging to see that you had a negative experience. If you are willing to give us another chance, we would love the opportunity to know more about this situation. If you could, please reach out to us at 519-948-7800 at your earliest convenience. Thank you, we hope to hear from you.

August 11, 2023

My sales person has always been looking out for my needs and budget. He has walked me through the purchase of two new vehicles and offered advice at every step of the way. Also the asked manager has been a More

by Budzo
Recommend Dealer
Yes
Employees Worked With
Ahsmad Al-Dimashki, Nick Gloster
Aug 16, 2023 -

Rose City Ford Sales responded

Thank you Budzo, we are glad we could help! We're happy you found our staff to be so supportive during your experience here at Rose City Ford. We hope you love both of your new vehicles, and we very much appreciate your business! Thank you for taking the time to leave us a rating & review, we look forward to seeing you again soon! We hope you have a great day!

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