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Rose City Ford Sales

Windsor, ON

4.7
1,389 Reviews

6333 Tecumseh Rd E

Windsor, ON

N8T 1E7

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1,389 Reviews of Rose City Ford Sales

September 08, 2023

I have given Rose City service department 3 times to make my experience good, but that is not the case. When they say my car will be ready in a certain amount of time I expect it to be a reasonable time, no More

by Laurie
Recommend Dealer
No
Employees Worked With
Not sure
Sep 10, 2023 -

Rose City Ford Sales responded

Laurie, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at 519-948-7800. We look forward to hearing from you.

Sep 11, 2023 -

Laurie responded

Not my job to do follow up. I will not be returning to Rose City Service. I will try Performance Ford.

September 07, 2023

Staff are always very friendly and helpful. Service is always fast, efficient and thorough. Highly recommend them. More

by Kerryjustkerry
Recommend Dealer
Yes
Employees Worked With
Sharon
Sep 10, 2023 -

Rose City Ford Sales responded

Thank you Kerry! We are thrilled to hear that you enjoyed your experience with our service department. We appreciate you taking the time to leave us a great rating and review, and we can't thank you enough for your recommendation! If there is anything else we can do for you, please let us know! Cheers :)

September 05, 2023

Very fast efficient, friendly staff, who like to keep everyone with snacks and drinks all while you wait More

by mcarroll
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Sep 09, 2023 -

Rose City Ford Sales responded

Thank you! We are happy to hear that you enjoyed your visit! We appreciate you taking the time to leave us a rating and review, and we hope you enjoyed some snacks! We look forward to seeing you again and hope you have a great day! Cheers :)

September 05, 2023

I had an issue with my tires and the service center was able to get me in right away. The professionalism was excellent. Great communication. More

by Fourmedveds
Recommend Dealer
Yes
Employees Worked With
Nick Gloster
Sep 09, 2023 -

Rose City Ford Sales responded

Hi Fourmedveds, we are very happy to have provided you with such a positive experience! We hope we can be of service to you again in the future. Cheers :)

September 03, 2023

Always have a great experience my salesman Ahmed is the best been going to him for years he is the best amd main reason I go to Rose. It’s Ford More

by Townschris22
Recommend Dealer
Yes
Employees Worked With
Ahmad Assaf , Nick Gloster
Sep 09, 2023 -

Rose City Ford Sales responded

Chris, thank you for your kind review; we are happy to pass along your comments to Ahmad and the team here at Rose City Ford! Please don't hesitate to reach out if there's anything additional we can do for you. Cheers :)

September 01, 2023

Loved my experience here! Liv was so wonderful from start to finish. Will definitely go back when my lease is up! More

by Ash
Recommend Dealer
Yes
Employees Worked With
Olivia Drouillard, Nick Gloster
Sep 09, 2023 -

Rose City Ford Sales responded

Hi Ash, we are very happy to hear that Liv was able to provide you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have an awesome day. Cheers :)

September 01, 2023

Very friendly, they greeted us right away and provided snacks for my granddaughter. It’s always a pleasure dealing with Rose city Ford More

by Lauraamiller66
Recommend Dealer
Yes
Employees Worked With
Rob Edward Prime
Sep 09, 2023 -

Rose City Ford Sales responded

Thank you Laura! Your wonderful feedback and rating mean a lot to us. We are glad to hear that you had a great experience here, and we hope your granddaughter enjoyed the snacks! We appreciate you taking the time to leave us this review, and we look forward to your next visit! Cheers :)

September 01, 2023

Very fast and friendly customer service. Salesman was very pleasant and reliable as well as finance department. More

by Clapointe14
Recommend Dealer
Yes
Employees Worked With
Ahmad Assaf and Lucy
Sep 09, 2023 -

Rose City Ford Sales responded

Hi C Lapointe, we are very happy to have provided you with such a positive experience! We appreciate you taking the time to leave us a review, and we look forward to your next visit! Cheers :)

September 01, 2023

When I picked my vehicle it was not washed and mechanic that worked on it left mud marks all over the outside door handle and also smeared all over the inside drivers armrest. He did not clean it off, what More

by Big-Daddy
Recommend Dealer
No
Employees Worked With
Nick Gloster
Sep 09, 2023 -

Rose City Ford Sales responded

Good afternoon Mr. Big. We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Our manager would really like to speak with you more regarding this matter. Please reach out to us at 519-948-7800 at your earliest convenience, as we would like to know more about this issue. We look forward to hearing from you, have a great day.

August 29, 2023

The customer service is always the best. The staff are very friendly and knowledgeable. I like that they let me know when the regular maintenance is due. Rob in the Service Dept. Is great to More

by jmarra_52
Recommend Dealer
Yes
Employees Worked With
Rob, Service Dept.
Sep 03, 2023 -

Rose City Ford Sales responded

Jmarra, thank you for your kind review; we are happy to pass along your comments to Rob and the team here at Rose City Ford! We hope to be of service to you again in the future. Cheers :)

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