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Ron Hodgson Chevrolet Buick GMC

St. Albert, AB

3.6
702 Reviews

5 Galarneau Place

St. Albert, AB

T8N 2Y3

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March 21, 2012

I bought a $50.000 car last year and the hole experance was not good. Bad salesman. Bad deal. Dirty car when picked up. Wait for this wait for that. And I have been waiting 5 months for a key I orderd and More

by Suckit
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Would have to look back
Apr 05, 2013 -

Ron Hodgson Chevrolet Buick GMC responded

I would like an opportunity to chat with you concerning this issue. Our goal is 100% complete customer satisfaction, obviously we missed it here. Give me an opportunity to put a smile back on your face. I look forward to hearing from you. Regards, Allan Demers Pre owned sales manager 780 418 6560

December 31, 2011

I had been waiting to purchase a vehicle that had been loaned out to a charitable organization. John K. Phoned to say it was returned and I could see it the next day. When I got there, they had already More

by NJMtap
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
John K, Manager Barry
Apr 05, 2013 -

Ron Hodgson Chevrolet Buick GMC responded

Although this occurred prior to my arrival. I would like to offer my sincerest apology. I have been managing the pre owned department for just over a year now and I can assure you that customer satisfaction is our number one priority. Ron Hodgson supports many charitable organizations and in this specific instance it was given to the Christmas Bureau to deliver presents etc... I would encourage you to call me in the hopes I may have an opportunity to right the wrong. Regards, Allan Demers Pre owned sales manager 780 418 6560

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