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Rocky Mountain Dodge Chrysler Jeep Ltd.

Rocky Mountain House, AB

4.9
229 Reviews

4415 42 Avenue

Rocky Mountain House, AB

T4T 1B6

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229 Reviews of Rocky Mountain Dodge Chrysler Jeep Ltd.

November 16, 2016

Great Experience at Rocky Mountain Dodge The team that i dealt with at Rocky Mountain Dodge was welcoming and extremely helpful. Paul Lawrence took the time to talk with me on more than one More

by Jennifer Helm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Ross, Paul Lawrence, Rod Gordon, Richard Dorge
Nov 25, 2016 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Hi Jennifer: Thanks for making the trip all the way for Calgary for your purchase of your Jeep Liberty! Our sales team will be here next time you need another vehicle, so come see them! We appreciate your business, thank you again. Sincerely, Debbie Rocha, Customer Service Manager

November 16, 2016

Always there Every time I need something done to my car, I can get in the same day. Friendly office staff and fantastic service department. If you ask a question More

by Rocking coll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Boyce
Nov 23, 2016 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Thank you for taking the time to share your comments about Lisa and the rest of our staff. Lisa is a valuable team member that goes above and beyond to meet our customer's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments ad they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Debbie Rocha, Customer Service Manager

November 14, 2016

BEST EXPERIENCE Start to end it is one of the best car purchase I had every one is really helpful sales person ,finance department ,even the owner good people great a More

by Coco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Iyer, Marty Macleod, Courtney Ross
Nov 16, 2016 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Thank you for sharing your comments with us. We are happy that Marty, Courtney and Ben were able to make your buying experience the best you have had. We look forward to serving you in the future. Enjoy your new ride! Sincerely, Debbie Rocha, Customer Service Manager

November 14, 2016

What a great experiance Lisa in Service was fantastic,She went an extra mile to help me,and she cut down the prices as low as she could.That was just Wow.Ben was awesome,he t More

by Navi03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Iyer, Lisa Boyce
Nov 23, 2016 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

On behalf of all of us here at Rocky Mountain Dodge & RV, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Lisa and Ben. We will be sharing your feedback with our team. We look forward to seeing you again soon. Sincerely, Debbie Rocha, Customer Service Manager

November 14, 2016

Awesome experience with the team here. I was in the market for an economical car for my parents. I called the dealer and ended up speaking with Paul Lawrence the sales manager there. He had More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Macleod, Courtney Ross, Paul Lawrence
Nov 23, 2016 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Hi Bill: Hearing that you had an "awesome" experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Rocky Mountain Dodge, we wish your parents many happy miles in their Chevy Aveo. We look forward to serving you for many years to come! Sincerely, Debbie Rocha, Customer Service Manager

October 31, 2016

Reputation Worst business dealing in town. Stay away. Been waiting for my money for over 6 weeks. I cancelled a warranty and I still have not been reimbursed. Th More

by flo1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Courtney Ross, Paul Lawrence
Nov 14, 2016 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Dear flo1965: This is Debbie Rocha, Customer Service Manager, from Rocky Mountain Dodge. I am following up on your DealerRater review. We appreciate your feedback about your experience, and are glad that you let us know something had gone wrong. We are currently working on resolving your concerns. Sincerely, Debbie Rocha, Customer Service manager

October 11, 2016

friendly fast great experience best service i ever had at a dealership was long weekend no one would repair tire was from out of town they made room for even though it was a saturda More

by al3131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vern Brunen
Oct 25, 2016 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Thank you for the great review! Here at Rocky Mountain Dodge, we strive to meet all our customers' needs, and it appears from your comments that Vern definitely met yours! I will make sure that Vern and his team receive your comments. We hope you had a safe trip home. Sincerely, Debbie Rocha, Customer Service Manager

October 08, 2016

Purchasing a new vehicle My sales person was Richard Richard is new at his position and is the first to tell you he doesn't know everything. I found even though Richard is sh More

by Sandy Qually
Recommend Dealer
Yes
Employees Worked With
Courtney Ross, Paul Lawrence, Richard Dorge, Lisa Fava
Oct 25, 2016 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Hi Sandy: It's great to hear that Richard provided you with good quality service while purchasing your new Ram 1500 Laramie. I will be sure to let Richard and the rest of the sales team about your great review. Sincerely, Debbie Rocha, Customer Service Manager

September 28, 2016

Couldn't Ask for Better Service Dane and Rod both worked hard to get me out of a tough lease with another dealer, and into a new Jeep Patriot. They put everything on the table to mak More

by HM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Ross, Rod Gordon, Dane Anderson, Lisa Fava
Oct 25, 2016 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Thank you for taking the time to share your comments about our sales team here at Rocky Mountain Dodge. It's always great to hear from our customers about their buying experience. I will be sure to pass your comments on to Dane, Rod, Lisa and Courtney. Enjoy your new Jeep Patriot! Sincerely, Debbie Rocha, Customer Service Manager

September 18, 2016

Fantastic!!! I deal with Lisa and man is she ever amazing. She is always willing to help and if she doesn't fully know (which happens maybe once in a blue moon) sh More

by TJW5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Boyce
Sep 23, 2016 -

Rocky Mountain Dodge Chrysler Jeep Ltd. responded

Thank you for taking the time to send us your comments on your recent visit to our Service Department. It's wonderful to hear that you had such a fantastic experience with our Service Adviser, Lisa. She is truly an asset to our team, we are lucky to have her! Thank you for your recommendation and we look forward to helping you with all your vehicle service needs in the future. Sincerely, Debbie Rocha, Customer Service Manager

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