Riverview Ford Lincoln

Bought a Lincoln and get there to only find out I have to wait 2hr’s longer while they try to figure out the price we agreed on and the price of the bank draft I brought them does not match what they thought wait 2hr’s longer while they try to figure out the price we agreed on and the price of the bank draft I brought them does not match what they thought it should be. Even though that is the amount written in an email to bring them. So, as they cant figure that out they ask me to pay for a 1year pre-paid service package to make their numbers work on paper....really!!! there’s your first sign of incompetence. Then after having weeks of time to get my plate registration/sticker, this too is not available, STRIKE 2!! If that does not make you unhappy, they also do NOT even have my vehicles protection package (complete mat and trunk liner protection) THAT YOU ORDER WHEN YOU BUILD YOUR VEHICLE!!! How do you mess this part of an order up when it’s a check box on your build you have to click with your mouse?? Total and utter incompetence on this dealerships part. After all that and requesting a refund for a winter tire and rim package not needed BUT paid for in full. Management agrees on the refund, sends me a cheque that DOES not have the HST applied to it, which I paid for on the agreement I signed and the bank draft. Many emails requesting the HST part of my refund to only be ignored by the dealership. If I was the owner id be embarrassed about my staffs incompetence but goes to show its all about the money in the long run. DO NOT WASTE YOU TIME WITH THIS DEALERSHIP, GO ELSEWHERE!!! More

My daughter bought her first vehicle at Riverview Ford. I trusted they would look after her - and they exceeded our expectations. The service quality was truly exceptional, Thank you Courtney, TJ, and Jami I trusted they would look after her - and they exceeded our expectations. The service quality was truly exceptional, Thank you Courtney, TJ, and Jamie. I highly recommend this business. More

Have had much better experience with other dealership's, they are more worried about getting a 5 star review than actually listening to you and pulling through with there commitment's. Then the manager will they are more worried about getting a 5 star review than actually listening to you and pulling through with there commitment's. Then the manager will try to get involved and have the review changed so the dealership and sales rep gets their 5 star review for compliance reasons. All and all quite a joke and you can find much better service out there if you shop around your Ford dealerships and sales staff. This place is a sign, take your money and see you later kind of place. More

I would never in a million years recommend Riverview Ford to anyone. My F150 was brought in five times in five months for the EXACT same issue every single time. I was told by the Service manager to “give th to anyone. My F150 was brought in five times in five months for the EXACT same issue every single time. I was told by the Service manager to “give them a chance” considering I didn’t even get upset until the 5th time, I think I gave enough chances. More

Good service, people are very friendly. They help us to find the right vehicle for me. They help us to find the right vehicle for me. More

We have always bought our vehicles at Riverview Ford Lincoln. Never had a bad experience. Lincoln. Never had a bad experience. More

Excellent service, answered all my questions. They made my purchase of a new vehicle very easy! Highly recommend! They made my purchase of a new vehicle very easy! Highly recommend! More

Courtney was wonderful, informative and took the time to understand exact what I was looking for in a car. She made my purchase a great experience. understand exact what I was looking for in a car. She made my purchase a great experience. More

Knowledgeable and friendly staff. Will work to get you a great deal. Happy with our purchase Will work to get you a great deal. Happy with our purchase More

Knowledgeable and friendly staff. Courtney helped us find the exact vehicle we were looking for and provided us with all of the information we needed to make a decision. Excellent ser Courtney helped us find the exact vehicle we were looking for and provided us with all of the information we needed to make a decision. Excellent service from start to finish. More