River Valley Chrysler Dodge Jeep Ram
Fort Saskatchewan, AB
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458 Reviews of River Valley Chrysler Dodge Jeep Ram
Honest & straightforward I have dealt with several dealerships over the years. After having a far from "good" experience @ another dealer (service / warranty work), I decided I have dealt with several dealerships over the years. After having a far from "good" experience @ another dealer (service / warranty work), I decided to try STRAIGHTLINE. Why do you ask "try" ? I returned to this dealer due to my purchasing a previous vehicle there. (brand loyalty was already in place, so it ultimately came down to service & value for me) The reason for the initial purchase was due to an honest salesman (yes, they are out there.!.) with the added bonus of a caring service manager. After a few years over driving my previous vehicle, I went to trade in my 2013 for a newer model. Everything went sideways on both the trade-in value and an incompetent finance department. On top this was the presence of a biased sales manager who did not seem to even blink an eye for a RETURNING CLIENT who provided multiple referrals for Dodge/Jeep shoppers. How was this experience different ? Returning for service, I had a near perfect experience. The original service manager was still there, and a new team member (service) met my needs from start to finish. Ms. Olsen comments include: a professional & inviting phone voice, informative thru the service process, genuinely cares about her customer, detailed technician notes were provided upon pick-up, and was very easy to deal with. With myself being in a similar industry this is nothing shy of refreshing to experience as.!. To add to that, I was greeted by the new GM (Mr. Hamilton) on my way out who ensured that my experience went well. I will return & can only hope that my sales' experience will be as smooth and worry-free. More
Trade on Cummins They took interest in what I wanted in the new Cummins & what I wanted for my vehicle. They gave me what I wanted & suited me up nice in a new Cummins They took interest in what I wanted in the new Cummins & what I wanted for my vehicle. They gave me what I wanted & suited me up nice in a new Cummins. It was not my first time dealing with the this dealership & would recommend any one to give them a shot ! More
Was very quick and efficient I was taken in immediately upon arrival. They did a recall update and fixed my tire. My visit was about 1 hour. I will definitely return there for ser I was taken in immediately upon arrival. They did a recall update and fixed my tire. My visit was about 1 hour. I will definitely return there for service. More
Great experience at Straightline We found the vehicle we liked online and went to straighline to check it out. Their online advertisement on autotrader was factual (price, mileage, sp We found the vehicle we liked online and went to straighline to check it out. Their online advertisement on autotrader was factual (price, mileage, specs) unlike some dealerships we've dealt with in the past. Corey was professional, respectful of our price range, and helpful. More
The experience was great I went into the shop looking for a perfect new vehicle. From the moment I walked in it was a good experience. The sales staff was knowledgeable and no I went into the shop looking for a perfect new vehicle. From the moment I walked in it was a good experience. The sales staff was knowledgeable and not pushy. They understood my requests and did everything in their power to make me happy. When it got time for numbers to come out they were very reasonable and very explainative about each step. I felt like I was never looked down upon or discouraged when buying my new vehicle. I would recommend the salesman Mark or Chris to anyone. Thank you! More
Buying experience with Straight line Chrysler. A good experience and dealt with in a professional manner. So far very pleased with our purchase, a 2017 Chrysler Pacifica. Came from B.C. to purchase A good experience and dealt with in a professional manner. So far very pleased with our purchase, a 2017 Chrysler Pacifica. Came from B.C. to purchase this vehicle. This is our fourth Chrysler van and have been happy with all of them. Straight line was a pleasure to deal with. Thanks again. Ken and Lenore Kirk More
Easy, efficient, and knowledgable. I appreciated the long distant, over the phone and e-mail service we received. no hassles Only issue I would say, is that the vehicle we bought sho I appreciated the long distant, over the phone and e-mail service we received. no hassles Only issue I would say, is that the vehicle we bought should have been cleaned a bit better according to my standards. More
Great experience Bought a used Ram from Cory Clark at Straightline Dodge in Fort Sask and he treated me as if i was buying a top of the line new model. He had good co Bought a used Ram from Cory Clark at Straightline Dodge in Fort Sask and he treated me as if i was buying a top of the line new model. He had good communication throughout the process as my schedule mad me do the deal over a few days. Cory knows his products and is genuinely excited about them. Karen in finance also made things smooth. She had everything ready to go and clearly explained all the papers being signed. Highly recommend Cory and this dealership! More
Chad was very helpful! Made my car seach easy and comfortable. Loved the service , so glad I had Chad to talk me through each vehicle with the pros and cons . Karen in fi Made my car seach easy and comfortable. Loved the service , so glad I had Chad to talk me through each vehicle with the pros and cons . Karen in finance is wonderful and always smiling. Thanks everyone! More
Fast and great service Found vehicle i wanted and got me best deal with what they had to work with. Made sure everything was good and ready to go. Excellent work! Found vehicle i wanted and got me best deal with what they had to work with. Made sure everything was good and ready to go. Excellent work! More



