River Valley Chrysler Dodge Jeep Ram
Fort Saskatchewan, AB
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443 Reviews of River Valley Chrysler Dodge Jeep Ram
Thank you I came into the dealership not knowing much about dodge vehicles. Ty, one of the salespersons was very helpful and pleasant to work with. We went thr I came into the dealership not knowing much about dodge vehicles. Ty, one of the salespersons was very helpful and pleasant to work with. We went through vehicles that best suited my needs and wants. I look forward to purchasing from him in the near future. I would certainly recommend Ty to all those looking for new or used vehicles! Thank you! More
Our new Jeep everybody was very pleasant and helpful Brandon helped out with picking the right model for us. Karen was very helpful with financing I would recommen everybody was very pleasant and helpful Brandon helped out with picking the right model for us. Karen was very helpful with financing I would recommend this dealer to others. More
A great experience! A big thank you to Jake and the team for making our purchase experience easy, honest and simple. It was a nice change from other places we looked at. A big thank you to Jake and the team for making our purchase experience easy, honest and simple. It was a nice change from other places we looked at. We can't recommend them enough! We are already talking about purchasing our next vehicle at Straightline. More
"Got me exactly what I wanted" Could not have had a better experience buying my 2018 Jeep from Brandon. His patience with us was incredible. Brandon is very knowledgeable and work Could not have had a better experience buying my 2018 Jeep from Brandon. His patience with us was incredible. Brandon is very knowledgeable and working with him along with Amber Roy was exceptional. Thank you both!! More
Family Van Purchase Nothing but professionalism from this dealership. Brandon is a fine young lad and was real thorough about ensuring we found the vechicle that would fi Nothing but professionalism from this dealership. Brandon is a fine young lad and was real thorough about ensuring we found the vechicle that would fit our family needs for the right price. More
Great selection of vehicles and upfront service The staff at Straightline were polite and friendly and ready to answer any and all questions we had. Originally we took a test drive in a 2018 Jeep C The staff at Straightline were polite and friendly and ready to answer any and all questions we had. Originally we took a test drive in a 2018 Jeep Compass with Katie (Spring) but due to a few circumstances we were unable to pursue. We did get some follow up phone calls prior to our revisit and when we felt ready came in and were met by Brandon who was super nice and upfront. I gave him my budget and expectations and after doing some calculations came back with a respectable offer. We were then sent to finance where Amber was super awesome and explained all the terms, conditions and warranties in place with the vehicle. The buying experience was straight forward, simple and overall pretty good. The vehicle is an absolute delight and a fun ride that has everything I am looking for. Only reason I left a star open is because my impression of a dealer has more to do with the service you get after your purchase and not the effort put in leading up to. If Straightline continues to work as hard for me after the fact then I will be 5 star impressed. Shout out to Chad Hogan who has worked with me over the past few years and was able to really detail features of a few vehicles I was interested in. More
Pleasure We were pleased to do business here. Chad, Brandon and Amber answered all our questions and concerns. There were no high pressure to buy, they let us We were pleased to do business here. Chad, Brandon and Amber answered all our questions and concerns. There were no high pressure to buy, they let us take our time. We will come to see them first when we decide to purchase another vehicle. It was a real pleasure doing business at this dealership. Thank you all !! More
Terrible Service All Around In July I brought my truck in for 3 recalls. I had booked an appointment over a week in advance and I dropped my vehicle off the day of the appointmen In July I brought my truck in for 3 recalls. I had booked an appointment over a week in advance and I dropped my vehicle off the day of the appointment before work. Later that morning I got a call saying I did not have an appointment for my truck, but that they would still fit it in anyways asking when I needed it done by. So I told them I needed it back at 3:00pm. I got stuck working late that day and didn’t end up actually going back to pick up my truck until 4:30pm and it had not even moved since that morning. They finally brought it into the shop once I arrived and did the recalls. Driving home from the shop I noticed my traction control light was now on and the cruise control wouldn’t work. So I called them back within 15 minutes of leaving to explain the issues I was having and that these were all new issues the truck did not have before going into the shop. When I called the service lady said the soonest they could get it back in was the weekend and it was Monday at the time. Then she insisted it had nothing to do with anything they had done and in the end hung up on me. At that point I decided I’d had enough and went to Londonderry Dodge instead and they confirmed the light/cruise control issue was from a recall not being completed. More
Great experience Had a very great experience. Jake Purves is a excellent salesman and very pleasant and professional to deal with. I would recommend anyone to go to st Had a very great experience. Jake Purves is a excellent salesman and very pleasant and professional to deal with. I would recommend anyone to go to straightline and ask for Jake as a salesman. Very good dealership Amber was great to work with as well. Thank you More
The only place to go! Just bought my 2nd truck from Chad, he is the only person I go to. Great experience both times, super friendly and knows his stuff. Even if your not t Just bought my 2nd truck from Chad, he is the only person I go to. Great experience both times, super friendly and knows his stuff. Even if your not there to buy he will still chat with you and not pressure you into buying something. More