River Valley Chrysler Dodge Jeep Ram

Easy to work with I returned to this dealership as my first truck was purchased at this location under previous ownership and felt it would be good to return. Durin I returned to this dealership as my first truck was purchased at this location under previous ownership and felt it would be good to return. During the process of looking for a new truck with Jake he was able to work with all the details I was searching for to find a perfect match for me. Near the end of the process the truck I wanted was slightly out of my price range and their sales team/management was amazing in helping make the numbers work for all of us and I was able to drive away with the perfect truck I was searching for and for a price we were all happy with. More

Excellent Sales Service Can't say enough good things about our experience at this dealership. Thank you to Ty Young, our salesman, for answering all of our many, many questio Can't say enough good things about our experience at this dealership. Thank you to Ty Young, our salesman, for answering all of our many, many questions and for allowing us the time to make our decision. And for then explaining all of the features in our new Jeep. To Brandon and Jake for also taking time to talk to us about the vehicles. Would recommend this dealership, for sure. More

All Rainbows should end at Straightline! Anyone who knows me knows how loyal I am.. er. was to a different brand knows that this is a huge deal for me to be switching loyalties. Yes my friend Anyone who knows me knows how loyal I am.. er. was to a different brand knows that this is a huge deal for me to be switching loyalties. Yes my friends Straightline has shifted the experience! The long story short is.. This is not your typical dealership, they are head and shoulders above the rest! Only regret I have is staying away as long as I did :) The long story: In the past I have dealt with several dealerships and all of them you knew that they were there for your money, that they were not genuine and at the end of the day only cared about making the sale. I walked into the dealership prepared to push back, put up a fight, not get the deal we were looking for and ultimately walk out without my Jeep. Originally seeing such a young looking crew I thought "oh great here we go more arrogant salesmen hungry to make a sale. Ones who are just going to ignore me and purely talk to my Hubby because I am a girl". I sure take that back, bit those words right from the first smile and hello! We were treated as if we were close family friends and with respect. Brandon was extremely respectful, professional, friendly and personable. He never once ignored me or directed all his energy on just Hubby. Never once tried to pressure us into a brand new vehicle. Even after the deal was done and we were starting the finance process he took the time to spend it with us and watching over my roaming son while we signed the papers. The entire team smiled or at least said hi to my son. That is huge to us. It made being in the dealership as long as we were feel a lot less stressful and tense. It honestly didn't feel like we were there as long as we were. Eric was a really refreshing Manager. His personality shines through and I appreciate again his time to come, be honest and open with some of the decisions that we made. Ultimately making us confident with them. He also gave us pointers and tips. Something that I noticed in the past that dealerships tend to hold to themselves. Yes, Yes I am stuck on my Mustang :D Amber; If you are looking for someone who is on your side 110% then she is your girl. Her expertise and ability is comforting. She has a ton of patience and care for anyone who walks into her office. More

Amazing customer service Dan and Jake were so helpful in making this process go as smooth, comfortable and as quickly for me as possible. Jake was very willing to answer any q Dan and Jake were so helpful in making this process go as smooth, comfortable and as quickly for me as possible. Jake was very willing to answer any questions at any time of the day and went above and beyond for me getting this vehicle. I couldn’t be happier with the service and knowledge of these guys. More

Excellent service We purchased a used jeep grand Cherokee. The service was amazing. Jake Purves was professional and personable. Dan the sales Manager made the process We purchased a used jeep grand Cherokee. The service was amazing. Jake Purves was professional and personable. Dan the sales Manager made the process easy and fun! Amber Roy was extremely professional and did all the hard work for us! All in all an amazing experience! You have made a customer for life! Thank you for everything More

Toyota Camry Very good customer service. Thanks to Amber and Jake. I got a very deal and I'm happy. Everything they told me about the car was on point. I'm g Very good customer service. Thanks to Amber and Jake. I got a very deal and I'm happy. Everything they told me about the car was on point. I'm glad I went there and will recommend them any day. More

Excellent service! Went to Straightline looking for an SUV for winter. Sammi spent time with me figuring out what I needed, showed me several vehicles and managed to fin Went to Straightline looking for an SUV for winter. Sammi spent time with me figuring out what I needed, showed me several vehicles and managed to find me the perfect vehicle. Service from all the staff was excellent. Would definitely recommend. More

Decent sales person, poor financing, horrible service. Sales were decent, friendly approachable, in a hurry to make a deal showing an effort to make discounts and throw ins. The positive experience ended t Sales were decent, friendly approachable, in a hurry to make a deal showing an effort to make discounts and throw ins. The positive experience ended there. Disputed my wishes finance tried to force service packages and extended warranty because “I got a good deal on the vehicle”. That experience was draining and frustrating to say the least. Vehicle had a couple defects which they promised to fix at a later date. One defect was fixed after about a month in which to their credit a loaner was supplied because it took a couple weeks to fix the dent. The other paint defect still has not been fixed even though I’ve followed up several times and it just seems their dent repair guy is never working when I call and they never call back. Because it’s minor I’ll just fix it myself at a later date now then continue to try and fight with these people. Last but not least the vehicle is given to me with outstanding recalls and a non-functioning A/C. When I call to have the A/C fixed in Jun/Jul, I’m told A part is on back order and it can’t be fixed till Sept. With that being said I called another dealership and the A/C was fixed the following day. More

Would highly recommend I would highly recommend this dealership, because not only did they help me get into my dream vehicle but made sure I was in a safe reliable vehicle t I would highly recommend this dealership, because not only did they help me get into my dream vehicle but made sure I was in a safe reliable vehicle till mine was ready. Overall extremely pleased with their service! Any problems I came to Sammi about he reassured me it would be dealt with. More

A great experience Everyone is very friendly. They listened to my needs and wants, and accommodated to everything. I love my new truck. It was a wonderful experience dea Everyone is very friendly. They listened to my needs and wants, and accommodated to everything. I love my new truck. It was a wonderful experience dealing with them. More