
River City Hyundai
Edmonton, AB
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105 Reviews of River City Hyundai
We were talked into taking an AMA like service incase we got stranded and were told if we didn't use it we would get our $2000 back. We were coming up to the end of our purchase agreement, I called in and w got stranded and were told if we didn't use it we would get our $2000 back. We were coming up to the end of our purchase agreement, I called in and was told to call back after our last payment, when I did, I was then told it was to late and I needed to file the paper work before our payments were done. The lady in Finance said she would look into it and we never heard back again. Loved our Santa Fe, but will never purchase here again. *The dealership has since reached out to try and correct this. We have a credit there now, which is better I guess, but that was not what we were lead to believe it was when we purchased. That is on me for not reading it better or not asking questions. More
Halima was the River City Hyundai salesperson who worked with and for us as we learned about, test drove and ultimately purchased our first EV; a 2025 Kona. Halima is a good communicator with excellent peop with and for us as we learned about, test drove and ultimately purchased our first EV; a 2025 Kona. Halima is a good communicator with excellent people skills; she made us feel heard, welcomed and valued. Over the years we have purchased several vehicles, but never have we experienced such personal, attentive and professional service as that provided by Halima and others at River City Hyundai. We asked many questions, all of which were answered in depth verbally, with drawings and/or during our test drive. At no time did we feel pressured, rushed or unheard by anyone at River City Hyundai. If you are looking to purchase a new or used vehicle, we highly recommend River City Hyundai. More
Bought two vehicles in the last year and a half River City Hyundai. The sale process was an excellent, staff was knowledgeable and price was more than fair. Have returned for service and I would not go City Hyundai. The sale process was an excellent, staff was knowledgeable and price was more than fair. Have returned for service and I would not go anywhere else. Service is prompt, and the service advisor and staff have always gone above and beyond. Would recommend to everyone know More
BUYERS BEWARE! ! STAY AWAY! My experience with this dealer was very disappointing. I felt very pressured to sign a contract, even after expressing my doubts. In a ! STAY AWAY! My experience with this dealer was very disappointing. I felt very pressured to sign a contract, even after expressing my doubts. In addition, it cost me $1,500 to cancel the contract, an amount that wasn't clearly explained at the outset. The dealer also pushed me over my initial budget, which caused me financial difficulties. To make matters worse, I received invoices from email addresses not associated with their official company, which made me suspicious of the transparency of their practices. I would advise anyone interested to check the terms and conditions carefully before committing to anything. More
If there is a negative review i could give, then i would want to give it. They are not transparent, they always changes the terms of the sale agreed at the last moment left with no option or cancel the deal want to give it. They are not transparent, they always changes the terms of the sale agreed at the last moment left with no option or cancel the deal on the day of the vehicle delivery. I would suggest these are frauds, i would suggest to refrain customers from buying them More
I would NEVER deal with the dealership again. The 'story' I was told in order to sell me an extended warranty proved to be false and the financial manager is rude, condescending and didn't even t The 'story' I was told in order to sell me an extended warranty proved to be false and the financial manager is rude, condescending and didn't even try to help. It's all about the sale. Don't believe what you hear! The service department is the only thing going for this dealership. More
Unprofessional Mohomand ; liko Wong; other manger after deal done the refuse to complete this they thing listing price is less Even our token money is not transfer till date deal done the refuse to complete this they thing listing price is less Even our token money is not transfer till date More