Ride Time

It was a friendly, pleasant atmosphere at the RideTime Dealership and a pleasure to do business with. Alex was approachable to our needs and wants, Andrew made it happen to a purchase the vehicle within o Dealership and a pleasure to do business with. Alex was approachable to our needs and wants, Andrew made it happen to a purchase the vehicle within our budget. I would recommend to family and friends as well as purchase another vehicle from them. Thank You Ride Time!! More

6 years ago i bought a truck from the great people at ride time. This time around it was as enjoyable as the first I will reccomend ridetime to my friends and family ! Very enjoyable experience. ride time. This time around it was as enjoyable as the first I will reccomend ridetime to my friends and family ! Very enjoyable experience. More

"FANTASTIC OVERALL EXPERIENCE" Customer Service overall experience was absolutely phenomenal here. From the minute I walked in to the dealership to the minute I left I was extremely Customer Service overall experience was absolutely phenomenal here. From the minute I walked in to the dealership to the minute I left I was extremely happy with the overall customer experience these guys have to offer. It's truly next to none. The best overall experience for me to date when it comes to shopping for a vehicle. My sales person Glen was absolutely phenomenal in his dedication and determination in making it all happen for me. He was straight forward and very clear on what my options were and to the very detail. He left nothing out. He answered all my questions and got me the best possible deal for my situation. I am very happy with my purchase of a 2014 Chevy Sonic LT and it all came to fruition because of Glen and Ride Time. At Ride Time it's not about them, It's about you the customer. If you are looking to purchase a very good quality used vehicle, Ride Time is the only place to go. It's the best. Your overall experience in going to Ride Time will be next to none. I would and will most certainly go back to Ride Time in the future and so should you. I would and will highly recommend Ride Time to anybody. Remember at Ride Time it's not about them, it's about you the customer. I am super excited to continue doing business with Ride Time going forward. More

OVERALL GOOD EXPERIENCE Great service, and Glen took the time too answer my questions; and he helped me and got me the best deal.. I would highly recommend Ride time to my fr Great service, and Glen took the time too answer my questions; and he helped me and got me the best deal.. I would highly recommend Ride time to my friends and people I know.. they have good incentives for car buyers and affordable vehicles.... More

Great place! Amazing service I felt so comfortable being there , everyone was so polite. I was looking for a vehicle for my wife and they were happy to help me s Amazing service I felt so comfortable being there , everyone was so polite. I was looking for a vehicle for my wife and they were happy to help me surprise her. More

Love them and my Van These guys are AMAZING!!!!!!! Like over and above AMAZING!!!!! They go out of their way to make sure your happy. I needed a van for my family and I to These guys are AMAZING!!!!!!! Like over and above AMAZING!!!!! They go out of their way to make sure your happy. I needed a van for my family and I told them what I needed in in and what I would like to have, they have me exactly that, what I needed and what I wanted for a price that worked for me. I went to my brother in-laws place before ride time and he didn’t even try and he really screwed me over, when I came to ride time for my second vehicle they treated me more like family then my brother in-law. They welcome you with open arms, they make sure your happy, I feel so spoiled lol they where great. If you need a vehicle, get one from ride time, tell them what you need and what you want, they work there magic and they find it. I’ve never been treated so well before by any company like the way ride time treats their customers. I walked away the happiest person ever. Alex M is fantastic wish she was my sister lol Andrew is super awesome to, i don’t know him as well as his sister Alex but they definitely have the family vibe going on. If I could give them 10 stars I would. But I think you can only do 5 on the star thing lol, so here’s my 10 stars plus the 5 that the computer lets you choose :) Thank you so much for everything, and I’m super excited to continue with business with Ride Time🌟 🌟🌟🌟🌟🌟🌟🌟🌟🌟 More

Problems every step of the way and beyond We have had multiple issues with RideTime, of which we have received no response to any of them. When the car was delivered to us it was missing the f We have had multiple issues with RideTime, of which we have received no response to any of them. When the car was delivered to us it was missing the front plate bracket. According to the CarProof the car was only ever registered in Manitoba so the part was obviously not placed back on the vehicle during the safety inspection or detailing. We were to pay from our own pocket in order to mount a front license plate as six months later we have received no response from RideTime on this issue. The car was purchased from our home five hundred kilometers from Winnipeg. Nowhere in any of our communications with RideTime did they bother to mention that it only included one key. Six months later we have received no response from RideTime on this issue. The sales representative we dealt with was obviously very inexperienced and quite inept. She stated the auto finance company was called “Auto Finance” when it turned out to be Scotia Bank. She couldn’t answer any questions and always had to consult someone else. She also managed to mess up our insurance forms which were mailed to us. Luckily the insurance broker accepted them anyway or we would have had to have them couriered again to register the vehicle. Six months later we have received no response from RideTime on these issues. My wife was visiting Winnipeg in three weeks from the date of purchase yet we were pressured to take delivery of the vehicle in advance of this date. Once we agreed to take delivery they made my wife’s sister come to the dealer to pick it up while their website states: “How you drive away in your dream car is completely up to you! We’ll deliver your car straight to your driveway, whether you’re just down the street in Winnipeg or anywhere in Canada or the United States”, we were told by one of the owner’s (Andrew) that the service department was “humming” and that they had multiple staff out with “sinus infections” and couldn’t be bothered to deliver a vehicle to Fort Garry twenty minutes away (let alone anywhere in Canada or the US). Andrew was routinely rude to both of us after we refused to buy overpriced Gap protection for our vehicle. Gap protection is priced at $1,000 and would cover the difference in the amount owing on a loan if the vehicle were to be in an accident. I pay $180 a year for insurance on my home’s possessions with coverage up to $35,000. How is a $1000 policy for a car purchased at $13,500 a good value when MPI states less than 1% of cars on the road are in an accident every year (let alone the unknown stat of how many are written off?). The car’s exterior wasn’t cleaned for delivery when it was picked up. It’s now six months later and we have received no response from RideTime on any of these issues. Once the car reached us in Swan River there was a random part from another car in the back seat. The sales representative had no explanation for what it was. Four months after taking delivery we went to get the tires serviced and realized we had no key to unlock the bolts on the tires when the tire shop informed us that it wasn’t in the vehicle. We called RideTime about this issue and much to no one’s surprise they were completely unhelpful and never responded. The tire shop had to break the bolts and we had to replace them at our own expense. My wife’s review has been up on Facebook for months and we have received no communication. It’s clear this company is great to deal with when a sale goes right but are completely unhelpful when anything goes wrong. We aren’t difficult people to please, a simple apology would have gone a long way for the majority of our issues (and save them our reviews) but we have heard nothing. While their website states “We promise to delight you every step of the way—so if you can think of anything to make your experience better, please let us know.”, we have routinely attempted communication with them to rectify these issues but have received absolutely nothing in return. It’s obvious this statement and ones like it are simply marketing gimmicks and RideTime has no concern for their customers should they have any issues. More

Garbage Ran credit check twice without PERMISSION stating it wouldn't ruin already "bad credit" like that is a professional comment to use when selling vehicl Ran credit check twice without PERMISSION stating it wouldn't ruin already "bad credit" like that is a professional comment to use when selling vehicles. Commented on review with personal information witch is illegal sales person gave us the run around witch was clarified only after I posted a bad review called me many times to remove my review and a person who I told the whole situation left a review only after they threatened to put mine and my hubby personal information in the comments was hoping we could reach a resolution on this matter as we do have a vehicle with them and really liked the service we had 2 years ago but this place has gone downhill since then so will not be coming back here ever again also suggest we surrender our current vechile witch would only hurt our credit not help More

BAD CUSTOMER SERVICE FROM SERVICE REPAIR DEPARTMENT I was very happy with the Ches Williams who sold me the car in December 2018, Beginning of January I had my car towed to Ride Time replaced my start I was very happy with the Ches Williams who sold me the car in December 2018, Beginning of January I had my car towed to Ride Time replaced my starter.. I paid into a membership similar to CAA. I found out by the membership company my card wasn't activated so no coverage. I paid Dr. Hook to have my car towed. Ride time told me I would be reimbursed for the towing. Following week my car was towed again replaced the battery, My Membership card was activated. First visit I was given a receipt, Second visit I was told by the lady in the Service Department I didn't need a receipt my car was under warranty no charges. I like to have a receipt for my records. It was near closing time and she explained she was very bus no time to computer enter my receipt information .and.I was a low priority. I asked for a photo copy, Told me she would email me the receipt and I a inquired about my towing reimbursement Told me a chegue would be mailed in a few days. All this happened beginning of January. Still no receipt or cheque. Phoned Service Repair last week to ask about my situation. She just cut me off and transferred me to a Patrick. Phoned again Monday Feb. 4., Talk to Glen. They both told me they would call me back. Never heard back. I could use the $130 but want bothers me more is the bad Customer Service. Monica . More

Great! Got a car from Ridetime sometime in October and they made the entire process smooth and really easy. Glenn was my point of contact and he was amazing. Got a car from Ridetime sometime in October and they made the entire process smooth and really easy. Glenn was my point of contact and he was amazing. Thanks for making it a painless experience! More