Richmond Subaru

This is my 3rd Subaru vehicles from Richmond Subaru in the last 10 years. I am a recurring loyal customer simply because they are really committed to deliver high quality customer services. I am particu the last 10 years. I am a recurring loyal customer simply because they are really committed to deliver high quality customer services. I am particularly impressed by Angel Chu's insightful expertise, reasonable, and thoughtful professionalism. She provides the best options and advisory thinking from my perspective which make it an incredibly efficient process, thus exceeding my expectations. Highly recommend for anyone looking for positive, satisfying, timely car purchase experiences. More

Mr Cyrus Belgamvala is a very patient and effective person. He makes the customers are happy to pay for the bills. A very decent person. Thanks for the good services. person. He makes the customers are happy to pay for the bills. A very decent person. Thanks for the good services. More

My daughter bought her first car here. These people are not at all honest. We bought her car on the premise that the air conditioning would be repaired with the sale price. She took in to have it repaired not at all honest. We bought her car on the premise that the air conditioning would be repaired with the sale price. She took in to have it repaired but they couldn’t do the work because of incorrect parts. So she scheduled another appointment to have the right parts installed and would call her when they arrived. They never called. Two weeks ago we went to the dealership. Apparently Nick (our salesman )and Josh (his supervisor) have moved on so now we have Winston the sales manager (whose been there two weeks)and the general manager Ray Lewis. We saw Mr Lewis that day and he promised that he would personally look into this and guaranteed an answer before the end of the day. He never called.. These ‘people disgust me. We had to visit him again and the first thing he says is what can I help you with. No interest in this problem. He offers to pay half of the cost to repair the ac which is $4100. What ever happened to the original agreement of you fixing it. The vehicle was advertised with ac but I guess the tech that checked it missed it now instead of a $75 service it’s now a lot more. That was their miss not ours .Not honest , not trustworthy, not honourable. Spend your money at a dealership that deserves it .Not here More

It was my first time buying a used car in a dealership and Marco made the transaction very easy and welcoming. He was patient while trying to work out the best deal for me within his limits. Overall my ex and Marco made the transaction very easy and welcoming. He was patient while trying to work out the best deal for me within his limits. Overall my experience with this dealership is excellent and I would highly recommend buying from this dealership and from Marco! More

I have a great car leasing experience with Subaru Richmond in October 2020. My sale profession, Marco Dominguez is excellent, provided great customer service, very professional, answered all our ques Richmond in October 2020. My sale profession, Marco Dominguez is excellent, provided great customer service, very professional, answered all our questions & concerns. He worked closely with Ray Lewis, general manager, who got us a great deal on our leased car 2021 XV cross trek. Ray is also terrific, he managed the dealership so well and ensure customers are satisfied before they leave the dealership. More

Joe is an honest, and not pushy type of salesperson. We exchanged a few text messages about a car I was inquiring about. The next day, he informed me that it is still available, so I went in for a test dri exchanged a few text messages about a car I was inquiring about. The next day, he informed me that it is still available, so I went in for a test drive. He gave me the keys and said, go test drive first, and if you like it, we'll sit down. If not, no problem. Very smooth transaction with Joe. Will definitely recommend Joe. More