Richmond Hyundai

Replacement of Part I had a call to replace a part in my car. The service was prompt and they even washed and vacuumed by car. Excellent service, I had a call to replace a part in my car. The service was prompt and they even washed and vacuumed by car. Excellent service, More

Excellent service I have purchased my last 3 cars from this dealership and have been very well taken care of. Mikaella WES very friendly and attentive; she clarified a I have purchased my last 3 cars from this dealership and have been very well taken care of. Mikaella WES very friendly and attentive; she clarified and answered all my questions promptly More

Second service appointment for 2017 Hyundai Elantra GL My experience with this dealership so far has been excellent. My car was ready ahead of the time they had promised. The advisor, Mikaella Kakone was v My experience with this dealership so far has been excellent. My car was ready ahead of the time they had promised. The advisor, Mikaella Kakone was very professional and thorough. The only reason I did not give a perfect 5 star rating was that my windshield and mirrors were not clean. I could see the outline of the wipers and the side mirrors were still spotty. It's a small thing overall but thought it worth mentioning. More

New Hyndai Ioniq EV Purchase My experience buying a new car from Open Road Hyundai was great. The staff were friendly and helpful, and I am really enjoying my new Ioniq EV! My experience buying a new car from Open Road Hyundai was great. The staff were friendly and helpful, and I am really enjoying my new Ioniq EV! More

Prompt Service Diagnose and found the problem of my Sonata Steering promptly. Offered explanation clearly. Pastry for breakfast with coffee is a great idea. Keep it Diagnose and found the problem of my Sonata Steering promptly. Offered explanation clearly. Pastry for breakfast with coffee is a great idea. Keep it up! More

another great service experience i was met by a very friendly staff ( Jerimiah ) who proceeded to explain my recall. he said my car would be ready in 2 hrs but was ready in 1. car was i was met by a very friendly staff ( Jerimiah ) who proceeded to explain my recall. he said my car would be ready in 2 hrs but was ready in 1. car was spotless when i picked it up. Thanks More

Service Review February 28, 2018 Staff are knowledgeable, courteous and thorough. Completed service plus pointed out a couple of minor concerns and took care of them in a timely mann Staff are knowledgeable, courteous and thorough. Completed service plus pointed out a couple of minor concerns and took care of them in a timely manner. Purchased the vehicle from this dealer and always use them for service with no complaints. More

Serviced my car Had a great experience getting my car serviced today. It is sleays a clean, comfortable atmosphere and they even serve cookies! Mikaella was very hone Had a great experience getting my car serviced today. It is sleays a clean, comfortable atmosphere and they even serve cookies! Mikaella was very honest with me in her recommendations for additional servicing Nd I did not feel any pressure which I appreciated. Thank you for your profesdionLism and excellent service More

Excellent service Ever since I bought my Hyundai Tucson(2015) in this dealership, I always bring my car here for service. Employees are very friendly and accommodating. Ever since I bought my Hyundai Tucson(2015) in this dealership, I always bring my car here for service. Employees are very friendly and accommodating. Explains every details of works needs to be done. Tells you which one needs immediate attention and which one can wait. The waiting area is very cozy and they offer refreshments while waiting. More

Great Service! I have taken my vehicle to Hyundai in Richmond 3 times now. Each time the service was fantastic! They are efficient, friendly and very helpful in a I have taken my vehicle to Hyundai in Richmond 3 times now. Each time the service was fantastic! They are efficient, friendly and very helpful in all areas. This time, I had my new baby with me and the waiting area was clean, comfortable and they even had a separate bathroom with a change table. They also offered coffee and pastries. As a mom, I highly recommend Hyundai Richmond as they go out of their way to make sure you are accommodated and feel satisfied with the service. More