Renfrew Chrysler

I bought a Jeep compas two days ago. My experience was incredible. The treatment was super good. The agents were very friendly and polite. My experience was incredible. The treatment was super good. The agents were very friendly and polite. More

Pays off their technicians and adds thousands to your bill as ‘documentation’. Just as bad as house of cars. Huge scam! I have so much i could say but i dont want to waste any more breath on them. Broken bill as ‘documentation’. Just as bad as house of cars. Huge scam! I have so much i could say but i dont want to waste any more breath on them. Broken broken cars. Their service garage are great though, those guys hate the salesmen. They were nice enough to call me and tell me that they had not inspected the vehicle even though Mo the sales manager assured me and handed me a signed inspection report. More

This is THE shadiest dealership I have ever had the displeasure of dealing with!! The vehicle I purchased from here was written off and the airbags did not deploy in the accident. I emailed to let them displeasure of dealing with!! The vehicle I purchased from here was written off and the airbags did not deploy in the accident. I emailed to let them know my safety concerns and received no response. Furthermore, the gap insurance I purchased with my vehicle required me to return back to this place to receive any refunds of my warranty premium, which I will NOT do! I was not advised of this when I purchased this insurance, it was just a very unpleasant surprise when I filed a claim. Just a heads up to prospective buyers, STEER CLEAR OF RENFREW CHRYSLER!!!! More

I was I the market for a truck and when I reached out about buying a truck they jumped into action right away, they showed me some options and I ended up buying a truck sight unseen based on the photos a about buying a truck they jumped into action right away, they showed me some options and I ended up buying a truck sight unseen based on the photos and information they gave me, they even delivered the truck to Edmonton airport for my arrival time, they even carried my bags out to my new truck, the pictures I’ve seen didn’t do this truck justice, after the truck was driven from Calgary to Edmonton I expected it to be dirty and I was fine with that, but when I walked out I was amazed! The truck was all shined up like they washed it in the parking lot, the exterior was spotless and the interior was even better, the use of protective covering in the interior was unreal, I took possession of the truck without hesitation! Who wouldn’t! It was spotless and showed better then the pictures, it drove and handled like a brand new vehicle, they did a follow up call just to ask how I liked the truck to just check in and make sure I was happy, this experience alone will definitely have me buying another vehicle from them, it was by far the easiest dealership to deal with and they will continue to get my business, I would highly recommend buying a vehicle from Renfrew Chrysler in Calgary because they have an amazing team that goes above and beyond the customers needs! More

Very accommodating and friendly when you’re in the show room, promising good support and follow up. 7 months and have never had any follow up from the dealership. I live in Alberta and they sold me a car room, promising good support and follow up. 7 months and have never had any follow up from the dealership. I live in Alberta and they sold me a car without a block heater and never mentioned it. Also, finance guy- Art sold me extended insurance “to protect your investment” and despite the form Clearly stating I had 30 days to cancel, told me I was unable to do so two days after I signed until I called him out On it and pointed out the fine print on the form, then he proceeded to try to talk me out of cancelling. Overall, my car runs fine, I got the same trade in value I was offered from other dealerships but now that I look back after 7 months - I know I will not return to this dealership. Oil Change is also considerably over priced compared to other dodge dealership Service. More

DO NOT BUY OR USE THIS PLACE. Continually lied to by Chris for 3 weeks now about money being sent to me and the second key has not arrived in the post, conveniently. False promi Continually lied to by Chris for 3 weeks now about money being sent to me and the second key has not arrived in the post, conveniently. False promises and the fact that you have to continually chase them for anything. Bad experience buying a car here as they have no professionalism or integrity. More

Sales using cheap tricks from 90's just to keep you in the shop. They wouldn't give you any numbers before you sat in the vehicle at took a test drive. Sold a used truck with the faulty engine which blew the shop. They wouldn't give you any numbers before you sat in the vehicle at took a test drive. Sold a used truck with the faulty engine which blew after 10k. Took my truck for an appraisal and I didn't get to see it before the sale was finalized. After all, they called it "working hard". Definitely to be avoided. P.S. Please make your research on the Ram engines, before you decide to buy. Lots of issues unresolved since invention date. Lifters being under lubricated etc. More

Sold a vehicle to this dealership, I am from out of town and as we had another appointment I offered to deliver as long as it would be quick. Ryan from acquisitions assured me everything would be ready for and as we had another appointment I offered to deliver as long as it would be quick. Ryan from acquisitions assured me everything would be ready for me and so we arraigned a time to meet and conclude deal. I had to wait for 45 minutes for him to arrive and then wait another 1/2 hour for bill of sales and then after taking my vehicle he announced I would have to to come back 2 - 3 hours later to get a cheque. This would not work for us with our appointment so he promised to courier the cheque that afternoon. They did not, I had to wait another stressful day only to find they screwed me for $75 on a $22,000.00 deal, withheld bill of sales, won’t take calls or return texts. Weird attitude for a big dealership. I’ll never buy or sell to them again. More

Shady group of people to deal with. They play some greasy games, and will try and get every dollar they can from you, Look closely at your paperwork before you sign and get a copy. They play some greasy games, and will try and get every dollar they can from you, Look closely at your paperwork before you sign and get a copy. More

Excellent selection of quality vehicles, professional competent staff. Richard in financing is pure gold and he can make the magic happen. A big thank you. competent staff. Richard in financing is pure gold and he can make the magic happen. A big thank you. More