Renfrew Chrysler Dodge Jeep Ram Ltd

Richard was extremely helpful with finding me the right vehicle for what I needed! Definitely recommend this dealership vehicle for what I needed! Definitely recommend this dealership More

Had an awesome experience at Renfrew Chrysler, we purchased a used f150 from Richard Loucks. The whole process from test drive to financing was smooth and easy. He took care of all of our questions a purchased a used f150 from Richard Loucks. The whole process from test drive to financing was smooth and easy. He took care of all of our questions and left us leaving there feeling like family! More

Straight forward information on the car and financing so that I knew exactly what I would be paying. Polite and professional. I will definitely return for my next vehicle that I knew exactly what I would be paying. Polite and professional. I will definitely return for my next vehicle More

I have been dealing with Richard and Renfrew for awhile now and they have treated me with respect and always top shelf. now and they have treated me with respect and always top shelf. More

Richard on the finance team is the best in the business! He not only got me into a great vehicle, he made the process seamless. He not only got me into a great vehicle, he made the process seamless. More

I have bought 2 vehicles off Richard down at Renfrew. He always went above and beyond to help me out. He always went above and beyond to help me out. More

Richard is really accommodating. He went above and beyond to help me with my service. He went above and beyond to help me with my service. More

Scott Irvine our sales rep bent over backwards to get us best deal he could. Shawn fenel was great to deal with as well. My truck broke done already as the starter went in a brand new 3500 2022 mega cab. Sc best deal he could. Shawn fenel was great to deal with as well. My truck broke done already as the starter went in a brand new 3500 2022 mega cab. Scott picked me up at my residence as Chrysler told me it would be 24 hours before they could have my truck towed to the dealership. My only complaint is my business I need a truck and as I paid for the extra service I was provided with a car and told my part was 2 weeks away. Service could be allot better. After conversation with Shawn they are now seeing about the use of a truck and getting a starter sooner. More

Purchased a used vehicle from Renfrew. Traded in my dodge journey and was given $7400 for it still owing $6900 from the previous loan which would have covered the previous loan and placed Traded in my dodge journey and was given $7400 for it still owing $6900 from the previous loan which would have covered the previous loan and placed some on the principal of the vehicle i purchased. List price of the purchased vehicle was just under $25000. I did get cash back in the amount of $7000 which would put the purchase price at $32000. Looked over the bill of sale and it states the purchase price is $39000. I know dealerships are shady but renfrew takes the cake. The listed price should be the all in price but there is a bunch of other charges on the bill which werr never explained. Says $1800 for accessories but i never got any accessories. Buy beware when dealing with this dealership. Have purxhased a vehicle before from Eastside Kia and never had any of these charges or added fees. Update- I reached out to the new car sales manager and after the finance manager returned he stated that the fees were normal fees. I sent him what it says on Amvic about all in pricing and not adding fees after the fact. He offered me a service credit for a couple hundred dollars to cover some oil changes. I again stated that he has not explained how an extra $7000 was added to my sale price. I indicated i was just going to file a complaint with Amvic, and he replied that I should deal with the GM going forward. The GM called me at 7 pm and said he was going to look into it and call me in the morning. It's now 7:24 pm and no word from the GM Shawn. I have already filed a xomplaint with Amvic. They have done this to others as well by adding on fees that they should not. Hopefully Amvic investigates them as they are shady and have been doing this for 85 years. More