Renfrew Chrysler Dodge Jeep Ram Ltd

Richard on the finance team is the best in the business! He not only got me into a great vehicle, he made the process seamless. He not only got me into a great vehicle, he made the process seamless. More

I have bought 2 vehicles off Richard down at Renfrew. He always went above and beyond to help me out. He always went above and beyond to help me out. More

Richard is really accommodating. He went above and beyond to help me with my service. He went above and beyond to help me with my service. More

Scott Irvine our sales rep bent over backwards to get us best deal he could. Shawn fenel was great to deal with as well. My truck broke done already as the starter went in a brand new 3500 2022 mega cab. Sc best deal he could. Shawn fenel was great to deal with as well. My truck broke done already as the starter went in a brand new 3500 2022 mega cab. Scott picked me up at my residence as Chrysler told me it would be 24 hours before they could have my truck towed to the dealership. My only complaint is my business I need a truck and as I paid for the extra service I was provided with a car and told my part was 2 weeks away. Service could be allot better. After conversation with Shawn they are now seeing about the use of a truck and getting a starter sooner. More

Purchased a used vehicle from Renfrew. Traded in my dodge journey and was given $7400 for it still owing $6900 from the previous loan which would have covered the previous loan and placed Traded in my dodge journey and was given $7400 for it still owing $6900 from the previous loan which would have covered the previous loan and placed some on the principal of the vehicle i purchased. List price of the purchased vehicle was just under $25000. I did get cash back in the amount of $7000 which would put the purchase price at $32000. Looked over the bill of sale and it states the purchase price is $39000. I know dealerships are shady but renfrew takes the cake. The listed price should be the all in price but there is a bunch of other charges on the bill which werr never explained. Says $1800 for accessories but i never got any accessories. Buy beware when dealing with this dealership. Have purxhased a vehicle before from Eastside Kia and never had any of these charges or added fees. Update- I reached out to the new car sales manager and after the finance manager returned he stated that the fees were normal fees. I sent him what it says on Amvic about all in pricing and not adding fees after the fact. He offered me a service credit for a couple hundred dollars to cover some oil changes. I again stated that he has not explained how an extra $7000 was added to my sale price. I indicated i was just going to file a complaint with Amvic, and he replied that I should deal with the GM going forward. The GM called me at 7 pm and said he was going to look into it and call me in the morning. It's now 7:24 pm and no word from the GM Shawn. I have already filed a xomplaint with Amvic. They have done this to others as well by adding on fees that they should not. Hopefully Amvic investigates them as they are shady and have been doing this for 85 years. More

I recently purchased a 22 Jeep Wrangler High Altitude from Renfrew. My salesman, Brogan S. Was top notch. He was able to get me into a very nice Jeep that suites me to the T. We were able to settle on a from Renfrew. My salesman, Brogan S. Was top notch. He was able to get me into a very nice Jeep that suites me to the T. We were able to settle on a great price for my trade in. Then off to see Stefan S. From finance. We were able to put together the financing with a terrific interest rate. Stefan made the process painless and smooth. I was in my new Jeep in just a couple hours. I found everybody eager to please and of terrific character. I got to meet Shawn F., the GM. He was very kind and generous to me. Everybody I met were very pleasant and easy to deal with. The dealership bent over backwards to satisfy me. I couldn't be any happier with the process and my Jeep. Thnx Renfrew !! More

Liam, was awsome to deal with our new car purchase. Highly recommend Liam. Looked after all our questions. Highly recommend Liam. Looked after all our questions. More

Salesman and managers are crooks. RUN! You can be treated better elsewhere but I doubt you can ve treated worse! RUN! You can be treated better elsewhere but I doubt you can ve treated worse! More

Be VERY careful booking a service appointment here. Spent 10 minutes on the phone with Vivian booking my Jeep in. Explained what I wanted and why. I asked about different packages and options. She even Spent 10 minutes on the phone with Vivian booking my Jeep in. Explained what I wanted and why. I asked about different packages and options. She even talked me out of a more expensive inspection package saying a more affordable option would save me money and cover my concerns. But I get there and am told right away none of my issues will be addressed with the package I was booked in for. Complete waste of my morning and time. Maybe ask to speak to a service advisor instead of a booking clerk who has no idea and save yourself from this. More