Reliable Motors Ltd.
Charlottetown, PE
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5 Reviews of Reliable Motors Ltd.
Avoid this dealership at all cost. There's no shortage of Dodge dealers. Jason was outstanding to deal with for sales, too bad Jason doesn't manage/run the dealer itself. We went to There's no shortage of Dodge dealers. Jason was outstanding to deal with for sales, too bad Jason doesn't manage/run the dealer itself. We went to the Jeep dealer to have warranty claim submitted for paint defects (some mentioned shortly after buying and documented) others surrounding the hinges / corrosion issues which are well known and documented with Jeep Wrangler JL models. 5 weeks passed and the claim was not submitted, despite multiple follow ups, we were always responded with "we're busy, short staffed, not yet". We took the Jeep to another dealer who had us take it to their body shop for photos and an estimate, and the claim was submitted the same day. 5 weeks for a warranty claim, something isn't right, no matter how busy they were. We won't be back at Reliable, despite other issues, this was the last straw. More
Avoid this dealership like the virus! They will not stand behind their products. I had a catastrophic engine failure on my Ram 1500 because of a common well known problem, defective needle bearings in the li behind their products. I had a catastrophic engine failure on my Ram 1500 because of a common well known problem, defective needle bearings in the lifters. This failure occurred despite the fact that I was meticulous about keeping the truck serviced. I only ever used Mobil1 synthetic oil. Despite the service advisor Jackson, repeatedly telling me that Ronnie Martin the Sales Manager would call me, he never did. I can only assume that he was either too cowardly or just couldn’t be bothered. I knew that the truck was out of warranty and was not looking for something for nothing but I thought that they might want to do the work at a reduced rate to salvage the customer relationship and possibly sell me another vehicle in the future. Instead they wanted $2500 over cost to just order in the long block that I needed to purchase to get my truck back on the road. Instead I took it to Summerside Chrysler where they treated me with dignity and respect. In the end I spent more than $7000 to get my truck running. Summerside did the job within a week and called me several times over the week to keep me up to date on the progress. I dealt directly with the owner Warren and the service manager Allan at Summerside Chrysler. Everything was handled professionally. It was the polar opposite of how I was treated at Reliable. If you value your money and expect to be treated honestly and fairly, avoid Reliable Motors! More
Integrity Zero Integrity dealership and service. and would never recommend this place folks please be careful and always count your fingers after dealing with t Zero Integrity dealership and service. and would never recommend this place folks please be careful and always count your fingers after dealing with them if you ever need to, better not More
how you expect to be treated Great spot to do business, they dont hide things in the price and treat you with respect. Service department is fantastic and knowledgeable . I would Great spot to do business, they dont hide things in the price and treat you with respect. Service department is fantastic and knowledgeable . I would recommend these guys to anyone More
Great service and people This dealership is what others should aspire to be, Helpful, friendly, honest, prompt, and competent. Over the years I have dealt with all the diffe This dealership is what others should aspire to be, Helpful, friendly, honest, prompt, and competent. Over the years I have dealt with all the different brands and this is literally the only dealer that I would give 5 out of 5 for a rating to. All machines wear out and break down and when that happens you really need a great dealer for support; this dealership will give you that. More