Regina Acura

service is excellent, Matt is knowledgeable and very efficient. excellent customer service. Service dept efficiency could be improved with additional staff. efficient. excellent customer service. Service dept efficiency could be improved with additional staff. More

Matt is a pleasure to deal with. First rate service. Excellent customer service every time. First rate service. Excellent customer service every time. More

Best customer service EVER! They always go above and beyond and make you feel like their most important customer. They always go above and beyond and make you feel like their most important customer. More

Outstanding! best dealership in Regina... Lexus Regina can take a lesson in customer service from Acura! I had my Lexus GX in for service at Regina Lexus to chan best dealership in Regina... Lexus Regina can take a lesson in customer service from Acura! I had my Lexus GX in for service at Regina Lexus to change transfer case fluids. While there I told them I had a clunk in the front suspension. They misdiagnosed and made me chance cv axles although mine were rebuild 2 months prior. When I tried to explain to service guy the cv axles were rebuilt he lashed out "I talked to two of our mechanics and they both said it's your cv axles that are bad...When I called back to bring car back in as clunk was still there they did not return calls...there is always a voice mail there...noone answered over 3 weeks...so I drove there and they said they did not get my calls... insulting to say the least... and told me they are very busy changing winter tires so it would be a couple of weeke before they can get me in... great service...not!!! So I drove down the block to Acura and they took the car in at once for a test drive to see how serious was the noise. Since it required a more in depth look I was booked in 2 days. They troubleshooted the cause and did not even charge me... most of all they were so welcoming and incredibly professional and friendly. Matt, the service manager listened patiently to my dissapointing involvement with Lexus Regina and he provided outstanding service one would always expect from ANY premium car dealership. Lexus take note: you might want to hire Matt from Acura service department to train your service desk staff. Thank you Acura, Matt and Hoi, the mechanic, Regina can use more people like you. I had been taking my vehicle to Lexus for 7 years but Acura will be my go to service center in the future... I hate leaving bad reviews but I feel no one should have to deal with lying, pompous and arrogant people when we have nice prefessional people who make one glad to patronise their businesses. More

The service counter is very efficient in everything they do. Excellent in price and estimation time frames. do. Excellent in price and estimation time frames. More

The person in the customer service dealing outstanding. He gave me very good solutions and solved the issues. He gave me very good solutions and solved the issues. More

Thank you for helping us find our new vehicle. The service was friendly, professional, and courteous. I would recommend this dealership as they knew us by name and we were not just another numbe The service was friendly, professional, and courteous. I would recommend this dealership as they knew us by name and we were not just another number. We love working with Steve and we know we can trust him to provide an honest opinion. Our salesman Mamnoon although young was eager to do a good job and provided excellent customer service, More

Great customer service. I believe they could maybe improve the shuttle services. I requested one to be ready by 9am after I dropped my vehicle and it came a little late. I believe they could maybe improve the shuttle services. I requested one to be ready by 9am after I dropped my vehicle and it came a little late. More

service manager is excellent, very helpful, shuttle service is very nice to have and the driver was very pleasant. service is very nice to have and the driver was very pleasant. More