Redwater Dodge

This dealership doesn't care about their customers, all the care about is making a buck!!! The GM is very arrogant and the service manager has no sense of customer service or communication skills!!! Everyo the care about is making a buck!!! The GM is very arrogant and the service manager has no sense of customer service or communication skills!!! Everyone always says to support local but why should people support this dealership when they have no communication skills and are arrogant to their customers!!! When you bring up problems to the GM, he does not seem to care!!! He would rather people go else where then fix the problems within the company!!! More

Very well stocked with a variety for purchasing and was able to find what I was looking for able to find what I was looking for More

New truck had recalls, running boards and flaps installed had no value. Just bought the wrong truck from the wrong dealership.Update Dec 23. They still have not paid me for my trade. These guys are slime bal had no value. Just bought the wrong truck from the wrong dealership.Update Dec 23. They still have not paid me for my trade. These guys are slime ball corner-store used car sales men that's all. I am out 30k and they have sold my trade in already. Not sure who bought it but it has a lean on it. They are thiefs and I am being generous. More

Purchased a brand new ram 1500 Big horn 2022. Customer service was great all along the transaction. As soon as I left the dealership, I encountered issues with the truck, TCS light came on. Retur Customer service was great all along the transaction. As soon as I left the dealership, I encountered issues with the truck, TCS light came on. Returned to RedWater dodge and deleted the light of the dash. Drove home ( 200km away) and the next 36 hours was many issues. High beam was blinking, entertainment system quit working, speakers driver side quit working, speedometer switched to miles per hours on its own. Too many issues for a brand new truck. Dealership should take the truck back since so many issues. Called salesman trying to return the truck since it’s brand new. I was denied. I am trading the brand new truck with a Chevrolet where they back up the quality of their products. More

I just bought an out of province Miata and booked an appointment 1 week before the actual inspection. I got there just before the scheduled time of 0800 and was kindly offered a ride to my place in town appointment 1 week before the actual inspection. I got there just before the scheduled time of 0800 and was kindly offered a ride to my place in town. I was told the inspection would take about 3 hours and was surprised when at 0930, voicemail asked me to call Redwater Dodge. I was informed at that time that some out of province paperwork from Alberta Registries was required in order to complete the inspection. I went to the registry office and got the paperwork they requested. At 11:30, I walked over to the dealership to collect my car and was informed that because I had not provided them with the required paperwork at the time I dropped the vehicle off, nothing had been inspected. The question I have is: The requisite paperwork must have been known by the staff at Redwater Dodge BEFORE I brought my vehicle in but I was not informed of this until after the fact, so, why is this ? Darned poor show here isn't it? If they are trying to frustrate a customer they have succeeded nicely! More

Terrible service. No care in the world for my time. Major problem with my vehicle and it took them 4 days to tell me what was wrong. No care in the world for my time. Major problem with my vehicle and it took them 4 days to tell me what was wrong. More

management was super rude and unprofessional. didn’t know a thing about trucks either and dumb didn’t do what i wanted truck was there mutiple times and issue wasn’t fixed took else were fixed in a day a thing about trucks either and dumb didn’t do what i wanted truck was there mutiple times and issue wasn’t fixed took else were fixed in a day More

Great service, really enjoyed the buying experience with them in March. Was all handled by phone and email, responsive, trustworthy and very fair prices. Still an independent, not part of one of those large them in March. Was all handled by phone and email, responsive, trustworthy and very fair prices. Still an independent, not part of one of those large groups like Go Auto where the whole point is to fleece the customer for every cent possible and the service just sucks. Love dealing with owner operated businesses. My first purchase from them but very happy so far. New truck ordered and waiting on delivery. More

Wheel alignment sucked !! , could have done a better job with a string and a tape measure!! Parts were not installed on truck !! Had to ask if they even did the work ! with a string and a tape measure!! Parts were not installed on truck !! Had to ask if they even did the work ! More

They have my business for all time I bought my dodge 1500 truck from redwater dodge 3 years ago and had a really wonderful experience. We have sent friends out there and always heard go I bought my dodge 1500 truck from redwater dodge 3 years ago and had a really wonderful experience. We have sent friends out there and always heard good experiences as well. Just this week my daughter was looking for a new vehicle and the first place we went was back to Redwater dodge. We weren't sorry. I spoke with Tracy before bringing my daughter out and she asked if we considered a jeep. No we hadn't. So once we went out and dealt with Brittney my daughter took a jeep Cherokee for a test drive and it was love at first sight. We went and did the rounds at other dealerships in the city and Sherwood park and again after that I would really encourage people to take the drive out to redwater. You wont find better service and the staff wants you to love your vehicle. They go above and beyond to make sure you are happy. I've been a fan and will always support them. DJ is awesome in finance he makes things easy. When I've had to bring my truck in for anything the service department is awesome. It's just a really great place. Thanks again Redwater Dodge. More