
Red Deer Toyota
Red Deer, AB
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Beware of Red Deer Toyota Service Department Took my Camry in for winter tire change, got a phone call from service department for estimated $3000. front end repairs. Refused repairs and took t Took my Camry in for winter tire change, got a phone call from service department for estimated $3000. front end repairs. Refused repairs and took the car to my independent, very thorough, mechanic. No repairs “required”! Apparently this phone call has been received by others! Get a second opinion!!! More
Over and above receptionist I had a booking to get new winter tires put on my vehicle. The receptionist made a point of letting me know that I needed specific lug nuts for the n I had a booking to get new winter tires put on my vehicle. The receptionist made a point of letting me know that I needed specific lug nuts for the new tires (which I already had, but had not let the service department know about.) Thanks, Charlotte, for being diligent and reminding me and then following up with a personal phone call. More
Rude Salesperson! I went in to the dealership as I loved the look of a truck on the lot. I wanted to take a closer look and take it for a test drive. After which I wo I went in to the dealership as I loved the look of a truck on the lot. I wanted to take a closer look and take it for a test drive. After which I would decide if I wanted to trade in my current vehicle. I told the sales person Stephen multiple times that I just wanted to see the vehicle. He wanted all the details on my vehicle for trade and what I wanted for payments and terms. I did not want to give him this information without first SEEING the xxxx vehicle! He did not know what we owed on our current vehicle OR what we would be putting as a down payment on this truck. He NEVER did bring the truck around for us to take a closer look at. He came back in and told me that I would be in a negative equity position on my current vehicle and that the payments would be over $500 bi-weekly and skeptically asked if I thought that was too much. If I THOUGHT I could "handle" those payments he would bring the truck around for me to see, but "he did not want to waste my time if I thought those payments were too high". I left never having seen the vehicle. He lost a sale as I could have paid in full in cash had I wanted to. NEVER ASSUME!!!! More
Great experience. Friendly and easy to deal with. Great customer service. Would definitely recommend to friends and family. Knowledgeable and very helpf experience. Friendly and easy to deal with. Great customer service. Would definitely recommend to friends and family. Knowledgeable and very helpful. I love my new car More
Happy costomer Great service, but why did we have to make phone calls to enquire about warranty work. Is this not on your computer? Not a complaint, I understand the Great service, but why did we have to make phone calls to enquire about warranty work. Is this not on your computer? Not a complaint, I understand the guys are busy, but the inside of the vehicle was left in a mess. More
Superb service I needed winter tires quickly as we had to travel over the Rogers Pass and the service department went out of their way to help us in a timely manner. I needed winter tires quickly as we had to travel over the Rogers Pass and the service department went out of their way to help us in a timely manner. Much appreciated More
Amazing vehicle buying experience My vehicle buying experience at Red Deer Toyota was great. Genaro Tabbu, product advisor, was very knowledgeable. During the sales process he was ab My vehicle buying experience at Red Deer Toyota was great. Genaro Tabbu, product advisor, was very knowledgeable. During the sales process he was able to readily answer all questions and he was very thorough during the walk thru of our new RAV4. Corey Stuart, financial services Manager, was very efficient during the financial process. More
Very friendly, very nice overall great I have given the rating , because I have never had a bad experience with this dealership. So not much to say except nice people working for Toyota. I have given the rating , because I have never had a bad experience with this dealership. So not much to say except nice people working for Toyota. More
Over the top service My locking lug nuts were broken and needed to be removed. RD Toyota not only got them off, they balanced and installed my winter tires for a very reas My locking lug nuts were broken and needed to be removed. RD Toyota not only got them off, they balanced and installed my winter tires for a very reasonable price. Professional and diligent service. Thanks. More
very happy Traded up to a new Rav4. No fuss no muss. This is our fourth Toyota from this dealership. Service and sales are great. Wouldn't even think of goin Traded up to a new Rav4. No fuss no muss. This is our fourth Toyota from this dealership. Service and sales are great. Wouldn't even think of going anywhere else. More