Red Deer Toyota
Red Deer, AB
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Excellent customer service! Provided an excellent customer service! Genaro offered great service provided me all the information I need to helped me find the vehicle I wanted. He Provided an excellent customer service! Genaro offered great service provided me all the information I need to helped me find the vehicle I wanted. He went over and beyond to help me while I was dealing with my insurance. I will definitely recommend Red Deer Toyota to all my friends! Thank you very much!!! More
Great Experience Awesome Place to be and buy a car. Peace of Mind. Guys never pushy and will always work with your budget. A lot of extra goodies from them. Car detai Awesome Place to be and buy a car. Peace of Mind. Guys never pushy and will always work with your budget. A lot of extra goodies from them. Car detailing, Full tank of Gas etc. Great Guys!!!!!!!! More
Great customer service Between my husband and myself, we are driving our 7th Toyota vehicle from this dealership over the last 15 years, so I guess you could say we have bee Between my husband and myself, we are driving our 7th Toyota vehicle from this dealership over the last 15 years, so I guess you could say we have been pleased with how we've been treated! More
Never buy from here again After specifically asking whether a block heater came standard in my vehicle and them saying yes and expressing that I have no garage to park my car i After specifically asking whether a block heater came standard in my vehicle and them saying yes and expressing that I have no garage to park my car in, I found out a couple weeks after purchasing that in fact there is no block heater in my car due to recall. No one bothered to tell me this even when specifically asked. When I asked about the recall they said it wasn't that old. In fact the recall came out months previous and still no one told me. After multiple phone calls and a span of a couple weeks where they kept saying they tried to reach me (lies) the manager finally called me back. He had a "fix" for me of installing an oil pan heater and would have the service department call me back. 2 weeks later and still no one has called. These people do not care about you once you leave with their vehicle. They've made the commission and quota and now you are not their problem. They are ignorant and any services etc I need after this oil pan heater issue is fixed will not be going to their location. Nor sure what their problem is. More
Squeal in brakes when backing up. Finally got to the bottom of issue of a squeal in brakes. This has been an ongoing issue since car was new (2014). The service department discovered Finally got to the bottom of issue of a squeal in brakes. This has been an ongoing issue since car was new (2014). The service department discovered on this visit that there was a protruding piece of metal that was very hard to detect. Thank you to the diligence of the Service Manager, Dean Anderson as I now have a perfect car. More
Service Department An improvement could be made if you employed service representatives that were knowledgeable about vehicles.. Presently they only seem to be able to An improvement could be made if you employed service representatives that were knowledgeable about vehicles.. Presently they only seem to be able to complete paperwork. More
Very Satisfied with my service at Red Deer Toyota. During this service my vehicle was tended to promptly. The technician recommended that the engine air filter and the cabin air filter be changed. I During this service my vehicle was tended to promptly. The technician recommended that the engine air filter and the cabin air filter be changed. I was asked if I approved that suggestion. I also requested that the hand brake be set up a bit. The technician set up the drum brakes which served to improve the hand brake operation. This was done at no extra charge. I appreciated that. Before releasing the car back to me, they gave my car a complimentary wash Much appreciated! Overall my service experience was excellent. More
Professional alltheway Ben offered great service, got me the car I wanted for the price I wanted to pay. They worked to my timeline and provided all information that I nee Ben offered great service, got me the car I wanted for the price I wanted to pay. They worked to my timeline and provided all information that I needed. More
GREAT! Excellent service! They also washed the car!! (other dealers often did not do this for us) they were fast, polite and professional. who could ask for Excellent service! They also washed the car!! (other dealers often did not do this for us) they were fast, polite and professional. who could ask for anything more! More
Great dealership team . Ryley and Jamie are awesome to deal with start to finish . The vehicle colour, model and options I wanted was not ready - rather then try and sell Ryley and Jamie are awesome to deal with start to finish . The vehicle colour, model and options I wanted was not ready - rather then try and sell me in a vehicle I wasn't 100% on - the red deer Toyota team found the truck I wanted. While waiting for the time it took to arrive they gave me a demo to use. Will definitely deal with this red deer toyota group going forward . More