Red Deer Toyota

Service visit Toyota dealership and employees were all very friendly and courteous, they are always helpful to my vehicle concerns as well as taking the time to cha Toyota dealership and employees were all very friendly and courteous, they are always helpful to my vehicle concerns as well as taking the time to chat and make every visit to toyota and enjoyable one. More

I expected to have a very bad experience, but I didn't I did a lot of homework and that was respected by the sales team. It is still an adversarial system though. I have some observations about that: We I did a lot of homework and that was respected by the sales team. It is still an adversarial system though. I have some observations about that: We all have ways to think about the categories of expenses in a new car purchase. I have my way of thinking of it and they have theirs. I know that is a strategy to get me to spend more and I think I dealt pretty well with the sales team and their categories. They were actually quite lovely. But when I went to the finance guy, he had a whole new way of describing the categories. Also he had his own sales pitch. I recognize the strategy, but was losing energy to deal with it. So trying to harmonize and keep on top of my way of thinking, the sales staff way of thinking and the financial persons categories was challenging at the end because of the length of the day (it was a two hour drive to the dealership) and the absence of food available on site. Not because I wasn't prepared. I personally think there should be a car buying doula service. A person does it so infrequently, you never get expert at it. Anyway, I was overall pretty happy. I was respected and I only spent a couple of thousand more than I wanted to. And I have the car I wanted. And they delivered it after putting the undercoating and and 3M protection on it. Very lovely of them. I feel that the service going forward will be good. More

Awesome and timely Service availability was great I was able to get an appointment shortly after discovering an issue with my vehicle. The service tech's were quick to i Service availability was great I was able to get an appointment shortly after discovering an issue with my vehicle. The service tech's were quick to identify the root cause and resolve the issue as well as wash my vehicle. Super greatful for the honest quick and accurate service The shuttle service was fantastic ...great and professional drivers More

Well Done Vehicle had problems with voice activation -narrowed it done to software and now the system works better then ever before-well done. Oil change was s Vehicle had problems with voice activation -narrowed it done to software and now the system works better then ever before-well done. Oil change was standard and went fine. More

Sales and financing experience was great! This is the second vehicle we've purchased in less than 10 years from Red Deer Toyota. They gave us a great deal on our trade and were flexible with p This is the second vehicle we've purchased in less than 10 years from Red Deer Toyota. They gave us a great deal on our trade and were flexible with payment options. One negative piece was the finance manager (not the guy we initially dealt with but his manager) who called to ask about our registration and instead of asking for clarification, he basically called me a liar without even talking to me. If I had to deal with him again, I would refuse. Our sales and the finance person who handled our payments a d paperwork were terrific. More

Pleasurable Pleasureable, easy, ready ahead of schedule, forgot to ask about next service, that was my fault. Very helpful and called me when car was ready, woul Pleasureable, easy, ready ahead of schedule, forgot to ask about next service, that was my fault. Very helpful and called me when car was ready, would have appreciated a courtesy car , but I guess they can’t do that for everyone More

Excellent customer service I was treated by very friendly & experienced personnel The vehicle was completed in a very orderly time frame. When I picked up the vehicle the serv I was treated by very friendly & experienced personnel The vehicle was completed in a very orderly time frame. When I picked up the vehicle the service department demonstrated how to use the product More

helpful and good experience with staff and dealership it was a great experience to deal at this dealership,staff was helpful and pleasant, no pressure to deal today as a lot of dealers want now, would for it was a great experience to deal at this dealership,staff was helpful and pleasant, no pressure to deal today as a lot of dealers want now, would for sure buy here again More

Maintenance recall turned into new vehicle purchase Shaelyn Chase was very pleasant greeting me in the service bay after I had a major fluid leak in my garage after having fluids changed at Toyota (unli Shaelyn Chase was very pleasant greeting me in the service bay after I had a major fluid leak in my garage after having fluids changed at Toyota (unlike the girls answering the phone in service who wouldn’t make an effort to even get my vehicle looked at. Shaelyn got my vehicle in immediately when I arrived While I was waiting for them to fix the leak I toured the show room and vented my frustrations with a keen listener Don Bowman who rejoined me in the waiting area and gave me some figures on a new Rav 4. I appreciated his down to earth and straight forward manner and got me some nice perks so hats off to him More

WE WERE TREATED IN A VERY PROFESSIONAL MANOR WHEN WE PULL UP PAT MET US AND TALKED TO US SHE SAID THE RAV 4 WAS ABOUT THE SAME SIZE AS OUR EDGE AND SHE SHOW US DIFFERENT ONES THEN WE LOOKED AT TH WHEN WE PULL UP PAT MET US AND TALKED TO US SHE SAID THE RAV 4 WAS ABOUT THE SAME SIZE AS OUR EDGE AND SHE SHOW US DIFFERENT ONES THEN WE LOOKED AT THE HIGHLANDER ONES AND THAT IS THE ONE WE CHOOSE More