RMP Chevrolet

As a first time customer bringing my vehicle in for recall's to be fixed, I found the customer service poor. and the cashier even worse. Walking into the service department picking up my vehicle i recall's to be fixed, I found the customer service poor. and the cashier even worse. Walking into the service department picking up my vehicle it was my very first experience there (my spouse dropped the vehicle off) I saw 2 guys behind mini desks (1 on the phone, the other on the computer) Neither 1 acknowledged me standing there needing help and having no clue where i needed to go. - Even a "i will be with you in a moment" would have been nice. I was finally asked by 1 employee walking through if i needed help which then he told me i needed to see the cashier. I replied "thank you" I then wait at the cashier desk because there is a customer ahead of me. The 2 ladies working behind the desk are engaging with the customer ahead of me with friendly chit chat and then proceeds to give detailed directions about where the customer will find their vehicle. It's my turn - my experience was the polar opposite of the first customer ahead. I was asked for my name , vehicle i was picking up , to sign here and handed my key and its in B. THAT'S IT NOTHING ELSE WAS SAID TO ME. I said to the lady as i turned to leave "so do i just go outside and walk around until it beeps where it is" Her EXACT reply " PRETTY MUCH" ARE YOU FRIGGIN KIDDING ME!!! She just gave the lady ahead of me detailed direction from left to right and head out those doors ....and all i got told were "PRETTY MUCH" More

Was treated very well I told them I needed my truck back to go to work in 3 days they were doing hail damage and a Tono cover I expected that it would not be done by Fri.got a call Thursday morning to tell to go to work in 3 days they were doing hail damage and a Tono cover I expected that it would not be done by Fri.got a call Thursday morning to tell me I could pick it up Thursday at 4 good job More

This is my 3rd vehicle purchased here in the last few years. Travis is exceptional to deal with as was the dealership as a whole. years. Travis is exceptional to deal with as was the dealership as a whole. More

Love the atmosphere dealerships clean and bright and everyone is friendly and asks you if you are comfortable or need anything everyone is friendly and asks you if you are comfortable or need anything More

Very professional and easy to work with. Very knowledgeable on vehicle products Will definitely deal with RMP again Very knowledgeable on vehicle products Will definitely deal with RMP again More

Staff was friendly and treated me well. They did what they could to make it a good experience. They did what they could to make it a good experience. More

They were very knowledgable, helpful and accomodating. Any questions we had were answered in words and phrases we could understand, not lawyer talk. Any questions we had were answered in words and phrases we could understand, not lawyer talk. More

I got there at 1:20 for a 1:30 appointment and finally st 3:30 went to manager and said if it wasn’t done by 3:45. I was leaving. Vehicle was done 3:40. Two hours for an oil change ???!! Not acceptable whe 3:30 went to manager and said if it wasn’t done by 3:45. I was leaving. Vehicle was done 3:40. Two hours for an oil change ???!! Not acceptable when I had an appointment More

Always friendly, quick and checks in on a regular basis. Appreciate the work they do so much. Appreciate the work they do so much. More

The service is excellent and the staff are very knowledgeable. We have been dealing with them for quite a few years. knowledgeable. We have been dealing with them for quite a few years. More