Queen Auto Group
North York, ON
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37 Reviews of Queen Auto Group
@well what should I say about a company that is worthless. I bought a 2014 Malibu just before Christmas of last year. Trying to get in touch with them for at least 4 months due to key fobs breaking worthless. I bought a 2014 Malibu just before Christmas of last year. Trying to get in touch with them for at least 4 months due to key fobs breaking. Couldn't get through to anybody. There are total scam ripoff. They delivered a car late at night so you couldn't see the damage. I just called them a week ago and they said that I never purchase the car there. Then they had the dacity to tell me that I broke the key fob. I believe anybody that had bought a vehicle from there should head to the better business bureau and deal with this company. When I spoke to the person on the phone he kept calling me a liar then he change the subject where he wanted to tell me a new vehicle. I have witnesses of the argument and disagreement that I had with this so-called salesman or sales manager. I even went further to the financial institution and received the bill of sale showing and stating that I purchased this Chevy Malibu app at Queens auto group. I believe the better business bureau should step in to this company and shut them down. They are not a legit company they do not have customer service. I would never recommend this company to anybody never More
Absolutely love this place!! 🙂🙂 they are so professional and really know what they’re doing! I have bad credit and after getting denied and declined everywhere, they approved me! Low rate, affo professional and really know what they’re doing! I have bad credit and after getting denied and declined everywhere, they approved me! Low rate, affordable payment, beautiful vehicle, and delivered straight to my door. I have already referred my family and friends! You guys are the best in the business and I wish you all the best, anyone looking for vehicle financing should come straight to you!! More
Financed a car with Sunny. Nice enough guy until his lies start to show. No 2nd key fob or paperwork sent. Tells you to call the finance company and lie that you received all the paperwork and everything. I start to show. No 2nd key fob or paperwork sent. Tells you to call the finance company and lie that you received all the paperwork and everything. Ignores the phone calls, texts once the contract is signed and money is in hand. Neglects to tell you that you are actually going to pay more than the car is worth. Got stuck with a 407 bill that I had to pay because they took the 407 on my plates. 7 months later I finally get my paperwork, not because he sent them, because I had to chase the loan company IA finance. Added fees and warranties that I didn't want. I've now paid $1100 in repairs on this car. Not a word from them. Whats the warranty cover then? Wouldn't recommend Queens Auto. Stay clear away. Cars are bandaid fixed. You will pay. More
Brilliant service would recommend this service to anyone needing a quality car in a short amount of time. Absolutely brilliant from start to finish. Professional and super helpful. Shane my adviser, was ve needing a quality car in a short amount of time. Absolutely brilliant from start to finish. Professional and super helpful. Shane my adviser, was very diligent and super helpful. He was so efficient and kept me informed throughout the whole process. This company see you through start to finish and each part in between. Highly recommend it Like More
Worst place to buy a car, Sunny is who I dealt with he will get you into a car fast but once the papers are signed you can not reach him or anyone through the phone number. I had the car less then a week will get you into a car fast but once the papers are signed you can not reach him or anyone through the phone number. I had the car less then a week when it cost me 300.00 not covered by warranty, and then less then 2 weeks and check engine light comes on, and about 3 weeks later I get a bill for the 407 in the mail for 55.00 dollars. The guy who brought the car to me took the 407 and stuck me with the bill. Now the car is going to cost 1,500 to fix and again nothing is covered I have owned it less then 3 months, and no one will call me back and Sunny just ignores you won't even send me the papers I signed or the warranty papers that I have asked for. If I could give 0 stars I would, avoid this place like the plague Like More
My experience actually purchasing my car was very positive, but I have been trying to get paperwork and a spare key they promised to send me for 2 months now. Sunny and Marco are ignoring my emails. positive, but I have been trying to get paperwork and a spare key they promised to send me for 2 months now. Sunny and Marco are ignoring my emails. If you deal with them, make sure they give you everything immediately because their followup sucks once they have your money. More
Best Experience we had with buying a vehicle! So happy! They delivered our vehicle from Toronto to Ottawa and took care of every single detail! Special Thanks to Sunny! You rock! They delivered our vehicle from Toronto to Ottawa and took care of every single detail! Special Thanks to Sunny! You rock! More
excellent sales and service overall absolutely excellent sales and service overall highly recommend and will definitely refer all family and friends - they have 2 locations in Oakville & absolutely excellent sales and service overall highly recommend and will definitely refer all family and friends - they have 2 locations in Oakville & North York and they service all of Ontario! More
pleasent experience!! Such a pleasant experience to deal with marco, marcello, and sunny. Quick approval on my car loan and delivered the car to my door step within 24 hour Such a pleasant experience to deal with marco, marcello, and sunny. Quick approval on my car loan and delivered the car to my door step within 24 hours. It was beautifully detailed, plated with sticker, and full tank of fuel! Keep it up guys!!! More
Simply the best place to buy a car!! They set me up with the financing and everything! Deal with Marco or Marcello or Sunny! I got my vehicle delivered to me free of charge, 2 sets of keys, full tank of fue the financing and everything! Deal with Marco or Marcello or Sunny! I got my vehicle delivered to me free of charge, 2 sets of keys, full tank of fuel, and a set of winter tires as well! I love the service so much and I love my car!! They get you approved the same day and your driving the same day or next day! They are the most generous and kind dealership you will ever see if your life! 5 stars guys! Keep up the excellent work!! More