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Premier Chevrolet Buick GMC

Windsor, ON

4.4
210 Reviews

500 Division Rd

Windsor, ON

N8X 5C4

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210 Reviews of Premier Chevrolet Buick GMC

August 01, 2025

First time purchasing a vehicle from Premier, very happy with everything, will definitely be referring my family and friends . More

by loisdr60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raphy, Shane, Andre
July 24, 2025

First of all, I want to pay special mention to Andre in parts, for exceptional customer service and attention to detail during a chaotic morning where my battery died leaving my home for a scheduled appoin More

by B.Singer3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre in parts, Randy in service, management and shuttle drivers
Jul 24, 2025 -

Premier Chevrolet Buick GMC responded

Thank you so much for taking the time to share your experience with us! We're especially glad to hear that Andre, Randy, and the rest of our team were able to support you during a stressful morning and turn things around quickly. Providing exceptional service and peace of mind—especially when you're new to the area—is something we take great pride in. Your kind words mean a lot, and we’re grateful for the opportunity to earn your trust. If you ever need anything in the future, know that we're here for you. Welcome to Windsor, and thank you again for choosing Premier Cadillac!

July 21, 2025

Great service, great communication. All work was completed well and in a timely manner. I would recommend them More

by Gstevenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
Jul 21, 2025 -

Premier Chevrolet Buick GMC responded

Hi GStevenson, Thank you so much for your kind words! We're thrilled to hear you were happy with our service, communication, and the quality of the work. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need anything in the future, don’t hesitate to reach out!

July 18, 2025

Good, convenient, but high prices and not easy access these days due to construction in the area. More

by ID
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jul 21, 2025 -

Premier Chevrolet Buick GMC responded

Hi ID, Thank you for your feedback—we appreciate you sharing your experience. We're glad to hear you found our service convenient. The construction in the area is being handled by the city, and while it has caused some delays, we want to reassure you that we’re still open and here to serve you! We truly value your support and hope to see you again soon.

July 16, 2025

The staff was helpful and polite. I appreciate the advice they gave me regarding my suv More

by osubuckeyes38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jul 21, 2025 -

Premier Chevrolet Buick GMC responded

Hi osubuckeyes38, Thank you for the great review! We’re glad our team could be helpful and that you found the advice useful. We appreciate your support and look forward to helping you again in the future!

July 14, 2025

Was treated very well and professionally. Couldn't ask for a better service. Everyone was absolutely fantastic. More

by Richard Fitzwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rohan, Trevor
Jul 21, 2025 -

Premier Chevrolet Buick GMC responded

Hi Richard, Thank you so much for the wonderful feedback! We're thrilled to hear you felt well taken care of and had such a positive experience with our team. It truly means a lot to know that our service made that kind of impression. We look forward to seeing you again!

July 11, 2025

I purchased a used vehicle from this dealership and i had the best experience, Katie was amazing to deal with. I will recommend this dealership to everyone! More

by Chahnaz H.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Katie Reid
Jul 21, 2025 -

Premier Chevrolet Buick GMC responded

Hi Chahnaz, Thank you so much for the kind words! We're thrilled to hear you had such a great experience purchasing your vehicle. Katie will be so happy to know she made a positive impact—it means a lot to the entire team. We truly appreciate your recommendation and hope you enjoy your new vehicle!

July 09, 2025

Service advisor had an attitude. Second time being there and same issue. Manager didn’t seem to care. Had issue the manager said they couldn’t do anything about. Less than 4 min with More

by Robbyj_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
Jul 09, 2025 -

Premier Chevrolet Buick GMC responded

Hi Robby, We’re sorry to hear about your experience and truly regret the frustration it caused. This is not the level of service we aim to provide, and we apologize for both the delay and how your concerns were handled. Your feedback has been shared with our team so we can address the issues internally. While we’re glad GM was able to assist, it’s clear we fell short. If you're open to discussing this further, please reach out to us directly at 519-969-6500 ext. 250 we’d appreciate the opportunity to make things right.

June 30, 2025

I showed up at the dealership with no appointment and they took me in and took care of the problem that I was having with my SUV More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IDK
Jul 02, 2025 -

Premier Chevrolet Buick GMC responded

Hi Sue, Thank you for taking the time to share your experience. We're so glad to hear that our team was able to assist you promptly and resolve the issue with your vehicle - even without an appointment. Providing dependable and timely service is always our goal, and it’s great to know we delivered that for you. Please don’t hesitate to reach out if there’s anything else we can help with. We appreciate your support and look forward to seeing you again!

June 30, 2025

All staff are very friendly and helpful with issues with the vehicle after finalizing the sale More

by allisondu4
Recommend Dealer
Yes
Employees Worked With
Devon
Jul 02, 2025 -

Premier Chevrolet Buick GMC responded

Hi Allison, Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you and provide great support even after the sale. If you ever need anything in the future, please don’t hesitate to reach out — we're always here to help!

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