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Premier Chevrolet Buick GMC

Windsor, ON

4.5
121 Reviews
Call Dealership (519) 969-6000

500 Division Rd

Windsor, ON

N8X 5C4

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121 Reviews of Premier Chevrolet Buick GMC

January 20, 2025

The service provided, this visit, was very good. It was helpful that I brought the vehicle in unannounced and was looked after immediately. When I call by telephone the service department is rarely More

by Allen Plant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Report | Print
January 20, 2025

Awesome service Alisha great to work with she did an amazing job for me ! Thanks More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha
Report | Print
January 16, 2025

The service department at this dealership have been great!! Always courteous and willing to address any concerns I have about my vehicle. More

by dmconnor56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rohan Maharjan, Odane Maragh, Jordan Smith
Report | Print
January 13, 2025

There was a crack on the bumper and the dealership idid not want to fix it the car had not left the lot not impressed with that More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manger , Jordan Smith
Report | Print
Jan 17, 2025 -

Premier Chevrolet Buick GMC responded

Hi John, thank you for bringing this to our attention. We sincerely apologize for the issue with the bumper and the frustration it caused. We take great pride in ensuring our vehicles are in top condition, and we regret that this was not addressed to your satisfaction. We would like to better understand the situation and work towards a resolution. Please contact us directly so we can look into this matter further and ensure your concerns are properly addressed.

January 12, 2025

I will not be back, not satisfied with the service, should look after customers needs More

by p3ziman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Jan 17, 2025 -

Premier Chevrolet Buick GMC responded

Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to better understand your concerns and resolve any issues you encountered. Please feel free to contact us directly at your convenience so we can work towards a satisfactory resolution.

January 11, 2025

I don't like the way they treated my vehicle! They scratched my rear bumper hitch cover. When you drive an escalade and you get a compact car as a loaner of course you feel satisfied. More

by chehab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Smith
Report | Print
Jan 17, 2025 -

Premier Chevrolet Buick GMC responded

Thank you for sharing your feedback. We're truly sorry to hear about your experience and that your vehicle was not treated as carefully as it should have been. We understand how important it is to maintain the condition of your car, and we apologize for any inconvenience this caused. We’d appreciate the opportunity to discuss this further and address your concerns. Please feel free to reach out to us directly so we can make things right.

January 09, 2025

Staff were helpful and friendly . Even though the pressure washer wasn’t working they found a way to clean my vehicle. The receptionist inside at front desk absolutely amazing , alway More

by lindadonnelly01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca receptionist , Jared Sales manager , Sabrina my amazing salesperson . , Jordan Smith
Report | Print
Jan 17, 2025 -

Premier Chevrolet Buick GMC responded

Hi Linda, thank you so much for your wonderful feedback! We’re thrilled to hear that our team was able to assist you and make your experience a positive one, even with the challenges we encountered. We truly appreciate your kind words about our receptionist, Jared, and the team members who helped make your visit enjoyable. It’s always our goal to provide outstanding service, and we’re so glad to know we were able to do that for you. We look forward to serving you again in the future!

January 08, 2025

Michelle and Ronaldo were absolutely amazing to deal with. Easy to work with and made the process painless! More

by Christian
Recommend Dealer
Yes
Employees Worked With
Michelle Taylor, Ronaldo Baho, Jordan Smith
Report | Print
Jan 17, 2025 -

Premier Chevrolet Buick GMC responded

Thank you so much for your kind words! We're thrilled to hear that we were able to make the process easy and enjoyable for you. Your feedback means a lot to us, and we’re grateful for the opportunity to work with you!

January 08, 2025

Thank you Bozena and Alex for the great new to me vehicle. The process was professional and Bozena worked through a couple of hurdles I had for her on the acquisition. It was a great experience ! More

by darryl_ireland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bozena and Alex
Report | Print
Jan 16, 2025 -

Premier Chevrolet Buick GMC responded

Hi Darryl, thank you so much for your wonderful feedback! We're delighted to hear that Bozena was able to assist you in finding the perfect vehicle and work through any challenges. It’s great to know you had a positive experience with us. We truly appreciate your business and hope you enjoy your new vehicle! Feel free to reach out if you need anything else

January 07, 2025

Excellent experience throughout. I dealt with Jerod and Dany throughout the purchasing process and they were both excellent. There are GM cars and trucks all over the place but it' More

by Adam Hagen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerod Hunt, Dany Tomas
Report | Print
Jan 16, 2025 -

Premier Chevrolet Buick GMC responded

Hi Adam, thank you so much for sharing your kind words! We're thrilled to hear that Jared and Dany provided you with excellent service throughout your purchasing experience. We're so glad their efforts helped make your visit memorable. If you need anything else, don't hesitate to reach out. We look forward to serving you again!

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