Premier Chevrolet Buick GMC

I have been going there fir years mind you with different cars.....this was the worst experience I ever had with them ....I waited a day and a half for a simple hour job to fix the power steering leak .....I cars.....this was the worst experience I ever had with them ....I waited a day and a half for a simple hour job to fix the power steering leak .....I tried calling but no answer for the day and a half ....you hit customer service and no one answers ...leave s message and no one gets back to you ...im not impressed! If there was an emergency? There's no way to get through Im sorry 😐 but that's just how I feel....The man I talked to was polite and kind but if I don't need something fixed please don't push it .....Thank you ! More

My last appoitment went very well. New service people are refreshing to meet. Good job fellas. New service people are refreshing to meet. Good job fellas. More

I was treated with such kindness and respect here. I was welcomed with a smile and treated with hospitality. My sales associate Bozena was very knowledgeable and understood what I was looking for. I w I was welcomed with a smile and treated with hospitality. My sales associate Bozena was very knowledgeable and understood what I was looking for. I was made to feel comfortable and respected. My entire experience was top notch. More

Rude, incorrect information, misdiagnoses-checking wrong part, not listening to client, several appointments to fix part, not listening to client, several appointments to fix More

They get your car in on time and the service was done in a timely manner . Dropped me off at home and picked me up to get my car after the service was done. I couldn't ask for any better . a timely manner . Dropped me off at home and picked me up to get my car after the service was done. I couldn't ask for any better . More

Car still not repaired Needs to go back a third time as work was not fixed the first or second time work was not fixed the first or second time More

The service was acceptable. Not amazing but also not terrible. The person at the service desk was polite, not overly friendly, but he did his job. There is room for improvement Not amazing but also not terrible. The person at the service desk was polite, not overly friendly, but he did his job. There is room for improvement at this dealership. More

Advisor was very friendly and prompt with service as well as tech story very thoughrough of complaint as tech story very thoughrough of complaint More

A new dealership to me and very pleased with the service and the time that they said it would be ready was right on time. and the time that they said it would be ready was right on time. More

The literal worst experience I’ve ever had in my life. I bought my first vehicle from them $82,000 paid cash (sales rep was great). The remainder of the experience was a disaster which lead to a pocket fu I bought my first vehicle from them $82,000 paid cash (sales rep was great). The remainder of the experience was a disaster which lead to a pocket full of lies, delayed delivery, being treated like xxxx from the finance manager due to not wanted extender coverage - she then called my insurance company and told them she represented me and to cancel my insurance causing us to not have a vehicle for 10 days finally after that I re stated the insurance on my old vehicle which cost me a fee. One year later because I liked the first part of my experience with the sales rep I went back to him assuming all the issues the first time were from the manager. Leased a truck ($18,000) and again a Landry list of problems - mainly: they told me I could have the truck immediately but I would just have to bring it back for 2 hours to fix a scratch so I wouldn’t be dinged for it upon return, no problem I’ll bring my laptop and get some work done. They ended up keeping it for a week then which I was out of town so I couldn’t pick it up for two weeks, the loaner vehicle they gave me had a foul smell of cigarettes and had enough gas to get me less than 5km as I was on my way to work and already rushed. this entire time they kept the truck from me they were charging me for the lease and would not reimburse me or make up for anything that had happen. I WILL NEVER BUY A VEHICLE FROM THEM AGAIN. Your loss, I spend 100k on vehicles for the first and last time. More