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Precision Hyundai

Calgary, AB

4.6
694 Reviews

130 Glendeer Cir SE

Calgary, AB

T2H 2V4

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Showing 694 reviews

April 21, 2014

WORST SERVICE I HAVE EVER HAD - DO NOT GO HERE I have had the worst experience with this dealership. I seen a beetle online and was promised it was in great condition like new. Many promises were m More

by edmonton564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Robinson, Omar Taha
Jul 24, 2014 -

Precision Hyundai responded

This is a most unfortunate situation that occurred at our store. Precision Hyundai prides itself in our professionalism in how we interact in every way with our customers. The purchase of a Pre-Owned vehicle always requires due diligence on an organization as well as the purchaser, this even more so when the purchase of a vehicle is conducted “sight unseen”. Precision Hyundai markets all of our Pre-owned vehicles with full transparency. Multiple photographs are taken of each vehicle from many different angles to capture a complete and accurate visual understanding of the vehicles current condition. Although many flaws of a vehicle will be shown in these photo’s it’s clear that not every flaw is seen. There was NO attempt to mislead or misrepresent the condition of this vehicle. However, upon arrival and a visual inspection was completed, it is clear that our assessment of the vehicle in question was different than that of “edmonton564”. Once this issue became apparent, Precision Hyundai immediately offered to terminate the transaction. It was clear that if “edmonton564” had the opportunity to view the vehicle she would not have entered into the contact as it had been structured. Attempts were made by both Precision Hyundai and “edmonton564” to come to a mutually acceptable resolution trying to move forward with the purchase. However an agreement was not possible. We acknowledge that our process to have the vehicle ready fell short. Items such as window tinting, 3M application and an interior clean of the vehicle failed to meet the promised time for delivery. We have since changed how the delivery information is communicated. We would recommend that if at all possible, anyone purchasing a vehicle from a remote location should have a friend or family member view the vehicle on your behalf prior to making the decision to travel. This reduces the potential of misunderstandings of this nature.

April 07, 2014

Highest Recommendation I have been dealing with Precision Hyundai for over 10 years and have never had a problem with the product or service. They never try to push unneces More

by KarenCowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 01, 2014

Wonderful Experience My husband and I bought a Santa Fe 2014, and I can say from the beginning the attention was extremely good, our sales representative Voitek was accura More

by YeirysGerder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 19, 2014

Very nice experience. Extremely friendly service. And very patient...I was in there 4 weekends in a row trying to decide....and great price! I would recommend this dealership to anyone interested in buyi More

by Squirrel79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 10, 2014

I was very surprised at the negative reviews. We bought a Santa Fe new in 2006. My wife and I have had an outstanding experience with Precision. We have dealt with Sean, a service manager there for several More

by mikefp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Robinson
February 14, 2014

The dealership and employees were respectful and helpful when approached. It was easy to have a conversation that didn't involve cars and prices so it is easy to make friends and respond in a positive light More

by Charleneb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Staseson, Dusty W. O'Neill
February 06, 2014

Dusty ONeil is very knowledgeable and it is easy to see that he cares a great deal for his clients he will go that extra step to make sure you are satisfied, The credit staff really try to do their best , More

by fredschacter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Robinson, Dusty W. O'Neill
January 08, 2014

I have been to Precision Hyundai about three times now for work on my car. Every time they are extremely helpful and get me through as fast as they can, but not at the expense of service. All the people w More

by ifrit1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jo-Ann
December 12, 2013

I bought my used genesis coupe from precision hyundai. I knew what I was looking for and had searched for it for awhile. I showed up un-announced at the dealership when I found it on line. I was met by Ch More

by trimdude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Shawn, Omar, Omar Taha, Chris Grace
December 10, 2013

We had a mechanical problem with our Sante Fe while we were on a road trip this October. When we returned, we wrote a letter to Precision Hyundai about our experience. We were especially concerned becau More

by CMci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Staseson, Trevor Staseson