Precision Hyundai

I was very surprised at the negative reviews. We bought a Santa Fe new in 2006. My wife and I have had an outstanding experience with Precision. We have dealt with Sean, a service manager there for several Santa Fe new in 2006. My wife and I have had an outstanding experience with Precision. We have dealt with Sean, a service manager there for several years and couldn't be more pleased. The warranties have been honoured when required and repair costs have been very fair and fully explained when requested. Also we have, without exception, had very friendly experiences with Reception staff at the Service desk. More

The dealership and employees were respectful and helpful when approached. It was easy to have a conversation that didn't involve cars and prices so it is easy to make friends and respond in a positive light when approached. It was easy to have a conversation that didn't involve cars and prices so it is easy to make friends and respond in a positive light. More

Dusty ONeil is very knowledgeable and it is easy to see that he cares a great deal for his clients he will go that extra step to make sure you are satisfied, The credit staff really try to do their best , that he cares a great deal for his clients he will go that extra step to make sure you are satisfied, The credit staff really try to do their best , always courteous and friendly. Andrew Robinson, runs a tight well manned ship More

I have been to Precision Hyundai about three times now for work on my car. Every time they are extremely helpful and get me through as fast as they can, but not at the expense of service. All the people w for work on my car. Every time they are extremely helpful and get me through as fast as they can, but not at the expense of service. All the people working here appear to be one big family and I don't get the feeling that they are just in it for the money, but are actually caring towards the customer and about doing the work for a great price. One example was today, when I had to get some minor work done on the car. They did not have the parts in store, but did what they could. They stated I did not have to pay, and just pay when the parts ordered arrive. Any other dealership would have charged me at least $100 just for the 1 hour work. I would definitely recommend using Precision Hyundai as they really do appear to care about the customers and doing a great job. More

I bought my used genesis coupe from precision hyundai. I knew what I was looking for and had searched for it for awhile. I showed up un-announced at the dealership when I found it on line. I was met by Ch knew what I was looking for and had searched for it for awhile. I showed up un-announced at the dealership when I found it on line. I was met by Chris, who immediately knew which vehicle I was searching for and quickly went to get the keys. After seeing that the car was what I wanted (minus heated seats) and took I it for a test drive, we began to talk price and trade-in. Omar came out to appraise my trade in. They ended up giving me more for my clunker than I thought it was worth and even got heated seats installed in my genesis for a modest price!!!! I've been back for service and Shawn was very helpful and didn't try to sell me anything I didn't need. More

We had a mechanical problem with our Sante Fe while we were on a road trip this October. When we returned, we wrote a letter to Precision Hyundai about our experience. We were especially concerned becau were on a road trip this October. When we returned, we wrote a letter to Precision Hyundai about our experience. We were especially concerned because the warranty expired 2 weeks before this happened. We were extremely pleased with the timely manner in which Precision contacted us and addressed our issue. Trevor was both professional and knowledgeable and dealt with our problem to our satisfaction. Thank you Precision Hyundai C. McI More

I have nothing but fantastic things to say about Precision Hyundai. I have now purchased four different cars from them over the years. They have negotiated fairly with me and provided me with reas Precision Hyundai. I have now purchased four different cars from them over the years. They have negotiated fairly with me and provided me with reasonable trade-in prices. Even though the vehicles I have purchased were not Hyundais, they have stood behind the product and provided me with excellent service if I've had to bring the vehicle back for some maintenance issue. In terms of customer service, they have gone out of their way to ensure we were inconvenienced as little as possible, making room for us when we had an urgent situation and even providing us the use of their own vehicles while ours were being dealt with. I would not hesitate to recommend Andrew and his team. More

I recently purchased a pre-owned Mercedes GL350 from Precision Hyundai and I found the experience to be exceptional. Their facility at the Glenmore Auto Mall is a top tier operation. Pre-owned Sales Man Precision Hyundai and I found the experience to be exceptional. Their facility at the Glenmore Auto Mall is a top tier operation. Pre-owned Sales Manager Omar Taha has sold us several vehicles and we find him to be very professional and efficient to work with. He was able to find us this vehicle after several years of looking. From the test drives to the final negotiations, my wife and I were very comfortable dealing with him. The admin staff was also extremely helpful with registration and the after market warranty - we experienced a VIP service level from their whole team. I would also recommend Precision's service department to anyone as we have found Sean Robinson and his staff to be knowledgeable, honest and extremely dedicated to high quality customer service. Bravo Precision Hyundai, you guys are a refreshing highlight in what can easily be a logistical challenge for a busy family. More

We set up an appointment to do a test drive on a Jeep Grand Cherokee at Precision Hyundia with Chris. What a BIG Mistake setting up an appointment was!!! They knew the exact time we would be there and wh Grand Cherokee at Precision Hyundia with Chris. What a BIG Mistake setting up an appointment was!!! They knew the exact time we would be there and what vehicle we were coming to look at. They have this pressure scam thing that they appear to like doing. They tried their hand at acting but would not recieve a Oscar in our books. When we arrived we went into the building. The feelings of the term "slimy salesman" washed over me. At first I wasn't sure why but by the time we walked out of there I knew exactly why. When we arrived we were told that Chris was busy at the moment with a lady that was interested in the same vehicle as us. They had about 5 others salesmen there that weren't doing anything so I'm not sure why one of them wasn't dealing with her seems how Chris knew we were coming. To us it was funny that Chris was the only one busy. We had to wait about 10 minutes for him. Finally we go on the test drive. It took about 10 minutes. That was the only good experience we had at this place. We get back from our test drive with Chris and wouldn't you know it, the husband of the lady I spoke about earlier was now all of a sudden at the dealership. The wife had already left and then the husband shows up 10 minutes later. I don't know what couple goes to look at vehicles at different lots 10 minutes apart. Usually they look together. Oh yes and I might add that this husband looked like one of the salesman there himself. Now comes another horrible acting performance by all of the salesmen as they tried to inform Chris that the husband was here. They tried to pretend that they were telling him secretively but yet loud enough for us to hear so we would feel pressured to commit. Chris our salesman apologized for what had happened but it just all seemed so scripted. Then to top it all off instead of the salesman talking with the husband in one of the offices he decides to do it right outside the office we were in. Me and my husband assume that this scam must work on some people. They almost had us. We did feel the pressure to buy before someone else got the vehicle. But thank goodness for Omar, he really helped us to make our decision and walk before it was to late. This is where we start dealing with Omar. We both know that our vehicle isn't brand new and didn't expect a brand new price for it. I'm sorry but how can you appraise a vehicle without even going out and looking at it, peering out the office window doesn't count. Omar starts off by telling us that our vehicle is really not worth much but then all of a sudden he goes "oh I thought it was a Denali but it's just an Envoy that means it's worth even less". Denali is a finishing package on a vehicle not an actual vehicle itself. That's the vehicle savvy kind of person I want appraising my vehicle. He was just so full of himself and tried to talk down to us. He had about 5 minutes of our time and we were out of there for good. Thank you Omar and the rest of the staff for helping us not make a huge mistake and purchase from your dealership. All I can say is that I feel for the poor janitors that have to clean up the slime from these salesmen at the end of the day. More