Precision Hyundai
Calgary, AB
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I'm sure we'll be back again :) This is our 3rd new vehicle from Precision Hyundai in the past 10 years and we like shopping here. Dusty has sold us all 3 and is very knowledgable an This is our 3rd new vehicle from Precision Hyundai in the past 10 years and we like shopping here. Dusty has sold us all 3 and is very knowledgable and easy to work with. I had to wait for my car to arrive at the dealsership, but it came on time and they got me in ASAP as I was without a car. The finance girl, Lisa, was very funny and relaxed to deal with. Who knew that spending $18,000 could actually be fun!! More
SECOND NEW CAR I had purchased a new Hyundai in 2006 and was ready to buy another one, and of course it would be a Hyundai again. Wanted a 4 door this time as I seem I had purchased a new Hyundai in 2006 and was ready to buy another one, and of course it would be a Hyundai again. Wanted a 4 door this time as I seem to drive others around that are a bit older and knew this would make it much easier for them to get in and out. Am TOTALLY delighted with my (actually 5 door) Accent and love the new color, coffee bean pearl. Have had so many great comments on it........... bought a 6 speed stickshift and it feels nice and sporty, Had seen Dusty O'Neil around the dealership various times but this was my first chance to buy from him and I was completely comfortable with him and pleased with our interaction. Not a 'pushy' guy in any way, but seemed to look out for my best interests and guided me in making the right choices. In fact, I told him to pretend I was his Mother, and treat me accordingly.......... he was wonderful!!! Would recommend Dusty without any hesitation whatever.......... Lisa was amazing as she carefully explained the financial part and we had a LOT of fun together!!! She really knows what she's talking about and made it easy to understand. More
Sales Staff Friendly. Kept me up to date on delivery date as well reviewed sales agreement. Quick to record paint flaws and deal provide feedback to service depar Friendly. Kept me up to date on delivery date as well reviewed sales agreement. Quick to record paint flaws and deal provide feedback to service department. More
Outstanding I was replacing my 2011 Highlander due to a write off. The salesperson , Mike Phan, and his outstanding customer service won over Toyato salesperson. I was replacing my 2011 Highlander due to a write off. The salesperson , Mike Phan, and his outstanding customer service won over Toyato salesperson. Everyone i have dealt with has been great. I was told by my daughter that this dealership has excellent service department so I went there instead of the dealership on McLeod near Anderson which is closer to my house. Therefore, went there and met Mike. More
Very thorough The staff was friendly and knowledgeable. If Lorence didn't know an answer to a question he promptly found out. Everyone took their time ensuring I ha The staff was friendly and knowledgeable. If Lorence didn't know an answer to a question he promptly found out. Everyone took their time ensuring I had all the information needed to make a proper decision as to what car was right for me. Well done. More
My Interrogation at Precision Hyundai I just visited this dealership today, and I have never been so insulted in my life. I went in with my fiance, we test drove a car, the salesman was fi I just visited this dealership today, and I have never been so insulted in my life. I went in with my fiance, we test drove a car, the salesman was fine, not overly knowledgable, but good enough. Then we went into the office to look at pricing. Now, we just sold our house and I am ready to drop $20,000 in cash on a car, or finance. We asked what the price difference would be and what a monthly payment would be vs just paying in full and being done with it. I just wanted to know what would be better...... that's all. So the salesman went to grab a quote.... then in walks the Finance Manager, or so he introduced himself as. Right off the bat, it was an interrogation. He sits down and says "I'm going to tell you how things work around here...." Are you kidding me? Then he goes, he isn't going to waste his time getting us a quote until he knows what we can pay. So he asks and my fiance points at me, because I am the household money manager. I was so offended already I told them that I wasn't really convinced that I wanted to buy a car there. So he pitched it... Hyundai is great... blah blah. Then my fiance went to say what he was comfortable to pay.... and no joke, his reply was "I'M NOT GOING TO LISTEN TO YOU, I'M GOING TO LISTEN TO HER...." UMMMMM YOU'RE KIDDING, RIGHT? We are a couple, I told him. It is our money. So he starts going "I'm confused......" How, you don't need to be a rocket scientist, we are a couple. It is our money. If he has something to say, he can say it. AND THE INTERROGATION from the start was unnecessary. So, sorry, Mr. Salesman, your "FINANCE MANAGER" lost you a sale. Because that disgusting behavior isn't going to sell cars. I know how money works, thanks. I don't need you to explain "how things work around here?" I'll take my $20,000 somewhere where people will respect me. I'm not going to listen to you.... that's the kind of service you get at Precision Hyundai. More
Knowledgeable, Friendly Staff! A Pleasant Experience! Our experience with Precision Hyundai was excellent and very pleasant! From first our first visit to the dealership to when we finally picked up our 2 Our experience with Precision Hyundai was excellent and very pleasant! From first our first visit to the dealership to when we finally picked up our 2015 Santa Fe Limited, all the staff we dealt with were very friendly and helpful. The knowledgeable sales staff, Mike Phan and Jesse Wong, were great. We never felt any pressure from them to purchase a vehicle. They let the quality of the vehicle do the sale but they were there to answer all our questions to our satisfaction. Once we made the decision to buy, Jesse started the process quickly and efficiently. Lovelyn Biglete in Finance was superb. She clearly explained the warranty options offered which made our decision easy to select what we needed. Jesse did a great job explaining all the car features when we collected it. After picking up the vehicle I noticed a wind noise but that was quickly resolved after the technician Tom, who accompanied me on a drive, identified it was due to the roof rack railings. Overall, our decision to buy a vehicle from Precision Hyundai was an excellent one and we recommend to anyone, who is looking to purchase a vehicle, to visit Precision Hyundai due to their professional, knowledgeable, friendly staff and excellent product! More
A very positive experience We were looking to trade up to a new Elantra but the car we were originally looking at ended up being out of our budget range. Because of this we wer We were looking to trade up to a new Elantra but the car we were originally looking at ended up being out of our budget range. Because of this we were resigned to staying with our 2010car. Dusty, however, was able to work out a deal that put us into a new car with a lower monthly payment and included a bumper to bumper warranty for 8 years. Thanks to his knowledge and experience we came away once again with a very positive attitude toward Precision Hyundai. More
Great dealer service and fantastic sales people This is my 3 rd car I have purchased from Dusty and like always, his service levels are a 6 star rating. Just drove home my new 2015 genesis coupe and This is my 3 rd car I have purchased from Dusty and like always, his service levels are a 6 star rating. Just drove home my new 2015 genesis coupe and it was in perfect condition when I picked it up and it was already to go when I arrived an hour early. Overall, I would highly recommend Dusty and his team for a great new car experience. More
Great Customer Service! I went to Precision Hyundai because that is where I had purchased my last two vehicles. I was shopping for a new vehicle because my old one was writte I went to Precision Hyundai because that is where I had purchased my last two vehicles. I was shopping for a new vehicle because my old one was written off due to an accident. The sales and finance people understood my situation and helped me get a new car in less than a week. I started my shopping here and then went to several other dealerships in the same weekend to check out my options. I received the best service from Precision Hyundai and in the end was most comfortable purchasing a vehicle from them. My sales person Robert was fantastic and a pleasure to deal with. More