Precision Hyundai
Calgary, AB
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An excellent new car purchase experience at Precision Good morning Andrew, RE: Purchase of Hyundai Sante Fe Sport 2016 I enjoyed meeting you yesterday afternoon. I was asked by Robert Koonin to fill ou Good morning Andrew, RE: Purchase of Hyundai Sante Fe Sport 2016 I enjoyed meeting you yesterday afternoon. I was asked by Robert Koonin to fill out a sheet of paper telling you about our experience at Precision Hyundai. There was not enough room on the piece of paper, so I have reverted to emailing you instead. I have also taken the liberty of cc-ing my comments to your team players that helped us. Well, here goes!! Robert was extremely helpful and knowledgeable in answering our questions about the Sante Fe. We had made the tough decision to sell our ML350 Bluetec 2012 Mercedes and replace it with a Hyundai Sante Fe Sport 2016. Having been a Mercedes owner for the past 35 years plus, it wasn’t easy. We enjoyed the test drive in the Sante Fe Sport and found it to handle well and have enough power. We were keen to get a good price for the ML, and unfortunately Robert could not offer us what we wanted. He suggested we try Kijiji and gave us some good advice about how to go about doing this. We also looked at the option of a trade in. Unfortunately you were not able to offer us what we wanted. We left your dealership with the intent to sell the car on Kijiji. Robert followed up with us the next day, asking if we could make the time to pop in and chat with the sales manager. We did this on Wednesday 21st October. This is when we were introduced to Ozzy. Now, he is something else!! He looks just like a really good friend of ours. We connected well and bantered back and forth. He was very pleasant, and between Robert and Ozzy we narrowed the gap and ended up with a deal. Along comes Lovelyn !! What a lovely lady. Once again we connected really well and actually enjoyed doing all the “nitty gritty” paperwork. She was great in explaining all the options. We ended up getting just about everything !! A very low key professional saleswoman, who knows her stuff. We appreciated being able to use our credit card for the whole transaction. Yesterday we arrived to collect the car. Robert was there to greet us and was excellent. We could not have wished for a better salesman. He knows his stuff and showed us all that we needed to know about the car. The handover was excellent. This man is a keeper, as are the rest of your team. We are proud to say that we have a lovely car with everything that we could wish for – Full warranty for 160,000km, winter tires, tow hitch, 3m protection, and on and on. We now look forward to “post purchase” service and client care. If what we have experienced so far is anything to go by, we are in for a treat with your service department. Well done in running a top notch business. A very satisfied client and his wife. Sincerely Tony and Ariën More
Best Dealership in Calgary - Staff Amazing! Recently purchased the Elantra from Precision Hyundai. What an amazing dealership, the staff are very dedicated, loyal, nicest, and go beyond what Recently purchased the Elantra from Precision Hyundai. What an amazing dealership, the staff are very dedicated, loyal, nicest, and go beyond what is expected to their customers. We were impressed from the moment we walked in. We have found the right place in Calgary to go to when we need another car! More
Absolutely amazing dealership! This is my second car from Precision. I came back to this dealership for the amazing service and people and I wasn't disappointed. From sales to fin This is my second car from Precision. I came back to this dealership for the amazing service and people and I wasn't disappointed. From sales to finance and delivery it was a A+ experience. I never felt like just another sale, was made to feel important. Every time I had to go into the dealership I was greeted by Ozzy, he always made a point of coming over and talking to me. Bill was tentative to my needs and never put any pressure on me. Overall it was an amazing car buying experience!! More
Great Experience I recently bought a Hyundai Tucson at Precision Hyundai. Lorence was most helpful throughout the process. He was very knowledgeable about the features I recently bought a Hyundai Tucson at Precision Hyundai. Lorence was most helpful throughout the process. He was very knowledgeable about the features, trim levels and other details of the Tucson and he was also very patient with my many questions. Lorence took a good deal of time to review all the different controls in my new Tucson when I came to pick up the vehicle. He never seemed rushed or too busy to answer my questions. I greatly appreciated his professionalism and would certainly not hesitate to recommend him to prospective customers. More
Amazing, made me confident in my first big purchase! I worked with Robert Koonin and Terrilyn Anderson on the purchase of my 2015 Hyundai Tuscan, I was really nervous because it was my first big purchase I worked with Robert Koonin and Terrilyn Anderson on the purchase of my 2015 Hyundai Tuscan, I was really nervous because it was my first big purchase. I recently moved away from my home town and had really always depended on my dad for helping me with my car issues. Once I moved a province away I was nervous about my car troubles. I felt very anxious anytime anything went wrong with my older vehicle because I didn't have the same support system as back home. When I went into Precision Hyundai I was nervous. Robert treated me like a daughter and made sure I had all the information without once making me feel pressured or overwhelmed. At the end of the day I have a beautiful reliable car with 6 year roadside assistance that not only gives me HUGE piece of mind but allows my mom and dad comfort knowing I'm much safer. Terrilyn in finance helped me getting pre-approved on my loan so quickly and also helped recommend a great and less experience insurance broker. Terrilyn also helped make sure I had the right coverage incase of accident resulting in job loss and added in some bonus coverage for me without cost. Honestly I never thought the whole process would be so painless and exciting. I am forever grateful for your amazing staff. I would recommend anyone who is looking for an amazing dealer to work with there team and especially with Robert and Terrilyn. Thank you so very very much your extremely overly satisfied Codi Nablo More
Unbelievably awesome I feel very fortunate to have gotten Lorence Bouvier as a dealer representative for Hyundai made sure I understood everything even though I had to ask I feel very fortunate to have gotten Lorence Bouvier as a dealer representative for Hyundai made sure I understood everything even though I had to ask a couple of times very patient very thorough very knowledgeable would recommend to anybody. More
Excellent service Chung joon is really kind. He knows about cars really well and is very professional. Whenever I asked car related- questions, he was able to answer th Chung joon is really kind. He knows about cars really well and is very professional. Whenever I asked car related- questions, he was able to answer them all at no time. I would definitely recommend him if there was anyone looking for buying a Hyundai in Calgary. More
This dealership had excellent customer service. Everyone is very friendly and helpful. I've been going to them with my services for about 6 months now and I've had nothing but good service every tim Everyone is very friendly and helpful. I've been going to them with my services for about 6 months now and I've had nothing but good service every time I go. I just bought a new car and because of the employees, everything went super smoothly and I came out completely satisfied. More
New Santa Fe Had a great time dealing with Dusty at your shop when we were looking to buy our new vehicle. I have to admit most of our time looking over the Hyunda Had a great time dealing with Dusty at your shop when we were looking to buy our new vehicle. I have to admit most of our time looking over the Hyundai's was done at Calgary Hyundai and we would liked to have bought there as our sales rep. Rebeca was awsome! But they did not have the model and color we were after! When Dusty introduced himself to me it was apparent he new the product even a little better and allowed us to get just a little bit more comfortable with our decision to buy a new vehicle, Everyone down at Precision was great to deal with. Thank You! Rex Fisher More
Not that scary! After reading some of the previous reviews, I was a bit worried. I shouldn't have been. My experience at Precision was completely first rate! Ozzi After reading some of the previous reviews, I was a bit worried. I shouldn't have been. My experience at Precision was completely first rate! Ozzie greeted me pleasantly and took me to Joon's office. Joon Chung was great from start to finish. I'd give him my highest recommendation! Lovelyn Biglete led me gently into the strange world of Finance, and Harry Loewen ably guided me out. And, to top it all, I love my new Elantra Sport! Bob Trueman More