Precision Hyundai

Overall Poor customer service. They don't provide high quality customer service. An indifference to the needs of customers. Buy a car in winter season but no winter tires, no rubber floor mats. quality customer service. An indifference to the needs of customers. Buy a car in winter season but no winter tires, no rubber floor mats. More

This is the best dealership for me. If I will buy my next vehicle it would be from precision Hyundai because they take good care of their customers. Customer service is excellent and the staff are nice and v vehicle it would be from precision Hyundai because they take good care of their customers. Customer service is excellent and the staff are nice and very helpful. I was once had a problem with my steering and brought it to Hyundai gallery, and the service advisor Melissa mentioned about a diagnosis fee of $1++.00 knowing that my vehicle is under warranty she pushes me to have it checked with the guarantee that she will waive the diagnosis fee when they find out what’s wrong with the steering assembly. So after doing some road tests they confirmed that there was really a clunking noise under the steering column. Here comes the disappointing part now, Melissa the service advisor was telling me that she will pass the issue to Hyundai Canada and charging me $100plus for the diagnostic fee but after almost 2 years she never get back to me. So I decided to get help from precision Hyundai and they were so very generous to address my concerns. They diagnosed my vehicle and there was like a $60+ diagnostic fee but waived right away and ordered for the parts needed in my vehicle. Jackie set me up for a follow up appointment to have the parts installed. everything was done smoothly free of charge since my vehicle is under warranty. By the way this is not only the first time that precision Hyundai rendered help to me, it’s my 3rd great experience with them. Amazing Hyundai dealership, I will have all my maintenance services performed by them and get all the parts That I will be needing from them in the future. I may also get another vehicle from them if I needed to . Thanks precision Hyundai More

Sales and service departments are second to none. Great staff. Always informative and helpful. Sales staff is no pressure. Service department always informs before beginning work and helps layout a road m staff. Always informative and helpful. Sales staff is no pressure. Service department always informs before beginning work and helps layout a road map for completing all maintenance items More

I had a couple of issues regarding my new 2021 Elantra. Those issues were addressed to my satisfaction. The service advisor showed me a few features that I was not sure as to how they worked. I’ve been dea Those issues were addressed to my satisfaction. The service advisor showed me a few features that I was not sure as to how they worked. I’ve been dealing with Precision Hyundai since 2008 when I owned my 2008 Accent. I’m very pleased with the services provided to me! Thank you for your interest in my opinion! Sandra Wilson More

After my current car was totaled, Very stressed about looking for replacement vehicle.Found a vehicle on their website. Phoned and made an appointment with Billy. Made me feel very comfortable answer looking for replacement vehicle.Found a vehicle on their website. Phoned and made an appointment with Billy. Made me feel very comfortable answered all my questions. Paige and Omar used their expertise to make the purchase as painless and stress free as possible. More

I had a frustrating issue with my vehicle but Hundai tried their best to fix the issue and keep it under warranty . Overall I am happy with the customer service I was given and would recommend them . Ja tried their best to fix the issue and keep it under warranty . Overall I am happy with the customer service I was given and would recommend them . Jared in Service was super friendly and had great communication! Never was left hanging and the phones were always answered within 2 rings . More

I recently purchased a used Toyota from Precision Hyundai and the sales and finance service were excellent. I would highly recommend Precision Hyundai to anyone looking for a vehicle. They are not pushy or c and the sales and finance service were excellent. I would highly recommend Precision Hyundai to anyone looking for a vehicle. They are not pushy or cold like many other dealerships, they seem to be genuinely interested in helping you find the right car. Even our 9 year old said "I like Precision Hyundai, they are so nice". In our experience this is the best Dealership in Calgary! More

Always friendly and efficient with service. I wait for my vehicle and it is often ready earlier than promised. Love the complimentary car wash and vacuum. vehicle and it is often ready earlier than promised. Love the complimentary car wash and vacuum. More

Our purchasing experience was great. However, we did not know Hyundai Canada (and Kia) were terrible when it comes to parts. We had to wait 3 months to get the snow tires. By then we had been in an accide know Hyundai Canada (and Kia) were terrible when it comes to parts. We had to wait 3 months to get the snow tires. By then we had been in an accident. The car sat at the autobody for 2 months because the parts were "delayed." Finally I contacted Precision. Matt was very helpful. They took the part off one of their own vehicles to expedite the repair. While I would not recommend Hyundai products, if you are interested in purchasing a Hyundai, I would recommend Precision. More

I recently took my daughters 2008 Hyundai Sante Fe into Precision Hyundai service department to have assess why the airbag warning light was on. We needed this problem resolved as she was selling her vehic Precision Hyundai service department to have assess why the airbag warning light was on. We needed this problem resolved as she was selling her vehicle. The dealership was very clean and the staff were friendly. I was advised that there would be a charge of one hour labor or $160.00 for the assessment to which I agreed. When the assessment was completed I was that the clock spring was defective. The service advisor advised me that they could "pop the old one back in" as the airbag would function properly and I would just pay the $160.00 for the assessment. She then advised that if I wish to have them replace the clock spring I would be charged an additional hour of labor (plus the cost of the clock spring). As I needed the work completed I agreed but I ask to speak with the service manager as there was no more work involved in putting in the new part then replacing the old. The Service Manager was very indignant stated that Precision Hyundai has a policy of charging the full amount permitted. While I understand this policy the one hour of labor had already been billed for the assessment. In my opinion this was a blatant case of double charging for labor. I am very dissatisfied. More