Precision Hyundai
Calgary, AB
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Nothing was explained to my daughter for the findings of the full service that included the breaking pads/discs, cabin filter and tire rotation in addition to the oil/filter change. the service was poorly the full service that included the breaking pads/discs, cabin filter and tire rotation in addition to the oil/filter change. the service was poorly managed and the technician didn’t have the decency to walk her through what’s working well or not working quite well with her Hundai Kona. More
My experience at Precision Hyundai as been very positive. All the personnel was courteous et welcoming. Mr O'Neil gave a thorough explanation of the vehicle I purchased. He was also attentive and patient All the personnel was courteous et welcoming. Mr O'Neil gave a thorough explanation of the vehicle I purchased. He was also attentive and patient when demonstrating the use of all the controls. Yes, I would enjoy dealing with this dealer again. Thank you. More
I have purchased three Hyundai vehicles and used two different Hyundai dealerships in Calgary on each occasion, changing each time because of the poor service received from them. I hoped for it to be different Hyundai dealerships in Calgary on each occasion, changing each time because of the poor service received from them. I hoped for it to be “third time lucky” trying Precision Hyundai and I have been blown away by the difference here at Precision. They are straightforward and do not muck you about. They offered a good price first time for my trade in - unlike another dealership, whom we enquired at for a specific color of vehicle, who offered us $5000 less for our trade in! And then constantly texted us within days saying that they had found more money for our trade in! We would not have touched this dealership anyway given that they also lied to my daughter when she purchased another new vehicle telling her she could not refund her unused warranty when she bought another new car with a new warranty (we now find out that she should have been refunded - theft in my book) we will be dealing with this at that location very soon and leaving them a “wonderful” review when we have our refund. Anyone, who is looking for a great car for a great price, with amazing customer service from a dealership that is Honest and Reliable, look no further than Precision Hyundai, you will not be disappointed. Unlike others they do not ignore you after you have signed on the dotted line and their great customer care continues on. More
Never have any issues with the service at this dealership. work is always done on time and car is ready before I am in most cases. Sam the shuttle driver is always fantastic, and the people I deal dealership. work is always done on time and car is ready before I am in most cases. Sam the shuttle driver is always fantastic, and the people I deal with in the shop are always good! More
Called to book appointment, no one answer the pone, connected voice mail, being asked to leave a message and will get call back before the end of the day. no body call me back at all. very disappointe connected voice mail, being asked to leave a message and will get call back before the end of the day. no body call me back at all. very disappointed. The same thing happened a few times. very bad customer service. More
We purchased a used car. They make the experience enjoyable. They listen closely. The first car they showed us is what we bought. We are thrilled to recommend Precision Hyundai to our friends. enjoyable. They listen closely. The first car they showed us is what we bought. We are thrilled to recommend Precision Hyundai to our friends. More
Great at selling vehicles. Service is OK unless you have a problem. AC not working - parts back ordered 4-6 weeks - Service Manager tells me to contact Hyundai - how about customer advocacy. New vehicles a problem. AC not working - parts back ordered 4-6 weeks - Service Manager tells me to contact Hyundai - how about customer advocacy. New vehicles continue to be produced and sold - it appears to me that neither Hyundai nor Precision care about the buying customer once the vehicle is out the door - I had a much better experience with local Ford dealer, More
when inquiring about the vehicle we were interested in the online help was wonderful and courteous. booking an appointment Ali Hammoud contacted me to confirm booking and was very helpful and friendly the online help was wonderful and courteous. booking an appointment Ali Hammoud contacted me to confirm booking and was very helpful and friendly in our appointment the location was clean and understood physical distancing very well. Ali asked us what our interests were and showed us a number of vehicles to get a better understanding of what we wanted. we test drove a couple of vehicles to also get the feel of the car we wanted. Ali was very helpful and willing to show us other options..we spent over 3 hours to make our final decision Ahmed Mansour was very helpful and informative as well helping Ali with questions that were more complex when explaining the vehicle we finally chose understanding our financial requirement and matching our vehicle to the finances. when finalizing our finance and payment plan Billy Mansour was very helpful and explained the payment plan fully. and was able to setup the required financial institute with us. We came back to pickup our new 2022 Hyundai Tucson Preferred a couple of days later fully cleaned and licensed with our plate. Ali took the time to explain many of the new electronic features and other new options of our new Tucson. We had a wonderful experience at Precision Hyundai and would highly recommend them More