Precision Hyundai

Terrible customer service. First time Hyundai owner- booked an appointment for a level 1 service. Took over 2 hours and they claimed I chose level 3 service which is wrong. Cha First time Hyundai owner- booked an appointment for a level 1 service. Took over 2 hours and they claimed I chose level 3 service which is wrong. Charged me over $400 more than level 1. Was supposed to get a free car wash but never did. Be warned - this place will do work you don’t need. More

All the staff we dealt with were great. The receptionist was friendly and got us a salesperson quickly. Andy was the salesperson. He was knowledgeable and pleasant but not pushy. We dea The receptionist was friendly and got us a salesperson quickly. Andy was the salesperson. He was knowledgeable and pleasant but not pushy. We dealt with Paige for finance and she was also great - very patient and capable of explaining everything. I’d recommend this crew to anyone looking for a new vehicle More

We had a frustrating and confusing experience. This is the second Hyundai dealership we've visited, trying to negotiate a trade-in and purchase an Ioniq 6. I believe the first dealership left note This is the second Hyundai dealership we've visited, trying to negotiate a trade-in and purchase an Ioniq 6. I believe the first dealership left notes about our inquiry after we declined their shady offers. It’s our right to find an intelligent and reasonably honest salesperson. However, I think they were notified, and we were dismissed with the excuse that a 46k KM car, in excellent shape, has mechanical issues and the engine light is on. I will report Nadia, the salesperson because that was a lie (no engine light or weird noises) and we spent money checking our car. The scare they gave us should be dealt with, as I paid 400 CAD to inspect the car based on their "expert" advice. We went with Ford, which seems to be more transparent and genuinely interested in selling cars. More

Excellent service from start to finish. Work done solved my immediate concerns in timely fashion. Work done solved my immediate concerns in timely fashion. More

Service advisor not very friendly. Rest of staff pleasant and knowledgeable for the most part. Rest of staff pleasant and knowledgeable for the most part. More

I have always had amazing customer service from Precision Hyundai since I purchased my Santa Fe from them in 2013. Hyundai since I purchased my Santa Fe from them in 2013. More

Excellent service, friendly people. Met all my needs, spent quality time to explain everything. Thanks Met all my needs, spent quality time to explain everything. Thanks More

I gave the dealership 7 hours to service the car, having dropped it off the night before and it still wasn't ready by my request time of 2 pm. I had to pick it up at 2:45 unwashed because I needed it. What dropped it off the night before and it still wasn't ready by my request time of 2 pm. I had to pick it up at 2:45 unwashed because I needed it. What is the point of an appointment which I had or the request of when I need it if it can't be honored? More

Appointment was made to review alignment. Excellent service with a follow up call and data sheet showing before and after Excellent service with a follow up call and data sheet showing before and after More

We agreed on accessories, the sales person incorrectly proposed the deal to their manager and would not honour the missed accessory. Shop elsewhere not trustworthy. proposed the deal to their manager and would not honour the missed accessory. Shop elsewhere not trustworthy. More