Precision Hyundai

Brought first Hyundai for an OOP inspection for an appointment on a Friday at 10:00 am. Needed to register the vehicle for the weekend. It was not ready until 4:00 pm! It was a 2021 with 28454 km that appointment on a Friday at 10:00 am. Needed to register the vehicle for the weekend. It was not ready until 4:00 pm! It was a 2021 with 28454 km that had been inspected 10-days prior by another Hyundai dealership in Ontario! I brought it to Hyundai as I believed they would be most efficient. Given the condition and the 2000-km I drove it 3-days prior, I knew there was nothing wrong with it. While waiting a searched for price estimates of OOP inspection in Calgary, ranging from $125 to $190 so I would have an idea on the cost. I was FLOORED when handed the bill for $279.94 pre-GST, with $30 in shop supplies! Although this is the closest dealership to me, I do my own work but use OEM parts. I will NEVER set foot in this establishment again. More

Quick service, great transportation to home and back. Did not add unnecessary services or charges. Did not add unnecessary services or charges. More

Brought in a 2021 Venue for a 10:00 am out-of-province inspection. At 3:35 I had to phone service after an email and a phone call went unanswered - ready at 4:00?? Six hours for an inspection on a 28,000 inspection. At 3:35 I had to phone service after an email and a phone call went unanswered - ready at 4:00?? Six hours for an inspection on a 28,000 km vehicle that was safety inspected by a Hyundai dealership only 10-days prior. Pathetic communication. More

Great communication, excellent service. Our interaction was with the service department. Our service representative was excellent!!! She kept us updated and informed. Explained everything Our interaction was with the service department. Our service representative was excellent!!! She kept us updated and informed. Explained everything thoroughly and we were able to choose what needed to be done now and what could wait. With all the information, we made decisions based on what would work best for us. Thank you for great service!! PS- this was the only way I could get into the survey- please be sure it gets to the service department!!! Thannks More

Service was excellent in every aspect, sales men were able to answer all our questions about the vehicle able to answer all our questions about the vehicle More

I had a terrible experience trying to purchase a used Elantra recently. The advertised price bears no resemblance to what you actually need to pay. These guys don't think the rules apply to them. The Elantra recently. The advertised price bears no resemblance to what you actually need to pay. These guys don't think the rules apply to them. They were fined $6,000 by the Alberta Motor Vehicle Industry Council (AMVIC) for misleading consumers in 2023 and then, on appeal in 2024, had their fine increased 2.5 times to $15,000 given their complete disregard for the law and for their customers. Go to the AMVIC website and check out the Precision Hyundai appeal board decision that was published in January, 2024 (but is dated December 14, 2023). Again, their $6,000 fine was bumped to $15,000 as AMVIC noted how much disregard Precision Hyundai demonstrated for the regulations. RUN away!!! There are some wonderful automotive professionals out there who are 1000x more deserving of your business. More

Mikaella, the sales associate, provided an exceptional experience from start to finish. Her positive and professional demeanor immediately put me at ease, and her deep product knowledge allowed her to gui experience from start to finish. Her positive and professional demeanor immediately put me at ease, and her deep product knowledge allowed her to guide me through the options with clarity and transparency. Mikaella's unwavering commitment to customer satisfaction was truly impressive. Her patience, and genuine desire to help made the entire process seamless and enjoyable. Mikaella's exceptional communication skills and ability to listen actively were key factors in my overall experience. She addressed all of my questions and concerns with clarity, never making me feel rushed or dismissed. I would highly recommend Mikaella to anyone in the market for a new or used vehicle. Her professionalism, expertise, and customer-centric approach are truly commendable. ⭐️⭐️⭐️⭐️⭐️ More

Everyone is very helpful and communication is very good. Service work is done in timely manner. Service work is done in timely manner. More

Always punctual and it's great to have a ride home It's easy to book online home It's easy to book online More

Andrea Alkerton (sales) was my initial point of contact at Precision Hyundai and she was fantastic throughout. I had some specific requirements (only semi-related to the vehicle purchase itself) and the en at Precision Hyundai and she was fantastic throughout. I had some specific requirements (only semi-related to the vehicle purchase itself) and the entire team was very helpful and accommodating. I did check out 2 other Hyundai dealers in the city... one seemed okay and the other gave me a serious case of the "ick". Precision felt like the best choice. I had some initial dealing with Jack Ng (Parts) - he was great. I haven't had any dealings with the service department yet - hopefully they are as good as everyone else I dealt with. More