Precision Honda

went through the process of buying a car from this dealership and it was a terrible experience. had to back-out of a purchase agreement because they increased the financing interest rating on me and t dealership and it was a terrible experience. had to back-out of a purchase agreement because they increased the financing interest rating on me and the purchase price 2 MONTHS AFTER SIGNING. they did not want to honor the original terms. they will use every cheap sales technique in the book to squeeze every nickle and dime out of you. front line salesperson incompetent manager unethical and condescending stay away from this place like the plague More

*WARNING* do not go here. After service leaking oils. Another instance ruin an oil plug thread, I paid for a new one, after service still leaking. Went another time they lost After service leaking oils. Another instance ruin an oil plug thread, I paid for a new one, after service still leaking. Went another time they lost a nut from one of the wheels. 3 strikes that’s it I’m done with this place. More

Oversold a 2020 vehicle to two senior citizens who do not even own computers at home. I will now be selling the vehicle because my mother died June 13, 2023. All they think about is money... They do not even own computers at home. I will now be selling the vehicle because my mother died June 13, 2023. All they think about is money... They have NO ETHICS. They should be all ashamed of themselves. I can't figure out this vehicle and I own 2 computers , a table and yes a smart phone....!! These senior citizens were overcharged for the vehicle which has been confirmed by another reputable Honda Dealership. More

Service advisors studiously ignore you while you wait - the only customer in the room. Bad service attitude in the service Center - doesn’t take much to acknowledge a customer, greet them and say some the only customer in the room. Bad service attitude in the service Center - doesn’t take much to acknowledge a customer, greet them and say something like - so and so will be with you in a moment. I refuse to do business at a place where they don’t want your business. More

Worse dealership ever! DO NOT GO HERE! Absolutely horrible customer service post-purchase. Nobody knows anything. I wanted to find out about warranty-related information DO NOT GO HERE! Absolutely horrible customer service post-purchase. Nobody knows anything. I wanted to find out about warranty-related information. Called 4 different numbers. Everybody said "I don't know. It's not my job. I'll transfer you". And actually, sorry 5 times I called, and every time I got transferred to voicemail. They are only helpful when taking thousands of dollars when you are buying a car from them. Never going to Honda again. And to think I was actually willing without cohersion from a salesperson to buy an extended warranty on my own. Found one I wanted but couldn't find it on their website and all I wanted was some information on it. Just voicemails, that's all Honda has to offer post-purchase. More

Brett (finance manager) and Roger (sales) were extremely professional yet friendly and approachable. Thank you for exceptional service you provided! My dad is very happy with his new hybrid CR-V and with th professional yet friendly and approachable. Thank you for exceptional service you provided! My dad is very happy with his new hybrid CR-V and with the price. Thank you for also making us feel welcomed! More

We had been looking for the right Honda CRV for a while at this point. We found a great fit for us on Auto Trader (an ad posted by Precision Honda Mississauga) and called the dealership immediately, this w at this point. We found a great fit for us on Auto Trader (an ad posted by Precision Honda Mississauga) and called the dealership immediately, this was at about 5pm in the evening. We spoke to Lorenzo, and he confirmed after we told him about the vehicle and the specs from the ad, that it was “still in their show room”. Great, we said. We’ll be there in just over an hour we told him, being from Kitchener Ontario, and it being rush hour, it would take a moment for us to get there. He said “great I’ll see you soon”. We arrived to find that the vehicle we had confirmed (and I mean we even gave him the odometer reading, the price, colour, year, and exact model of the vehicle) was sold days prior. We asked if there were any other vehicles similar, there was another high model available however it was way out of our price range (had larger wheels too, which we didn’t care to pay for) and they were not even willing to consider a deal on that vehicle or any other vehicle for that matter. I had barely said “well can you work with us on this” before “nope nope the prices are all fixed.” The apology for wasting our time and gas we received was half hearted at best. Some people have 0 respect for anyone else, I prefer to give my hard earned money to those that care about their clients. I would stay away from this dealership. More