Porsche Centre Edmonton

Best Car purchase experience to date From the time we entered the door we were made to feel welcomed, no high pressure, we took a test drive and arranged to come back when we had more tim From the time we entered the door we were made to feel welcomed, no high pressure, we took a test drive and arranged to come back when we had more time to look carefully. We called and asked to compare 2 vehicles when we came in and they were brought into the service bay so we would look at both of them together in comfort. We went for a test drive again and decided on one of them, again no pressure. From the time we walked in to leaving with a new vehicle it was 3.5 hour, everyone was attentive as to not rush you or waste your time. A week later we were shopping with our daughter for a new vehicle in a different dealership and their standard of service was comparably different, very high pressure and time spent waiting was a full day and coming back 2 days later to pick up the car. I love my new Range Rover and would personally like to thank Tom in a Sales, Jeff in finance and Nelson in IT for the best service and setting the standard in Customer Service for car sales in my opinion. Thank you More

Great enjoyable experience I am happy with the way dealership dealt with my needs. The sake rep addressed what need and I got the vehicle I wanted. Thank you for everything I am happy with the way dealership dealt with my needs. The sake rep addressed what need and I got the vehicle I wanted. Thank you for everything More

Very Professional Quick responses and up front with all costs and expectations. They did a great job of taking us through the contract and the vehicle. Great experien Quick responses and up front with all costs and expectations. They did a great job of taking us through the contract and the vehicle. Great experience More

Winter Tires Great service, beautiful tires and rims, my vehicle was nicely cleaned when I picked it up. Very accommodating with a loner vehicle. Very friendly sta Great service, beautiful tires and rims, my vehicle was nicely cleaned when I picked it up. Very accommodating with a loner vehicle. Very friendly staff :) More

Service Excellent communication and accommodation from everyone we encountered Loaner was great Pricing was more than fair We were made to feel special an Excellent communication and accommodation from everyone we encountered Loaner was great Pricing was more than fair We were made to feel special and that does not happen much anymore Many thanks More

Customer services/Sales I will give credit Tom Buchanan for the only person approached us few months back when we visited the showroom. He did not do conversing sales to us a I will give credit Tom Buchanan for the only person approached us few months back when we visited the showroom. He did not do conversing sales to us as I/we knew what we want. As to the delivery specialists, they are terrific. More

Excellent Friendly and knowledgeable sale associate. We were able to test drive multiple vehicles with no hesitation from the sale associate. There were no high Friendly and knowledgeable sale associate. We were able to test drive multiple vehicles with no hesitation from the sale associate. There were no high pressure tactics. More

Outstanding dealership. Excellent customer service and service department. Understand my time and what the car need in a professional way. No doubt they are No. 1 All the Excellent customer service and service department. Understand my time and what the car need in a professional way. No doubt they are No. 1 All the respect. More

They sold me a Car that was not road worthy We bought a used Audi from this dealership and they said they did an inspection and did not provide us with the amvic report before we picked it up. We bought a used Audi from this dealership and they said they did an inspection and did not provide us with the amvic report before we picked it up. They then wanted us to sign off on the amvic even though there were problems with the car. The rear strut was broken, the rear differential was gone and they said the car was fine and the first day we had the car we realized that they didn't put enough oil in it when they changed the oil we had to add almost 3 litres. The Sales manager was the one who did not provide us with the amvic report and told us when we pick up the car everything would be ready for us. We purchased the extended warranty and after a trip to an Audi dealership to have the car looked over we were told that our warranty doesn't cover new audi parts. And that the Porsche dealership would have to do the work. When we took it back to Porsche the Service Manager said nothing was wrong with the car and that it was just Turbo Lag. Funny the car was a 3.0L fully aspirated engine...NO TURBO...they had the car for a week and nobody even opened the hood...We finally made a big enough fuss and they investigated further and found that the rear differential needed to be replaced, which makes the car not roadworthy and very dangerous to drive. Thanks for putting my life in danger...But what takes the cake, is they knew all of this was damaged at the inspection, never fixed it, sold us the car, we bought warranty, then they got paid to fix the car from the warranty company. Talk about a pretty good scam. I wanted to buy a Porsche but would never buy one from this dealership ever. They eventually gave us our money back after a huge fight but I would not recommend buying anything from this dealership after how we were treated. Finally when they paid out the loan they got the payout wrong, we were charged another payment, I requested 6 or more times confirmation of the payout and thay the loan was paid from the General Manager and he refused. When I called about the payment taken he said I'd have to deal with it and hung up the phone on me. More

Second car in only two weeks Dealer gave more than fair trade in value. Whole experience was fast, friendly and efficient. Staff know their business and are very friendly. No pres Dealer gave more than fair trade in value. Whole experience was fast, friendly and efficient. Staff know their business and are very friendly. No pressure to complete purchase. More