Ponoka Chrysler Jeep Dodge

Great dealership service. We are very happy the way we are treated and accomodating for all we need.Jody Dickau is very helpful and so kind to us. He is the best salesman that We are very happy the way we are treated and accomodating for all we need.Jody Dickau is very helpful and so kind to us. He is the best salesman that the costumer would love it.for sure we will recommend this delearship specially with our filipino community. More

They made it easy Had recent unexpected break down and stopped in they where able to fit me in diagnose and get my truck in to get fixed. All while getting me to work. Had recent unexpected break down and stopped in they where able to fit me in diagnose and get my truck in to get fixed. All while getting me to work. It is amazing to be able to come into a dealership where they treat you like friends and are attentive to the unique needs of their customers. I was so impressed that I bought a new vehicle there and was treated with the same respect and kindness making this process easy flawless. They where able to identify my needs and get me the right fit in between my crazy work schedule. Thanks one happy shift-working nurse. More

Did not buy this time but will be in the future I took the hour to drive to Ponoka dodge and wow was I glad I did! Not only was I treated like a "real" person but a valued customer that had been de I took the hour to drive to Ponoka dodge and wow was I glad I did! Not only was I treated like a "real" person but a valued customer that had been dealing with the dealership for years. From the beginning talking to Candis via Email then on the phone I knew I was in for a different experience then I had been given at most Edmonton dealerships. The atmosphere was relaxed and Jody allowed us( my wife and i ) to take as long test driving the vehicle as we liked making sure it was what we wanted. Jae was awesome to deal with even though he took the time to make fun of me as a Leafs fan which I had to say, my wife, thoroughly enjoyed! Shantel is a consummate professional and does her job with great diligence. Although we were not able to obtain financing for the new truck I had picked out I never felt like I had been a waste of anybody's time and have stayed in contact with Candis as our situation has changed. Now that all has been settled it is time to contact this team again and let them earn our business. Great long-term customer support make the time to take the drive its worth it Darren More

Great customer service I had a great experience at this dealership. Jody and Shantel were both friendly and professional. The customer service was amazing and I would recomm I had a great experience at this dealership. Jody and Shantel were both friendly and professional. The customer service was amazing and I would recommend this dealership to others. More

Great Dealership! I want to say Thank You to Jody and Shantel for making the purchase of my new Cherokee very enjoyable with no stress. They were a pleasure to deal w I want to say Thank You to Jody and Shantel for making the purchase of my new Cherokee very enjoyable with no stress. They were a pleasure to deal with! The follow up call a week later from Jody to see how everything was going was unexpected but greatly appreciated. I will recommend Ponoka Chrysler to anyone that is in the market for a new Dodge or Jeep. Danette More

Amazing team and VERY accommodating! This was my first vehicle I have every financed and I could not have asked for a better experience. I never once felt pressured to buy anything and I This was my first vehicle I have every financed and I could not have asked for a better experience. I never once felt pressured to buy anything and I felt very welcomed as soon as I walked in. I want to thank Shantel, Jody and Candis for all making it a fabulous experience. They were extremely accommodating to me making a last minute decision on the colour of the truck I was buying as well which made me very happy. I will recommend Ponoka Chrystler to anyone looking for a vehicle. Worth the hour drive! Tiffany More

Amazing Dealership I would like to thank Mark Sieben and Shantel Dillman for their amazing job!!! I called Mark after hours and told him I wanted to come and look at 2 I would like to thank Mark Sieben and Shantel Dillman for their amazing job!!! I called Mark after hours and told him I wanted to come and look at 2 trucks, the next day. Told Mark I would be there in the morning. And of course Mark was ready for me the next day, and I showed him the two trucks I was looking at. By noon we had the ball rolling. Shantel worked her magic like she always does, and got me into the truck I wanted!!! She was upfront and honest with everything, and answered any questions I had over any paper work!! If anyone is looking for a vehicle I would highly recommend Mark and Shantel!! Great people and amazing to work with Plus all the staff are very friendly and always have a smile on their faces. Thanks everyone!!! More

Really good buying experience! I dealt with Jody on the purchase of my new truck. He was easy to deal with, checked into and answered all my questions. Very professional, friendly I dealt with Jody on the purchase of my new truck. He was easy to deal with, checked into and answered all my questions. Very professional, friendly, found me exactly what I was looking for and gave me a great deal on the truck. Also, dealt with Kyle in parts, got me the parts I was looking for quickly. I loved his enthusiasm, I'll be buying more parts from him in the future. More

The best buying experience I’ve ever had! From start to finish Ponoka Chrysler is the best buying experience I’ve ever had! It was like real people helping real people. They were all so help From start to finish Ponoka Chrysler is the best buying experience I’ve ever had! It was like real people helping real people. They were all so helpful and honest. Mark explained every little detail and came in on his day off, and Shantel also came in on her day off! She was very personable and professional! The most accommodating dealership I’ve ever been to and for sure will be the only one for me! More

Motor replacement The motor had to be replaced in my 2015 Dodge 1/2 ton and John and the service department were excellent to work with. A loaner vehicle was supplied The motor had to be replaced in my 2015 Dodge 1/2 ton and John and the service department were excellent to work with. A loaner vehicle was supplied and all inquiries were answered promptly and explained fully. Service above and beyond what is generally the case. The level of professionalism was top notch and the friendly attitudes was very refreshing. So much so that we just bought a new Cherokee Trailhawk, a huge thank you to Mark, Jay and Shantal for coming in on Saturday to work to our schedule on their regular day off. I highly recommend Ponoka Chrysler for their excellent service and attitude. More