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Ponoka Chrysler Jeep Dodge

Ponoka, AB

4.7
515 Reviews

6510 39 Ave

Ponoka, AB

T4J 1J8

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Showing 515 reviews

November 12, 2016

Fast and impressive Our experience at Ponoka Chrysler was friendly and fast! I would highly recommend Mr. Stiles or Mr. Sieben to anyone looking for a new vehicle in the More

by Jakerow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Sieben, Karrie Byckal, Jae Stiles
Jan 18, 2017 -

Ponoka Chrysler Jeep Dodge responded

Thank you for the positive review! We are happy your experience with us was a positive one!

November 03, 2016

Consistently disappointed!! Where do I begin?? My requests are not met time and time again....and simple requests like "can you please bag my tires"....never done!! They have for More

by Puddles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown tire employee , Crystal Waldern
Dec 15, 2016 -

Ponoka Chrysler Jeep Dodge responded

Thank you for your feedback, without this we cannot improve. I completely agree, customers should not have to ask to have their tires put in bags it should be done as a standard process. We have technicians to diagnose, we don't want our advisers diagnosing as they may have an idea, but don't have the technical ability to do this. At your convenience please contact Jim Depner, or myself, Doug Brown, at 403 783 5383 . We would like to assure you your concerns have been addressed

November 01, 2016

Good customer service I asked them not to call as there are far too many aggressive salesman in this world and not once was I called except when they emailed first to check More

by Happy :)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karrie Byckal, Everett Robson
Jan 18, 2017 -

Ponoka Chrysler Jeep Dodge responded

We are happy to hear we could give you a no pressure buying experience! Thank you for your review, we hope you are enjoying your new ride!

October 31, 2016

Great people, great trucks The salesman Mark Seiben came highly recommended so I feel I should pass this on. He was knowledgeable, didn't pressure me in any way just answered my More

by Corybillen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karrie bykell , Mark Sieben
Jan 18, 2017 -

Ponoka Chrysler Jeep Dodge responded

Thank you for coming to Dealer Rater to write our dealership a great review! We hope you are enjoying your new Ram!

October 29, 2016

Respectable and Quick - Jeep Wrangler Happy to find the Jeep that I wanted. Able to have the deal finalized with in less than a week! Thank you very much for the experience! More

by Jeep Wrangler
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sieben, Karrie Byckal, Jae Stiles
Dec 15, 2016 -

Ponoka Chrysler Jeep Dodge responded

Thank you for the review! We are happy to hear about your positive experience with our dealership!

October 18, 2016

Tried to support locally, I will not be back! I have tried several times for them to earn my business and each time they have failed. Quotes are never accurate and always end with me paying more. More

by RedSeal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda Jamieson, Jim Depner
Oct 24, 2016 -

Ponoka Chrysler Jeep Dodge responded

Unfortunately it seems as though someone is not happy here, I have no idea who you are, I have attempted to have you contact me, and there has been no response. I cannot fix a disagreement when it is not clear what it refers to. If this is a legitimate concern please call Doug at 403 783 5383 and I will address the issues. I look forward to hearing from you.

October 06, 2016

Excellent experience at Ponoka Dodge I had a great car buying experience at Ponoka Dodge. From the front desk reception to my salesman Everett and Jae and Kari in the business office...fr More

by Geddes11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Brown, Karrie Byckal, Jae Stiles, Everett Robson
Dec 15, 2016 -

Ponoka Chrysler Jeep Dodge responded

Thank you for the great review of our dealership! We appreciate you taking your time to come here to give us some feedback from your experience!

September 28, 2016

quick, efficient and awesome service! Could not be happier with the Excellent service provided by the sales and service departments at Ponoka Chrysler. Mark was Quick & Efficient with the More

by Laura
Recommend Dealer
Yes
Employees Worked With
Mark Sieben, John Wynnychuk, Scott Rarick
Oct 04, 2016 -

Ponoka Chrysler Jeep Dodge responded

We appreciate you taking the time to come to Dealer Rater to give us some positive feedback! We are glad our team could provide you with excellent service!

September 27, 2016

Great place to buy a vehicle! We love our new Jeep! We are very happy with Mark, Doug, and Jae! They were all very helpful with all the questions we had. This is our 4th Jeep an More

by Jeep Trail Hawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Brown, Mark Sieben, Jae Stiles
Oct 04, 2016 -

Ponoka Chrysler Jeep Dodge responded

Thank you for your continued loyalty with Ponoka Chrysler! We hope you are enjoying your new Jeep!

September 23, 2016

Great job by all parties Wow!! What a surprise to go looking with a Ford and driving out in our first ever Dodge. From the A one sales to the excellent service from all depart More

by Ram1500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eldon Johnson, John Wynnychuk, Karrie Byckal
Oct 04, 2016 -

Ponoka Chrysler Jeep Dodge responded

We are so happy we could get you into your first Dodge! We hope are enjoying your new ride!

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