Ponoka Chrysler Jeep Dodge
Ponoka, AB
Filter Reviews by Keyword
By Type
Showing 515 reviews
Mark and Shantel were very helpful Provided excellent customer service, very helpful and highly recommend. We had an great experience with Mark and Shantel, well organized and very frie Provided excellent customer service, very helpful and highly recommend. We had an great experience with Mark and Shantel, well organized and very friendly. Would definitely go back in the future. More
Very helpful Sales rep was very knowledgeable and finance lady made things rub smoothly. Everyone was friendly and very quick to answer phone messages and emails. Sales rep was very knowledgeable and finance lady made things rub smoothly. Everyone was friendly and very quick to answer phone messages and emails. Very accommodating with work schedules. More
Very good service. We bought a 2015 Cherokee. There was some damage/dents on the roof. The dealership made sure that the roof was repaired in an excellent manner, to our We bought a 2015 Cherokee. There was some damage/dents on the roof. The dealership made sure that the roof was repaired in an excellent manner, to our satisfaction at no cost to us. Eldon was courteous and helpful and saw to it that we were satisfied. John, the service manager was very professional and made sure that we were satisfied. More
Top Notch Sales Service & Support When we buy a vehicle, we want to work with people who take the time to understand our needs. We want facts and the ability to make informed decisio When we buy a vehicle, we want to work with people who take the time to understand our needs. We want facts and the ability to make informed decisions that are in our best interest. Jae Stiles and Mark Sieben have taken the time to address our every question and have been totally objective in servicing our buying needs. They did everything we asked of them, and more. Price and value of service all came into alignment. We were totally impressed with their client service commitment and would highly recommend them and Ponoka Chryler Jeep Dodge to others looking for this quality of buying experience. R & B Bradford More
Mark and Shantel were very helpful After answering a few questions with the chat window, Mark contacted me to set up an appointment to look at a couple trucks. The first one Mark showed After answering a few questions with the chat window, Mark contacted me to set up an appointment to look at a couple trucks. The first one Mark showed me was exactly what I was looking for, great shape and a reasonable price. It just took a few minutes to come to an agreement on the price. Working with Shantel on the financial end of things was a pleasure. After getting home and looking over the paperwork I realized that I had overlooked an error on the bill of sale. I called Mark and between him and Shantel things got sorted out quickly. More
Great service Was looking for a new truck. Prices were the lowest around. Eldon was great. No pressure sales. Shantel did a great job to assist with our financing Was looking for a new truck. Prices were the lowest around. Eldon was great. No pressure sales. Shantel did a great job to assist with our financing More
Quick and simple without pressure I was treated with great respect, was not pressured into anything that I didn't want, and when everything was finalized, I felt great about the deal a I was treated with great respect, was not pressured into anything that I didn't want, and when everything was finalized, I felt great about the deal and had no regrets. staff was very friendly and understanding of the entire situation. Could not be happier with how things turned out. More
A bit of a challenge this time around ;-/ 2 star at best My visit started out with a bit of a misunderstanding I am afraid. It would seem the sales people thought I was giving them a sales pitch... Once we My visit started out with a bit of a misunderstanding I am afraid. It would seem the sales people thought I was giving them a sales pitch... Once we got the right people on the right teams things turned around and went somewhat better. Doug did his best to answer my needs and concerns, Derek was there for moral support (which was much needed and appreciated). Eldon said hello. Shantell was amazing, she went above and beyond to get me the rate I had been hoping for!! Thank you so much Shantell!!! Jae came through with an added touch that I was hoping for and which was also much appreciated. John was so pleasant as always and was quick to offer assistance when a situation came up, he did not hesitate. I think Mark needs a holiday, unfortunately it was him that I had to deal with through much of this process. I hope he is feeling better. More
Needing a family vehicle We stopped in wanting to look at a van we had seen online, Derek was our salesman and he was so great! No pressure, a great guy! We stopped in wanting to look at a van we had seen online, Derek was our salesman and he was so great! No pressure, a great guy! More
Amazing service!!! Stopped in for some help with a hitch install, Tom, one of the technicians, was eager to help. Quick and knowledgeable, we were back on the road in no Stopped in for some help with a hitch install, Tom, one of the technicians, was eager to help. Quick and knowledgeable, we were back on the road in no time!!! They also gave my daughter popcorn which made her happy, making the wait an enjoyable time. More