Platinum Cars Inc.
North York, ON
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241 Reviews of Platinum Cars Inc.
Best experience of buying a car. Rad was an amazing salesman and very helpful. He helped me trade-in my old car at a wonderful prize and got me a fabulous car in exchange. Would defi Rad was an amazing salesman and very helpful. He helped me trade-in my old car at a wonderful prize and got me a fabulous car in exchange. Would definitely come back here and get another car from Rad. More
The dealership was very well run and very fair in dealing with me as a customer. They had a knowledgeable staff, who was very eager to accommodate requests. I would go there again. with me as a customer. They had a knowledgeable staff, who was very eager to accommodate requests. I would go there again. More
I dealt with Alain Benchetrit and his service is top notch. Alain let me borrow his car while I was at the dealer since I did not have my own with me at the time. In addition to that, he went above and notch. Alain let me borrow his car while I was at the dealer since I did not have my own with me at the time. In addition to that, he went above and beyond to make sure I could take the car home that day, even though there were lots of administrative issues that were not the dealers fault. After multiple trips to the MTO, everything was settled and Alain made sure to check in with me through the whole process. He is a man of his word and he means what he says. Alain is the man to see if you want a no xx experience in buying a car. Alain deserves a 5 star rating. Now, as for Platinum Cars as a business, I rated them 4 stars. There are a few reasons I am not giving 5 stars: 1) I was charged $80 for a tank of gas I did not receive. Alain fixed this for me, though. If you read other reviews, it appears this is a recurring problem. 2) For a "platinum" dealership that sells high end cars, I couldn't help but think as I wait to purchase an $80,000 car that the couch I was sitting on was dirty and had stains. Not a huge deal, but I think the place could be a little cleaner. They do have a very small coffee station, but that's it. I have been to other dealers with more accomodations and a cleaner environment. However, I'm there to buy a car and not to stay the night, so it's not a huge deal. 3) Organization. There were a few times where organization seemed a little off between employees. Maybe this was a once off thing, who knows. It happens. I don't think Platinum Cars as a business did anything "wrong", but as a business, I don't think they did anything "exceptional", either. That is my reason for the 4 stars and I hope the owner sees it only as constructive feedback from a customer POV. All in all, I would say I had a great experience, but I don't believe it was Platinum Cars that provided that experience. I believe it was my sales rep, Alain, who made everything come together. I would not hesitate to buy from this dealer again in the future. More
Alex Yad, what an experience! ! Thank you for all your help you made me believe that not all car dealership sales guys are bad!! Truly made me feel comfortable by purchasing the ca ! Thank you for all your help you made me believe that not all car dealership sales guys are bad!! Truly made me feel comfortable by purchasing the car I wanted .. also Alex offered multiple options until he got me what I wanted. The main good part of the whole experience was the peace of mind warrantie package that gives me 4 yeas worry free driving. Also big shout 🙌 out to the service guys truly perfection before handing out the key. Thank you again. 😊 More
I highly recommend Platinum Cars. I dealt with AJ, who provided friendly, professional service. He was very open and transparent regarding the history and service records for my Pors I dealt with AJ, who provided friendly, professional service. He was very open and transparent regarding the history and service records for my Porsche, and promptly returned texts and phone calls. I received fair value for my trade-in, and everything was first class from start to finish. More
Amazing customer service, best prices for cars in the city! Love my new car and I would definitely Recommend. city! Love my new car and I would definitely Recommend. More
We had a great experience with Alex and PlatinumCars. Alex showed us few cars and arranged for the test drive. He explained us all the details and the history of the cars with no rush or pressure. The pr Alex showed us few cars and arranged for the test drive. He explained us all the details and the history of the cars with no rush or pressure. The process of purchase went smooth and with maximum confidence. The day of the pick up the car was perfect and the tank was full. More