Pickering Toyota

Toyota Pickering, where to start, wouldn't sell me car unless I purchased Wear Pass and Tire/Rim warranty. Mentioned to them it's illegal and its called "tied selling". They Pickering Toyota, said "sorr unless I purchased Wear Pass and Tire/Rim warranty. Mentioned to them it's illegal and its called "tied selling". They Pickering Toyota, said "sorry this is how we're going to sell the car to you and other customers haven't had a problem with this". The sales rep Ashia i asked her over text message if the "wear pass is optional", she responded saying "no". In my mind I thought okay, 30 days to cancel, get refunded after. Signed contract end March 2022. Took possession of vehicle on mid June 2022. 2 days later I requested for a cancelation of warranty, from there it went south. Financial manager Nick Chau stop responding to my emails, General Manager Dave Hong told me if I'm not happy with contract, return the vehicle and we'll return you your deposit. Asked GM Dave Hong, why does your dealership practice "tied selling" i was ignored. Brian Wagg Dealer Realtion Manager in Toronto, resolved this issue. Email him if you have any sort of problem like this. bwagg@toyotacredit.ca Pickering Toyota is unethical and illegal and asking to price gauging More

I want a rav4 my dream car. Went to pickering dealer and ms aisha help us in having this car. She is very professional and kind. Very happy i have rav4 now. Went to pickering dealer and ms aisha help us in having this car. She is very professional and kind. Very happy i have rav4 now. More

I have a 2021 Rav 4 AWD. ......love it! today I was in for my second service appointment....and Judy took excellent care of me! in and out and back at work within one hour ......love it! today I was in for my second service appointment....and Judy took excellent care of me! in and out and back at work within one hour. Judy is personable, dedicated and a joy to deal with......I would recommend Pickering Toyota to anyone More

i visited the dealer and spoke to Jahangir Alam to get more info about 2022 Camry le and rav 4 le Jahangir explained everything about both vehicles and I was very impressed with his knowledge . Than more info about 2022 Camry le and rav 4 le Jahangir explained everything about both vehicles and I was very impressed with his knowledge . Thank you Jahangir for the wonderful service and advice and see you next month when i purchase the vehicle More

Shout out to Judy Sanders, Service Advisors of Pickering Toyota. You take care of your client above and beyond. I was surprised of your follow up with the availability of the parts needed to replace on my R Toyota. You take care of your client above and beyond. I was surprised of your follow up with the availability of the parts needed to replace on my RAV 4, you prove me wrong, you are different than others., truly professional. Your warm and jolly personality makes me feel at ease talking to you. Keep up the good works. God bless. More

Got a really customer service from the showroom. We were not treated well as customers. not treated well as customers. More

Excellent service and very thorough! Purchasing a new vehicle and Jahangir was very informative and helpful throughout the process. vehicle and Jahangir was very informative and helpful throughout the process. More

Amirum Islam, the sales and leasing consultant is very professional dealing with the client. I recommend him if you are planning to buy or lease. professional dealing with the client. I recommend him if you are planning to buy or lease. More

On Nov. 25 or 26, I sent an email to Toyota Pickering asking if winter floor mats for a 2007 Matrix were available there. I received email acknowledgement of that email on the 26th. On November 28 I re asking if winter floor mats for a 2007 Matrix were available there. I received email acknowledgement of that email on the 26th. On November 28 I received an email from Andrew Kelly concerning my apparent interest in buying a vehicle, and asking questions about my potential car purchase. I responded that I was not enquiring about buying a car, but about buying winter floor mats for a car. On November 29, a message was left on my phone informing me of my appointment to meet someone at the dealership on December 26th (apparently to buy a car). I called back and explained that I had made no such appointment, and explained the situation. I was put through to the parts department, ordered the mats, and picked them up the next day. Colin at the parts department was great, and the purchase of the mats went smoothly and quickly, but somebody dropped the ball in responding to my initial email request, confusing a request for mats with buying a car. Also, somehow an appointment had been set up for me, and I was totally unaware of it. The 2-star rating applies to the initial screw-up; as noted, the eventual order of the mats and receipt of them was 5-star. More