Pfaff Subaru
Guelph, ON
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The staff at Phaff Subaru was very welcoming! JZ answered all of my questions and when he was unsure, he took it upon himself to get the answer. Overall, it was a great experience! JZ answered all of my questions and when he was unsure, he took it upon himself to get the answer. Overall, it was a great experience! More
Pfaff Subaru was a good experience from start to finish. The showroom is well sized and welcoming. All my questions were answered and all the options I could have thought of were presented to me. When I ma The showroom is well sized and welcoming. All my questions were answered and all the options I could have thought of were presented to me. When I made my decision, I know I was getting the best deal according to my budget and needs. Communication was always efficient, in person, messages and emails. 10/10 to Pfaff Subaru in Guelph. More
From a fantastic sales experience to a solid, transparent service visit I have appreciated the great customer service, the welcoming environment and the kind people. Pfaff has set the customer experience bar service visit I have appreciated the great customer service, the welcoming environment and the kind people. Pfaff has set the customer experience bar high snd it shows. Highly recommend!! More
Service desk is very hard to get a hold of, and messages are sometimes lost and they never attempt to fix this. Communication is key so having a reliable phone system or someone to answer is desperately nee are sometimes lost and they never attempt to fix this. Communication is key so having a reliable phone system or someone to answer is desperately needed at this location! More
helpful, reliable, communicative staff that made me feel in the know and up to date on when the car would be ready from the service dept in the know and up to date on when the car would be ready from the service dept More

