Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Back

Pfaff Subaru

Guelph, ON

Overview
Reviews
4.9
13 Reviews
Call Dealership (226) 299-0770

12 Wilbert St

Guelph, ON

N1K 0A4

Directions

Filter Reviews By Type

Showing 13 reviews

June 03, 2025

Excellent treatment. Majority of transaction done whilst out of the country! Showed us around the infotainment system, etc. Thanks Seth! More

by ehj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Guy
Report | Print
May 25, 2025

Fast complete service. Love the coffee machine. My technician was very well informed and efficient. More

by pastor.howard92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kocur
Report | Print
May 27, 2025 -

Pfaff Subaru responded

It’s wonderful to hear that you enjoyed your visit to Pfaff Subaru! We’re glad the service was quick and complete—and we agree, that coffee machine is a fan favorite. We’ll be sure to pass along your kind words to the technician who helped you. We look forward to seeing you again!

May 24, 2025

The staff at Pfaff were very welcoming and answered all of my questions. I found my car on their easy to navigate website and arranged to test drive it within a few days. I put a deposit down on the car ri More

by p2hammond
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Camilo
Report | Print
May 26, 2025 -

Pfaff Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that Camilo and the Pfaff Subaru team made your car-buying process smooth and enjoyable. Enjoy every mile in your new Subaru, and we hope to see you again soon!

May 23, 2025

Everyone was friendly, knowledgeable and was a pleasure to deal with. The communication was excellent. More

by Rkrewenki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camilo Velez
Report | Print
May 26, 2025 -

Pfaff Subaru responded

It’s wonderful to hear you had such a positive experience with the team at Pfaff Subaru! We’re glad the communication and service stood out during your visit. We look forward to seeing you again soon!

May 21, 2025

Really liked the format in the showroom that the sales consultant and the sales manager were in close proximity to each other. Very friendly but not pressuring or overbearing. Made the sales experience en More

by theholyblackcrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Camilo, Velez
Report | Print
May 21, 2025 -

Pfaff Subaru responded

We’re glad to hear you enjoyed the showroom layout and appreciated the friendly, no-pressure environment at Pfaff Subaru! It’s great to know the setup and team helped make your buying experience enjoyable. We hope you’re loving your new vehicle and look forward to seeing you again!

May 20, 2025

Good location and website Lots of inventory Great reception staff Friendly and knowledgeable sales staff More

by Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah, Toryn, reception
Report | Print
May 20, 2025 -

Pfaff Subaru responded

Kathy, thank you for the kind words! We're so glad to hear you enjoyed the experience at Pfaff Subaru—from the easy-to-navigate website to the helpful sales and reception teams. We hope to see you again soon!

May 20, 2025

One of the best run dealerships in Guelph. I have always had a great experience here using their service department for off-brand cars. We have serviced a few Mercedes and a BMW here. Enthusia More

by duguaybruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor, James
Report | Print
May 20, 2025 -

Pfaff Subaru responded

Thank you for the wonderful feedback! We're delighted to hear that our Pfaff Subaru team has consistently provided great service, even for your off-brand vehicles. We appreciate your support and look forward to serving you again in Guelph!

May 07, 2025

I enjoyed the great customer service. and also the car is performing very well. I m a satisfied customer. More

by munungale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Guy (Seth)
Report | Print
May 07, 2025 -

Pfaff Subaru responded

It's wonderful to hear that you had such a great experience at Pfaff Subaru and that your car is performing well! We're thrilled to know you're a satisfied customer. We look forward to assisting you again in the future!

May 07, 2025

The team communicates updates to me along with realistic timelines and pricing. They are friendly and professional. More

by simona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
May 07, 2025 -

Pfaff Subaru responded

It’s wonderful to hear about your positive experience at Pfaff Subaru, Simona! We’re thrilled that the team provided clear communication and professional service. We look forward to assisting you again in the future!

May 07, 2025

They are efficient, friendly, and helpful. The place is clean. I will go back and recommend them with no doubt. More

by Stephen Soo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kacur
Report | Print
May 08, 2025 -

Pfaff Subaru responded

Stephen, we appreciate you sharing your experience with Pfaff Subaru! It's great to hear the team left such a strong impression with their efficiency and friendliness. We look forward to welcoming you back again.

1
2