
Pfaff Subaru
Guelph, ON
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The service was great. We were told it would take 3 hours and they were able to do it the same day. The waiting room was good with coffee. We were not asked if we wanted a We were told it would take 3 hours and they were able to do it the same day. The waiting room was good with coffee. We were not asked if we wanted a loaner vehicle to go somewhere like our last visit. Possibly they don't do that anymore. Anyway the service was great as we are not local. More
Product knowledge. Royce my salesperson was great and helpful . Offered me to come back anytime if I need to learn how to operate the bells and whistles on the 2025 Cro Royce my salesperson was great and helpful . Offered me to come back anytime if I need to learn how to operate the bells and whistles on the 2025 Crosstrek. Beautiful showroom and relaxing. More
Really great bunch of people at Pfaff Subaru. Extremely helpful. The Cross Trek is a nice machine. I would recommend dropping into this dealership if you are planning on purchasing a new or us Extremely helpful. The Cross Trek is a nice machine. I would recommend dropping into this dealership if you are planning on purchasing a new or used Subaru. More
Great service. Kayla the receptionist went out of her way to help me when the dealership was very busy. If it wasn’t for her trying to help me I likely would have t Kayla the receptionist went out of her way to help me when the dealership was very busy. If it wasn’t for her trying to help me I likely would have taken my business somewhere else.. I think it was Lyndsay that took me for a test drive and then Seth did a good job selling me the car. More
I've been to a lot dealerships over the years and even different Pfaffs. This one is by far the standout dealership. From quality of inventory to sales and service, this dealership receives top marks in a different Pfaffs. This one is by far the standout dealership. From quality of inventory to sales and service, this dealership receives top marks in all categories. I especially appreciate their approach to customer service. The bar is complete satisfaction, or it's not good enough. Do not hesitate to buy a car from Pfaff Subaru. They'll take care of you. More
A very pleasant experience all round The building is bright with big windows and room enough to hold an excellent choice pf vehicles without stepping outside. The waiting area is comfortable and has sea bright with big windows and room enough to hold an excellent choice pf vehicles without stepping outside. The waiting area is comfortable and has seating to relax or work depending on your needs. In my search for a car the whole experience was head and shoulders above the other 5 car dealerships that I visited. More
pfaff Subaru was amazing to work with. They are timely and efficient with great communication. It seems like the team genuinely cares and strives to achieve greatness. They are timely and efficient with great communication. It seems like the team genuinely cares and strives to achieve greatness. More