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Peter Smith Chevrolet Buick Cadillac GMC - Service Centre

Belleville, ON

4.2
79 Reviews

79 Reviews of Peter Smith Chevrolet Buick Cadillac GMC - Service Centre

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May 04, 2021

Mike is a definite asset to to the Peter Smith dealership. He came out to examine my problem with my Equinox, took the necessary details and followed up quickly with a price quote. Mike has done t More

by garrybgordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Knuude
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Peter Smith Chevrolet Buick Cadillac GMC responded

Thank you very much for your review; I would have to strongly agree with you that Mike is a definite asset and beyond that a great person. I am very happy you had a great experience with him. I see your star rating was 4/5 - is there some feedback you could provide so that we can make sure it is a 5/5 next time? Thank you for working with us and I hope you thoroughly enjoy your vehicle. Thanks so much, Cole Dealer

More
May 04, 2021 -

garrybgordon responded

It’s simple. I never give 5 stars because there is always room for improvement🤗

May 04, 2021 -

Peter Smith Chevrolet Buick Cadillac GMC responded

Fair enough! Will have to see if we can challenge that belief on the next one :) Cole Dealer

December 03, 2019

Purchased winter tires and rims. Explained I don’t live close to dealership when calling; had to make appointment. Was asked to give 3 day notice. Reminded tire swap and sales coming up. So viewed tires on More

by Tiredman
Recommend Dealer
No
Employees Worked With
Ken Montgomery
October 27, 2019

Awesome sales and service My wife and I bought a Chev Cruze from Scott Melville over a year and a half ago. Very friendly and professional guy. He cut to the chase and gave u More

by Bobbymac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi, Scott Melville,
July 17, 2019

Not happy customer Had 11am apt didn't tell me about repair till 12:20pm then started work and 1:20 told me that they may have found the problem afterall. Not in presse More

by Brenda. Brennan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg jones
February 12, 2019

Happy with service Prompt and Friendly service. Turned my car around on a quick service appointment and everyone was friendly. Wait times as expected/ normal. Very happy More

by Sydney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandie, Scott
January 28, 2019

Confrontational Rude and Offensive Called in to schedule first service for my new truck. Say in a perpetual cycle of bank back to the reception because no-one in service could be bothe More

by Abc123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Diane
January 24, 2018

Negligence and Gouging-Criminal Really! June 2017: Check engine light came on and went to dealership for code review and diagnoses-Estimate. Was presented with an $1,800+ quote to replace C More

by Caddy159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jenn
September 15, 2017

Wheel Separation Event In August 2017 I was in Belleville visiting with family and then I was going on to Ottawa for a vacation. I heard a noise in the back of my vehicle a More

by SKM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken Montgmery
January 20, 2011

Second visit to dealership. Tire losing air pressure quite rapidly. Found the reason quite quickly, attributed to hairline fracture in wheel rim, likely resultant from manufacturer defect. New rim and r More

by bilding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Matt, Percy
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