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Peter Smith Chevrolet Buick Cadillac GMC - Service Centre

Belleville, ON

4.1
78 Reviews

78 Reviews of Peter Smith Chevrolet Buick Cadillac GMC - Service Centre

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September 19, 2024

The worst service department I have ever dealt with. Today for example I had a 1:30 appointment for a check engine light. At 2:00 my vehicle had not yet been looked at. Why book an appointment ?hen it i More

by dennisandrew94@glail.con
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Deveaux
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

Two Cadillacs later and still terrible service and lack of knowledge (repairs, including new xt6). Recently, they broke door handle trying to replace damaged window seal and never said a word - found out e More

by Lvouchak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cole Allinger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie McKeen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Deveaux
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Laurie has such a calm , professional and excellent approach to her customers. Excellent to deal with. More

by Cindy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie McKeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

I took my car in for an oil change and seasonal tire swap. The service I always receive from Greg and the team at Peter Smith is professional and excellent. It is for this reason that I continue to brin More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg L. Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Recently had a situation with our equinox where it had become disabled and towed in twice unfortunately. While concerning and frustrating we allowed the Peter Smith Service department to try again with th More

by tommy1966
Recommend Dealer
Yes
Employees Worked With
Laurie McKeen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiersten Graham
May 19, 2023

I sat and waited for them to clean connectors. Got charged 100$ went home Got told to come back when I have to spend 800$ on a cable More

by ODELL.M@PG.COM
Recommend Dealer
Yes
Employees Worked With
Megan flint
May 17, 2023

Very good professional service Well, explained what kind of service I needed to keep my car performing without any trouble, until the next service appointment. More

by VERBRUGGE.DAVID@GMAIL.COM
Recommend Dealer
Yes
May 11, 2023

Good atthis time. Hope it continues Good, this visit hope it continues This trip to the shop was good ,issues were resolved and working properly More

by DABRO_01@YAHOO.CA
Recommend Dealer
Yes
Employees Worked With
Greg Jones
May 09, 2023

Had to ask if anything was covered with the maintenance package I pay into. Break work wasn't covered after being told it would be Couldn't find my car when picking it up More

by AMANDA.DOWNEY
Recommend Dealer
No
May 08, 2023

5 excellent 5 (x 2 = 10. great communication and service ) this autotext needs work, see my screen history 'how would you rate a 5' strange question More

by KATHYRUMBLE@ROGERS.COM
Recommend Dealer
Yes
Employees Worked With
5
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