
Performance Mazda
Ottawa, ON
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After a bad experience at another dealer (trust me very bad), I came to Performance Mazda for help. They immediately took over and found me the car I wanted, negotiated an outstanding deal for me and had bad), I came to Performance Mazda for help. They immediately took over and found me the car I wanted, negotiated an outstanding deal for me and had to locate the vehicle but had it within a few hours on a truck on the way to me and was received the next day. I picked up my beautiful new car a few days later! (something the "other dealer" could not do) I was amazed how they treated me. Kevin was exception in the whole process, no sales pitch, just a genuine guy trying to make me happy. He made everything easy, and simple and professional. He took the extra time on delivery to go over as much detail about my new car as I wanted and I really felt like he liked what he does for a living. Special thanks to both Phil (rockstar) and Bruce as well. Kevin you are great! Thanks Performance Mazda! Lindsay D. More
We had a really good experience dealing with Kevin Graham at Performance Mazda. We are really happy about our new Mazda CX-9. Our salesman was friendly and guided us through the whole process, from returnin at Performance Mazda. We are really happy about our new Mazda CX-9. Our salesman was friendly and guided us through the whole process, from returning our leased vehicle to the purchase of our new CX-9. We would not hesitate to recommend this dealership to our friends. More
Kevin was great to deal with - from the first time Bern and I met him to when we signed the purchases of our 2 Mazda 2s! I must admit, before meeting Kevin, I was very reluctant to go to the dealership giv and I met him to when we signed the purchases of our 2 Mazda 2s! I must admit, before meeting Kevin, I was very reluctant to go to the dealership given the bad experience I had with another sales person several years ago. Kevin was very friendly and easy to deal with. I never felt pressured to make a decision until I was ready. I love love my Mazda and does Bern! Thank you for such a great experience! Terry Gagne p.s. my nephew - Alex Hamel is a mechanic with the dealership. I look forward to dealing with his group as I have only heard great things about them as well! More
The sales experience was amazing. We were provided with all the information we needed without feeling pressured, and we felt respected as buyers both in terms of what we were looking for and how we were co all the information we needed without feeling pressured, and we felt respected as buyers both in terms of what we were looking for and how we were comparing vehicles. We wanted to buy the car because of its styling and handling, but more importantly we felt comfortable buying the car because we felt confidence in and from our sales associate (Kevin Graham) and the rest of his team. Four years ago, when shopping for a vehicle we walked away from our first choice because of a bad sales experience. This time we got the car we wanted and felt good not only about it but also about the people we dealt with. From first visit to purchase ... and first road trip (so far) it truly has been a great experience. More
I was very pleased with my sales representative Kevin Graham, he made sure all my questions and concerns were addressed. When I picked up my car, he took the time to show me all the bells and whistles a Graham, he made sure all my questions and concerns were addressed. When I picked up my car, he took the time to show me all the bells and whistles and showed me some nice features that were not part of the checklist. More
Matt is always able to answer any and all my questions, he is friendly and reliable. He'll go out of his way to accomodate a customers needs, he carries good knowledge, and he's bilingual which are all ver he is friendly and reliable. He'll go out of his way to accomodate a customers needs, he carries good knowledge, and he's bilingual which are all very important qualities when dealing with the public. More
We went in looking for a car-SUV, Comfortable to get in-as I do have back problem. Kevin shwed us several cars happily. We were comparing prices with other dealerships-non Mazda-so it was difficult but in-as I do have back problem. Kevin shwed us several cars happily. We were comparing prices with other dealerships-non Mazda-so it was difficult but Kevin and later on his boss also intervened and helped us make up our minds. Bruce and Kevin make a great team. I hope our service experience would also be as pleasant More
very friendly, excellent after sales service from all departments including sales. Kevin went the extra distance on my purchase to make sure I am happy. They are interested in building long term relati departments including sales. Kevin went the extra distance on my purchase to make sure I am happy. They are interested in building long term relationships. I would definitely recommend Performance Mazda for any sales and maintenance on a Mazda vehicle. The Service Department has always been straightforward with me. More
No pushy sales tactics, professional & friendly. The whole process went really smoothly and I remained confortable during the whole process. Received great service after purchase also. Provided sugges whole process went really smoothly and I remained confortable during the whole process. Received great service after purchase also. Provided suggestions, and contacts to their departments for the future. More
Cathy wrote a long review about a month ago, and we are not sure whether you received it as she thought that she had lost it. Anyway, Mary was terrific in all respects and we would be happy to work with h not sure whether you received it as she thought that she had lost it. Anyway, Mary was terrific in all respects and we would be happy to work with her in the future, or with Andrew Scott who had helped us in the past. Cheers, Les More